Table of contents

1. Mividas Rooms

Mividas Rooms is our product for management and provisioning of all your Cisco Webex room systems. In this chapter we will go through a more in-depth review of the Mividas Rooms’ interface, features and different views.

This chapter is for you who already have a Mividas Rooms installation up and running. If this is not the case, please start by reading the installation documentation.
Please note that if Cisco TMS and Mividas Rooms will co-exist during a trial process or migration, uncheck the “Enforce management settings on systems” in the TMS Services section on the Cisco TMS. Otherwise, there is a chance that TMS will overwrite various settings.

If this is your first time using Mividas Rooms, a good starting point is to add your first video conferencing system to be managed by Mividas Rooms, read more about this topic in the Adding a new system documentation.

  • For more information about what Mividas Rooms is all about please visit our homepage.
  • Release notes for Mividas Rooms can be found here.

1.1. Dashboard

On the Mividas Rooms dashboard, you will find a compilation of the various parts of Mividas Rooms, which are presented by a number of widgets for a clear overview.

System

At the top of the dashboard you will find details about the different video conferencing systems that are connected to your Mividas Rooms installation.

  • Managed systems – Total number of your managed room systems.
  • Queued actions – Total number of queued actions for your room systems. Navigate to Systems > Queue / history for a list of all queued actions. Please read the Queue / history documentation for more information.
  • Non-approved systems – Number of non-approved room systems. Navigate to Systems > Approve new systems to get a list of the systems that need to be accepted before they are added to be managed by Rooms. Please read the Approve new systems documentation for more information.
  • System in call – Total number of room systems that are currently in a call.
  • Online system – Total number of the managed room systems that are currently online.
  • System with warnings – Total number of systems that currently have one or more warnings.

Find more detailed information about your managed room systems under the Mividas Rooms systems documentation.

Overview

On the dashboard overview, you get a quick look at the different areas of your Mividas Rooms installation, as well as how many objects each area has active right now. You can easily navigate to each specific area by clicking on the “Show all” button.

Mividas Rooms Version

Get more information about the current version of your Mividas Rooms installation. The status symbol to the left indicates:

  • – Status is loading.
  • – Everything is OK.
  • – The version has warnings.
  • – There are version errors.

By clicking on the version, you will get more detailed information such as which version build that is currently in use and also more information about warnings and errors.

Please note to always include this version information in your support tickets to enable faster troubleshooting.

Provisioning

Passive provisioning settings to be configured in your video conferencing system, which you will find under Setup > Configuration > Provisioning in your system settings.

  • Address – The current address for your Mividas Rooms installation.
  • Path – The provisioning path to be used.
  • Type – Type of provisioning.
  • Protocol – The protocol used when provisioning.
  • xConfiguration CLI – Click “View” do get all details as xConfiguration CLI which you can easily copy from the dialog that appears.

Proxy clients

Get a quick overview of the status of your proxy clients.

  • Pending approval – The total number of proxy clients awaiting approval. When a new proxy client is added and attempts to connect to Mividas Rooms, the proxy client must first be approved.
  • Total proxy clients – This shows the total number of proxy clients that have been approved and connected to Mividas Rooms.

Clicking on any of the options will lead you to managing proxy clients which is located at Admin > Proxy clients in Mividas Rooms. You can read more about this subject in the Proxy clients documentation.

VCS status

Displays the status of all your VCS’s. The status symbol on the left shows the following:

  • – VCS is currently loading.
  • – VCS is up and running.
  • – VCS has warnings (Click on the VCS title will show you more details about what might be wrong).

1.2. Systems

Management of all video conferencing systems connected to your Mividas Rooms installation.

You reach this view by navigating to System via the left menu in Mividas Rooms. The first thing you will encounter is a list of all the systems managed by Mividas Rooms.

Note that if multi tenant is activated for your installation, and you have more then one customer added, only systems from the currently selected customer are shown in this list.

Page actions

In the top right of the page you will find these different page actions:

  • – Add a new room system, please see the Adding new systems documentation for further information.
  • – Add multiple room systems at once, please see the Adding new systems documentation for further information.
  • – Refresh the current page.
  • – Link to Mividas documentation.

Room system overview

The list shows detailed information about all your managed room systems. The list is sortable by clicking on the heading for each specific column. Description of each column is shown below:

  • Name – Shows the name and model of the system. Clicking on the name takes you to the management of the specific system, which you can read more about in the System details documentation.

    In this column the current status of the system is also displayed:
    • – The system is online
    • – The system is offline
    • – Unkown status
    • – The system is in a call
    • – The system has an active meeting
    • – Error retrieving system status
  • URI – This shows which URI is used for the system.
  • IP – Current IP number for the system.
  • Other details – This column is selectable where you have the option to view different types of details by selecting type directly in the dropdown list:
    • Serial number, Model, Group, Firmware, MAC address, E.164, H323 and Place are selectable.
  • System warning – The last column will show if the system has any warnings which is then displayed with a warning symbol .

Filtering and grouping

To facilitate the workflow with the room system list, you have the option of using both filtering and grouping for the list results. It is also easy to search the list by using the search field at the top left of the table.

Filtering

You will find the filter button ( ) at the top right of the room system list, clicking this button will display the filtering dialog where these options are available:

  • Firmware
  • Status
  • New systems only
  • Webex-registered systems only
  • Only Pexip service-registered systems
  • Only system with warnings

When you are satisfied with the filtering choices you have made, click “Apply” in the dialog to update the list.

Grouping

You will find the grouping button ( ) at the top right of the room system list, clicking this button will display the grouping dialog. Note that with larger screen resolution, grouping is instead placed to the left of the system list for faster access. These options are available for grouping:

  • Per organization
  • Per location
  • Per model
  • Per status
  • Per connection

When you have selected your grouping click “Apply” in the dialog to update the list. Note that on larger screen resolution the room system list will be updated directly when changing your selection in the grouping form.

Bulk edit

By selecting multiple systems in the table using the checkbox on the left, you can make changes for several systems at the same time. After selecting the systems, actions will appear in a dialog at the bottom right of the screen:

Edit

Opens a dialog box for editing the selected systems with the following options:

  • Password
  • Number of seats in rooms
  • Place
  • Organizational unit

Provisioning

Opens a dialog to provisioning settings to the selected systems. The same provisioning form is displayed here as when settings are provisioned from a specific system. Please read more about how the form works under the getting started documentation Provisioning.

Export

Exports the selected systems to Excel.

Delete

Removes the selected systems from Mividas Rooms.

Adding room systems

Use the page actions to add either a single room system, or multiple room systems at once. This is described more in detail in the user guide Adding a new system.

1.2.1. Adding new systems

In this section, we will go through how to add your first video conferencing systems to be managed by Mividas Rooms.

We assume that you already have a working Mividas Rooms installation, if not, please see the Mividas Rooms installation documentation before proceeding.

Please note that if Cisco TMS and Mividas Rooms will co-exist during a trial process or migration, uncheck the “Enforce management settings on systems” in the TMS Services section on the Cisco TMS. Otherwise, there is a chance that TMS will overwrite various settings.

Start by navigating to your Mividas Rooms installation from your web browser. Then click on System via the main navigation located in the left sidebar to get an overview of all available video conferencing systems.

Page actions

In the top right of the page you will find these different page actions:

Add a single room system

The following information should be added as you start the process of adding a room system to Mividas Rooms. Mandatory fields marked with *.

  • Name – The system unit name displayed in Mividas Rooms list of endpoints and in the address book. Note, this option will only set the name for the system in Mividas Rooms, to change the name for the system itself you will need to provision the dialing properties.
  • Username * – The username for the endpoint. Note that Webex registered endpoints require that an additional user with administrator privilegies is created as the Webex admin password is not disclosed and any direct HTTPS access is by default only possible through Webex Control Hub.
  • Sign in with default password – If this option is checked, Mividas Rooms will try to add the system with one of the passwords specified under settings in the Admin section of the left menu panel in Mividas Rooms. Uncheck the selection to instead have the opportunity to enter a specific password for the system.
  • IP address – The IP address is required so that Mividas Rooms can connect directly or through the Mividas Proxy to the endpoint.
  • Port to web interface – The port to use for the system’s web interface.
  • Full DNS hostname – Use the system’s DNS hostname if you wish. The hostname will take precedence over the IP address.
  • Automatically update IP data when sent from the system – Check this option if you want Mividas Rooms to acknowledge and track IP address changes for the selected endpoint.
  • Type of connection – Choose if the endpoint is accessible directly from Mividas Rooms, through Proxy or if passive provisioning is used. Proxy requires that the tenant has a Mividas Proxy deployed and configured on the network with the endpoint you want to add and provision.
  • MAC address – You can either specify MAC address directly in advance so that the correct system is connected to Rooms for passive provisioning, or to switch to another system. When the connection is active, this is retrieved automatically. If a passive connection is used the MAC address will be received first after the system has been approved from the incoming list.
  • Serial number – Either specify directly in advance for passive provisioning or switch to another system. When an active connection is used the serial number will be retrieved automatically. If a passive connection is used the serial number will be received first after the system has been approved from the incoming list.
  • Place – Choose a place (location) of the endpoint, e.g. headquarters, sales office, London office. Can be used for filtering and analytics.
  • Organizational unit – Choose an organizational unit (OU) for the endpoint, e.g. IT-department or Sales. Can be used for filtering and analytics.
  • Number of seats in rooms – Use this setting to set the number of seats/chairs in the physical meeting room. This value will be used for analytics and will view the efficiency of that particular meeting room.
  • Personal system – Choose this option to disable people count for the system, for instance, to not track if employees are at their desks.

After adding your system to be managed by Mividas Rooms you will be automatically redirected to provisioning settings for the new system. Please read more about this topic in the documentation Provisioning.

For more details on how to manage all your video conferencing systems, please see the documentation Mividas rooms > Systems.

Add multiple room systems at once

Most settings are similar to adding a single endpoint, however, you can also add multiple systems from an Excel file (.xls, .xlsx) and choose the appropriate columns as you import endpoints.

Endpoints can be exported from Cisco TMS (TelePresence Management Suite) and imported to Mividas Rooms.

After adding your systems to be managed by Mividas Rooms a provisioning dialog will automatically appear for provisioning settings for your newly added systems. Please read more about this topic in the documentation Provisioning.

For more details on how to manage all your video conferencing systems , please see the documentation Mividas rooms > Systems.

1.2.2. Queue / History

In the table you will find upcoming and previous measures for the system with an indicator of whether the measure has been completed. Use the search function and filtering to quickly find what you are looking for.

Queue / History overview

Directly from the table, you can re-run measures by clicking ( ). You can also get more information about a specific measure by clicking on ( ).

If something went wrong with a measure, ( ) is displayed as status, you can then move the mouse over the symbol to get more information about what went wrong, or click the ( ) icon to show more details in a dialog.

1.2.3. Approve new systems

Overview of video conference systems that have been entered with a passive url and need approval before the system is added to your Mividas Rooms installation.

New systems overview

The table of systems that needs approval has these available details:

  • ID – Specifies the system ID.
  • Name – Displays the name of the system.
  • IP – Indicates the system’s current IP number.
  • Created – Date when the system was added.

1.2.4. System details

On the details view for a specific video conferencing system, you get an overview of the system’s current status and also have the option to provision new settings.

The first thing you encounter once inside a specific system is the dashboard view where you get a quick overview of the system’s current status and settings.

The dashboard also has call control for the system where you can easily call addresses, change volume and restart the system.

Page actions

In the top right of the page you will find these different page actions:

  • – Edit system settings, opens a dialog with the same type of form as when you are adding a new system, please see the Getting started documentation Adding a new system for further information.
  • – Removes the current system from Mividas Rooms.
  • – Takes you to debug view for the system.
  • – Refresh the current page.
  • – Link to Mividas documentation.

Navigation

You navigate easily via the tabs located directly below the system title. Below you will find more details about the different available areas.

Start

The first tab is “Start” which takes you back to the system dashboard which is described earlier in this section.

Status

Get an overview of the current status of the system. You navigate between the different topics with the tabs located to the left and can use the search function to quickly find what you are looking for.

Create report

By clicking on the “Create Report” ( ) button located at the top right. You can then choose which different types of settings that you want to generate a report for in the status list.

When you are satisfied with your choices click on the “Select systems” ( ) button to compare the selected settings with other managed room systems in your Mividas Rooms installation.

Configuration

Similar to status, you get the various settings available for the system. The difference is that you can choose to provision new settings or save a number of different settings as templates for which can be reused e.g. when a new system is added.

For more information on how to work with configurations in Mividas Rooms, please see getting started documentation for provisioning configurations.

Commands

Get an overview of all available commands for the system. You can quickly run specific commands directly, or run multiple commands from a queue. You can also save a queue of commands as a template to reuse at a later time.

For more information on how to work with configurations in Mividas Rooms, please see getting started documentation for provisioning commands.

Backups

Manage system backups. The table gives you an overview of previously created backups where you can directly download, restore and delete backups.

Create backup

You can easily create new backups by clicking on the ( ) icon located at the top right of the page. This will start a backup process in the background which will be automatically added to the list as soon as it is complete.

Queue

In the table you will find upcoming and previous measures for the system with an indicator of whether the measure has been completed. Use the search function and filtering to quickly find what you are looking for.

Directly from the table, you can re-run measures by clicking on the ( ) icon. You can also get more information about a specific measure by clicking on the ( ) icon.

If something went wrong with a measure, ( ) is displayed as status, you can then move your pointer over the symbol to get more information about what might have went wrong, or click the ( ) icon to show more details in a dialog.

Statistics

Displays statistics of the system’s usage. All systems have call statistics by default while systems with people count support also have this type of statistics available.

Provisioning

Provision new settings for the system. Please see the Provisioning documentation where we go through in more detail how different settings are provisioned.

1.3. Provisioning

Mividas Rooms supports provisioning configurations, commands, firmware, branding and macros/panels to one or multiple room systems.

Room system provisioning

Each room system in Mividas Rooms has its own provisioning view, you can access this by navigating to the system you want to provision, followed by clicking on the “Provisioning” tab which is located under the heading on the room system’s start screen.

Inside the provisioning view, you then have the option of provisioning a number of different types of settings:

Update settings

Update different configurations for the room system.

  • From a template
    If you have already saved templates, you can easily load the settings here by clicking “Load” for the desired template. By clicking on the information icon next to the “Load” button, you also get an overview of all the configurations of the template.
  • From a system
    You can also choose to load an entire configuration that applies to another room system, then select the system you want from the system list and click on “Load settings”.
  • Edit manually
    You can also change configurations manually via this tab. All configurations for the selected system are displayed here and you can easily select the configs you are interested in by clicking in the checkbox. When you are satisfied, you can click on the “Review” tab to get an overview of your choices.
  • Review
    After you have loaded configurations from a template, an existing system or have manually selected configurations yourself, an overview of your choices is always displayed under the tab “Review”, here it is good to quickly check all values ​​before they are provisioned to the system.

Subscribe to live updates

Select this option and commands will be sent to the room system to start subscribing to live updates. The slot used for this is determined by the setting set for Mividas Rooms. You can find this setting in Mividas Rooms > Admin > Settings > HTTP Feedback Slot.

Next to this option, a notice is also displayed about when the system last received a message from live updates.

Change password

Change the password for the room system. You can either choose the default password to be used, in which case this is retrieved from the settings in Mividas Rooms > Admin > Settings > Default password. If several passwords have been entered under the settings, the first password will be used.

You can also choose to set a completely different password by clicking out of the check box for “Default password” and then entering your own password.

Change passive room analysis

Decide which type of passive room analysis should apply.

  • People count out of call – If activated, the system will send information about people count even when the system is not in a call.
  • Detect presence – If activated, the system will send events if it senses that a person is in the room.

Note that these features are not supported for all types of systems. Please see documentation for the selected room system for more details.

Get previous statistics

If this option is selected, the room system will send all its previous statistics to Mividas Rooms.

Set up passive provisioning

Set up the system to use passive provisioning. Applies mainly as a failover for Mividas Proxy use cases, if the Proxy is offline, endpoints can still be provisioned but not in real time.

Use address book

Provision an address book for the room system, by selecting this option you can then choose which address book you want to provision via the dropdown list. These address books are created and managed through Mividas Rooms > Address books.

Use branding

It is also possible to provision which branding is to be used for the room system. Activate this option and you will be able to select branding from the dropdown list. These branding profiles are created and managed via Mividas Rooms > Admin > Branding profiles.

Upgrade firmware

Provision new versions of the room system’s firmware. Which firmware is selectable in the dropdown list depends on what is stored under Mividas Rooms > Firmware.

Apply room controls

You can easily provision room controls to your room system, then activate this option and choose which room control to send to the room system. You create and manage all your room controls under Mividas Rooms > Panels and macros.

Dialing properties

Change the dailing properties that will apply to the room system. Note that if the room system has been edited and new information has been entered, these are shown here, but they will be updated in the room system only after the provisioning has been made.

For Pexip Infinity use cases, you can add the system to the Pexip Infinity device registration by clicking the “Register new aliases in Pexip” checkbox.

After you are satisfied with your selections, you can either click “Apply” to provision the new settings immediately, or click “Schedule for the night” to make the provisioning run at night.

Provisioning multiple room systems

The same provisioning form is used to provision to several room systems simultaneously. Start by navigating to the list of all systems in Mividas Rooms by clicking on “System” in the navigation to the left.

In the list view, you can then select one or more systems in the list by clicking in the checkbox for the systems you want to select. This will show a dialog in the lower right corner where you have a number of choices to make. One of these is “Provisioning”, click here to open a provisioning dialog with the same form as in the previous topic. The difference is that what you choose to provision now will be sent to all selected systems.

1.3.1. System dialing properties

Changing a video conferencing system’s dialing properties can be done in three different ways:

Option 1 – Edit system details

Start by navigation to Mividas Rooms > Systems followed by selecting the system for which you want to make the changes. Once inside the system dashboard, click on the pencil ( ) icon in the upper right of the page to access the edit dialog for the system.

In the dialog you get a form with the system’s different details, please read Adding a new system for more information about the different fields. You can then change the field values as you wish and click “Update” to save the system details to Mividas Rooms.

Note that the dailing properties changed will be updated on the system only after these have been provisioned.

After clicking on “Update”, a dialog notice will appear if you have changed values that requires provisioning. From the dialog, you can directly jump on to the provisioning view for the system.

Once in the provisioning view, your changes from above should now automatically appear under “Dialing properties”, then click “Apply” located at the bottom to provision the settings to the system. You can also choose “Schedule for the night” to make the provisioning run at night.

Option 2 – Direct provisioning

Start by navigation to Mividas Rooms > Systems followed by selecting the system for which you want to make the changes. From the system dashboard click on the “Provisioning” tab located under the heading of the page.

In the provisioning view you can then make your changes under “Dialing properties” and click on “Apply” to directly provision the settings to the system and at the same time be save them to Mividas Rooms. You can also choose “Schedule for the night” to make the provisioning run at night.

Option 3 – Bulk provisioning

If you want to change only the SIP proxy and H.323 gatekeeper settings, you can do this directly via the system list in Mividas Rooms. Start by navigation to Mividas Rooms > Systems.

From the system list, check the checkbox for the system (or multiple system) for which you want to make the changes. This till show a bulk dialog at the bottom right of the screen where the “Provisioning” option will open up a provisioning dialog. In the dialog, select “Dialing properties” and make your changes.

When you are satisfied with your choices you can either click “Apply” to provision the new settings immediately, or click “Schedule for the night” to make the provisioning run at night.

1.3.2. Configurations

Provision configurations for one or more video conferencing systems simultaneously.

To update the configurations, start by navigating to Mividas Rooms > Systems and select the system for which you want to provision new configurations. Then click on the “Configuration” tab which is located just below the page title.

Configurations overview

You can update the system configurations in two ways, either by selecting the configs you wish to update directly from the configuration list using the checkboxes, or by click on the “Load template” ( ) button to load an already saved template with selected configs and values.

Once you have a selected number of configs, these will appear at the top of the page in the “Selected configurations” dropdown. You can clear all your selections by clicking the “Clear” ( ) button.

When you are satisfied with the choices of configurations proceed by clicking on “Review” ( ) to get an overview of the choices you have made.

Apply configurations

Once you have reviewed the selected configurations, you can provision them easily by clicking on “Apply” ( ) button at the top right of the page. This will open up a results dialog where you can follow the provisioning of your configurations as well as see the status and more information for each individual event.

Apply to multiple systems

To apply the configurations to several systems at the same time, do the same steps as above. With the only difference being in the review view where you click on “Select system” which shows a list of all your managed video conferencing systems.

The system you are currently viewing will be pre-selected and you can easily select other systems before clicking on the “Apply” ( ) button to provision your configurations to all the selected systems at the same time.

Save template

Inside the review of your selected configs, you have the choice to save these as a template by clicking on the “Save template” ( ) button at the top right which makes it possible to reuse them at a later time.

1.3.3. Commands

To provision commands to a system, start by navigating to the system for which you want to send commands. Then click on the “Commands” tab which is located under the heading of the page.

Note that commands will not be displayed for passive systems unless there is an earlier version of commands cached for the specific system. See Commands for passive systems for more information

Commands overview

To run a command directly, you simply click the “Run” button for a specific command, this will open a result dialog where you can follow the provisioning process and get more information.

You can also choose to queue commands to either save them as a new template, or run all commands in the queue directly. You do this by using the “Queue” button for the different commands that you want to add to the queue.

The commands you have chosen to queue will be displayed at the top of the page in the “Queued commands” dropdown. Here you also have the option to clear the queue by clicking on the “Clear” ( ) button.

When you are satisfied with the commands that you have placed in queue proceed by clicking on the “Review” ( ) button to get an overview of the choices you have made.

Apply commands

Once you have reviewed your queued commands, you can provision them easily by clicking on the “Apply” ( ) button at the top right of the page. This will open up a results dialog where you can follow the provisioning of your commands as well as see the status and more information for each individual event.

Apply to multiple systems

To apply the command queue to several systems at the same time, do same steps as above. With the only difference being in the review view where you click on “Select system” which shows a list of all your managed video conferencing systems.

The system you are currently viewing will be pre-selected and you can easily select other systems before clicking on the “Apply” ( ) button to provision your command queue to all the selected systems at the same time.

Save template

In the review of your queued commands, you have the choice to save these as a template by clicking on the “Save template” ( ) button at the top right, which makes it possible to reuse them at a later time.

Load template

If you already have a template saved with commands that you want to load click on “Load template” ( ) button located at the top to load the template to your active command queue.

Commands for passive systems

For systems that do not have an active connection, the list of commands for the system cannot be loaded automatically. In these cases, an error message for missing active connection will appear under the “Commands” tab.

To proceed start by downloading XML files for both commands and valuespace for the system, which you can then upload to access the commands that apply to the system.

Note that this support is not available for all types of systems, please see documentation for the specific system for further information.

1.4. Address books

In Mividas Rooms you will find powerful management of address books. Address books can be provisioned to one or more of your available video conferencing systems.

Each address book can have its own manual entries along with external sources such as eg. copy of another address book or addresses of managed room systems. Features like duplicating, exporting to excel and much more are also available.

The first thing you encounter after navigating to Mividas Rooms > Address books is an overview of all your existing address books.

Page actions

In the top right of the page you will find these different page actions:

Address books overview

The table shows all your previously added address books. Use the search function and filtering button ( ) located above the table to quickly find the address book you are looking for. The table consists of the following columns:

  • Name – Address book name
  • Type – Manual or external address book
  • Actions:
    • – Edit the address book, clicking on the name of the address book will bring you to the editing view aswell.
    • – Duplicate the address book
    • – Remove the address book

Create a new address book

By clicking on the ( ) icon from the page actions shows a dialog to create a new address book. In the dialog, you start by typing a name for the address book.

You can also choose to tag the address book as an external address book which will allow you to enter the url for search address (TMS SOAP), and also the url for external editing. When you are satisfied with your choices, click on “Save” to create your new address book.

After the address book has been created, you are automatically redirected to continue working with the contents. Read more about this in the section Address book details.

1.4.1. Address book details

When editing an existing address book, the first thing that comes up is a review of all the entries for the address book. Quickly search the list by typing in the search input located in the top left of the table.

Start by navigating to the specific address book via Mividas Rooms > Address books and click on your desired address book. Note that the first view “Content” is only for reviewing the contents of the address book while editing is done via other views.

Page actions

In the top right of the page you will find these different page actions:

  • – Exports address book entries to Excel.
  • – Show search information for the address book.
  • – Removes address book from Mividas Rooms.
  • – Refresh page.
  • – Documentation.

Address book content

The columns of the address book entries consist of the following:

  • Title – Title of the address book entry.
  • Group – The entry group.
  • External – If the post comes from an external source.
  • SIP – Entry SIP address.
  • H.323 – Entry H.323 address.

Grouping

You will find the grouping button ( ) at the top right of the list, clicking this button will display the grouping dialog. Note that with larger screen resolution, grouping is instead placed to the left of the list for faster access. The available options for grouping is based on the groups defined for the address book

When you have selected either a single or multiple groups then click “Apply” in the dialog to update the list. Note that on larger screen resolution the room system list will be updated directly when changing your selection in the grouping form.

You navigate the address book via the tabs located directly below the address book title. Below you will find more details about the different available areas.

Content

The first tab is “Content” which takes you back to the reviewing the address book content which is described earlier in this chapter.

Edit

In this view you get an overview of all your manual entries in the address book and where you have the opportunity to create, delete and edit entries. Read more about how to work with manual content in the documentation Manual entries.

Groups

Even if you always have the opportunity to create new groups for entries when you edit the address book, there is also a more clear overview of all your groups via this view. Read more about how to work with groups in the documentation Managing groups.

Synchronized sources

Mividas Rooms address books support different types of external sources that you manage through this view. Read more in detail about how to work with external sources in the documentation Synchronized soruces.

1.4.2. Manual entries

In addition to external sources, Mividas Rooms address books have support for adding your own manual entries that are provisioned to selected room systems together with all other address book entries.

To manage manual entries, start by navigating to the specific address book via Mividas Rooms > Address books and click on the desired address book. From the address book details view, click on to the “Edit” tab which is located under the address book title to continue.

Page actions

In the top right of the page you will find these different page actions:

Address book manual content

Similar to the list of entries on the start page of the address book, the contents of the address book are displayed in this list, the difference is that only entries that have been manually added are displayed as well as editing options.

The columns of the address book entries consist of the following:

  • Title – Title of the address book entry.
  • Group – The entry group.
  • External – If the post comes from an external source.
  • SIP – Entry SIP address
  • H.323 – Entry H.323 address
  • Actions:
    • – Edit entry
    • – Delete entry

Grouping

You will find the grouping button ( ) at the top right of the list, clicking this button will display the grouping dialog. Please note that with larger screen resolution, grouping is instead placed to the left of the list for faster access. The available options for grouping is based on the groups defined for the address book

When you have selected either a single or multiple groups then click “Apply” in the dialog to update the list. Note that on larger screen resolution the room system list will be updated directly when changing your selection in the grouping form.

Add single entry

To add a new entry, click on the ( ) icon in the page actions which will show a dialog with a create form. The form contains these available fields:

  • Title – Title of the address book entry.
  • Description – A discription for the entry
  • Group – The entry group.
  • SIP – Entry SIP address
  • H.323 – Entry H.323 address
  • H.323 E.164 alias – Alias for H.323 E.164
  • Phone number – The entry phone number

When you are happy with your wells, then click the “Add” button to add the new entry to your address book.

Add multiple entries

To add multiple entries simultaneously, click on the ( ) icon from the page actions which will show a dialog with a create form whit the same fields as when adding a single entry. The difference is that the form is now table-based where it is easy to enter one entry per line.

Via the dialog you may also add multiple systems from an Excel file (.csv, .xls, .xlsx) and choose the appropriate columns as you import entries. Start by clicking “From Excel” located at the top followed by selecting the file that you want to import.

1.4.3. Managing groups

It is easy for address books to become difficult to navigate as the content grows larger. That’s why Mividas Rooms address books have built-in support for dividing your entries into groups for better structure.

Even if you always have the opportunity to create new groups for entries when you edit the address book, this view gives a more clear overview of all your groups.

To manage groups, start by navigating to Mividas Rooms > Address books and click on your desired address book. From the address book details view, click on to the “Groups” tab which is located under the address book title to continue.

Page actions

In the top right of the page you will find these different page actions:

Group tree view

On the page, you get tree overview of all available groups that are grouped with parents and child groups. Use the search field at the top left to quickly find what you are looking for. There are also actions on the far right for each individual group:

  • – Add child group
  • – Edit group
  • – Delete group

If a group has child groups a ( ) icon appears to the left to be able to toggle these.

Add a new group

There are two ways to add new groups to the group tree. Either click on the ( ) icon from the page actions, or click on the ( ) icon from any existing group in the tree view to create a child group.

This will show a dialog where you simply fill in the name, and select the parent group (if any) of the new group and then click on “Save” to continue.

1.4.4. Synchronized sources

Mividas Rooms address books have powerful support for adding synchronized sources to make your work easier.

To manage external sources, start by navigating to Mividas Rooms > Address books and click on your desired address book. From the address book details view, click on to the “Synchronized sources” tab which is located under the address book title to continue.

Page actions

In the top right of the page you will find these different page actions:

Synchronized sources overview

The first thing that appears on the page is a list of all the existing sources that you have already added to the address book, these can deleted by clicking on the ( ) icon at the far right of the row.

Add a new source

To add a new source start by clicking on the ( ) icon from page actions which shows an dialog to add a new source. The form for adding a new source consists of the following:

  • Description – Description of the source you are adding. Used primarily to identify the source in the overview of all sources.
  • Add to sub group – Groups, folder structure and records from the synchronized source will be synchronized to the system root level of the address book as default. In this field, you may choose to instead place the synchronized content in a new folder in the system address book root level.

The next step is to select the type of synchronized source to add:

Managed video conferencing systems

Add addresses for the video conferencing systems managed by Mividas Rooms. Start by choosing whether it should only apply to systems under a specific organizational unit, and then make the choices below:

  • Merge subfolders – Check this option to merge subfolders into one folder for the systems.
  • Also include hidden systems – Check this option to include all systems, even the systems that are tagged as hidden.

TMS

Add addresses from an existing TMS, enter the URL for PhonebookSearch and enter the MAC address for identification to proceed.

Copy of address book

To enable merging of different address books, there is support for adding content from an existing address book. Simply select an existing address book and the entries from the selected address book will be synchronized.

CMS users

Add addresses for all CMS users, select which CMS server users should be synchronized from to proceed.

CMS VMR

Add addresses for all virtual meeting rooms in CMS, select which CMS server users should be synchronized from to proceed.

VCS

Add addresses from VCS, select which VCS server the addresses should be synchronized from and specify if there are any restricted domains.

1.5. Firmware

To simplify working with firmware, Mividas Rooms has a register where you can easily manage different firmware versions for all your video conferencing systems.

To manage firmware, start by navigating to Mividas Rooms > Firmware which takes you to the overview of your previously added firmware. Note that in your Mividas Rooms installations, you need to take the disk space of firmware files into consideration. Each firmware version may require 1-2 GB of additional storage space.

Page actions

In the top right of the page you will find these different page actions:

Firmware overview

The table shows previously added firmwares with the following columns:

  • Version – The version you specified for the firmware.
  • File name – The firmware file name.
  • Product – The product the firmware applies to.
  • Uploaded – Date and time when the firmware was added.
  • Actions:
    • – Duplicate the firmware.
    • – Download the firmware.
    • – Delete the firmware.

Filtration

You will find the filter button ( ) at the top right of the firmware list, clicking this button will display the filtering dialog where you can filter firmware by product type.

Add new firmware

Click on the ( ) icon from the page actions, a dialog will appear where you specify the version of the firmware, which product that applies and the firmware file. When you are done, click the “Upload” button to add your new firmware to Mividas Rooms.

After your new firmware has been uploaded, you can then provision this to any number of video conferencing systems. Read more about how to proceed via the documentation Provisioning.

1.6. Scheduled meetings

Get an overview of scheduled video meetings for all your video conferencing systems.

Note that this view is only available as long as you have an active video bridge in your installation.

Scheduled meetings overview

The table shows all scheduled meetings based on your active search query and filtering options. Both free text search and filtering on date ranges are available at the top left of the table while more advanced filtering is explained in more detail below. These columns are available for the meetings:

  • Title – Title of the meetings. Clicking the title will redirect you to the details view for the meeting explained in the topic Meeting details below.
  • Endpoints – A list of the video conferencing systems invited to the meeting.
  • Start time – When the meeting starts.
  • End time – When the meeting ends.
  • Type – The type of meeting, e.g. Meeting, External meeting or Webinar.
  • Created by – The user who created the meeting.

Filtering

You will find the filter button ( ) at the top right of the schedule meeting list, clicking this button will display the filtering dialog where you can filter the list with these options:

  • Created by – Text search for the user who created the scheduled meeting.
  • Organization unit – Select what organization unit the systems should apply to.
  • Select systems – Only show results for certain systems.
  • Active only – Only show active schedule meetings
  • View all customers – Will show scheduled meetings for all customers if multi tenant is activated.

Meeting details

Click on the title of a meeting in the overview will redirect you to the meeting’s details view where you get an overview of the various information.

1.7. Panels and macros

A powerful way to add value to your meeting room experience is by using room controls which adds new features for the rooms touch panel of Cisco/webex room systems.

Different rooms also have different needs, where a problem has been to provision room controls to different parts of the organization meeting rooms. This is something we solve with Mividas Rooms, add all your room controls to the room control registry and provision them to any selection of systems.

Support is also available to save a selection of room controls as collections, which simplifies the workflow when, for example, a new room system is added.

1.7.1. Room controls

Add value to your meeting room experience is by using room controls which adds new features for the rooms touch panel of Cisco/webex room systems.

To manage room controls, start by navigating to Mividas Rooms > Panels and macros to get an overview of all available room controls.

Page actions

In the top right of the page you will find these different page actions:

Room controls overview

In the overview, all the different room controls appear as their own widget with title, description and tools.

Room control widget

The room control widget shows the title, description and how many files it consists of. It is also marked with Panel if the room control contains xml files and Macro if there are js files. The checkbox in the widget is used to perform bulk actions for most room controls at the same time. Each widget also has these actions located at the bottom:

Add a new room control

To add a new entry, click on the ( ) icon from the page actions which will show a dialog with a create form. The form contains these available fields:

  • Title – Room control title
  • Description – Descriptiong for the room control
  • Files – Select multiple xml and js files for your room control, or select the tab “Zip” to import a zip file for the room control.

Edit room controls

When you click on the ( ) icon for a specific room control widget, the editing dialog appears, which you navigate with the tabs located at the top of the dialog. The different parts of the dialog are described in more detail below:

  • Content – Title and description of the room control.
  • Files – The different files that the room control consists of.
  • Upload – Upload new files for the room control.
  • Systems – Shows a list of video conferencing systems that currently have the collection installed, with option to reinstall the collection.
  • Remove – Option to remove the collection.

Bulk actions

In the overview of room controls, each room control widget has a checkbox in the left corner, this enables you to select several room controls at the same time, which shows a dialog at the bottom left with bulk actions.

Create collection

Enables you to select multiple room controls and create a “collection”, which simplifies when, for example, a new video conferencing system is added to Mividas Rooms. Read more about how to work with collections in the documentation Collections.

Download

By clicking on download, a dialog opens with the possibility of generating a link to export the selected room controls.

1.7.2. Collections

Mividas Rooms simplifies the workflow when, for example, a new video conference system is added where there is support for saving a selection of room controls as collections.

To manage room controls, start by navigating to Mividas Rooms > Panels and macros. Use the tabs located under the page title and navigate to the tab “Collections” to get an overview of all saved collections.

Collections overview

In the overview, all the different collections appear as their own widget with title, description and tools.

Room control widget

The collection widget shows the title, description and how many files the collection consists of. It is also shows the total number of room controls the collection consists of. Each widget also has these actions located at the bottom:

Edit collection

When you click on the ( ) icon for a specific collection widget, the editing dialog appears, which you navigate with the tabs located at the top of the dialog. The different parts of the dialog are described in more detail below:

  • Content – Title and description of the collection.
  • Controls – Room controls that the collection consists of, you can add or remove room controls of you choosing.
  • Systems – Shows a list of video conferencing systems that currently have the collection installed, with option to reinstall the collection.
  • Remove – Option to remove the collection.

1.8. Call statistics

Mividas Rooms supports generating reports for your video conferencing system’s call statistics and usage.

Call statistics is found by navigating to Mividas Rooms > Call statistics then select a time period and filtering options to generate your statistics report.

Filtering

The first filtering option is from and to the date that is visible at the top left. More advanced filtering is available by using the filter button ( ) located at the top right, clicking this button will display the filtering dialog where these options are available:

  • Select system – Only show statistics for a selection of systems.
  • Organization unit – Only show statistics for a certain organization unit.
  • Debug info – Include debug information in the report. Note that option for generating debug data are only available to users with staff permission, or if it is enabled for regular users from “Security and privacy” settings under Mividas Rooms > Admin > Settings.

After you are satisfied with your choices, click “Apply” to generate a new report.

Statistics report

When you have selected your filtering options, a report with statistics for the selected time period appears. At the top of the report you will find tabs for navigating which are described below:

Overview

The first thing that appears after a report has been generated is an overview with a diagram of how many hours per day the systems have been in call. You can also export the report to Excel from this view.

Participants

Displays a list of all participants in the calls, as well as the number of hours and the number of calls for each individual participant.

Group

A list of all calls grouped on which organizational unit they belong to by number of hours and total number of calls for each individual group.

Debug – Calls

Shows all individual calls, which group, start time, stop time, how many participants and the length of each call.

Debug – Participants

Displays a list of all participants who participated in meetings. Which call, group, start time and end time each individual participant has had.

Export

You can export the report via the “Overview” tab where you will find the export button at the top right ( ). If you have chosen to include debug information in the report, there is also a separate button for exporting the debug data.

1.9. People count

By using people count and call statistics from room systems and call controls such as Cisco Expressway, you can create powerful reporting from both online and offline meetings in conference rooms.

People count enables real time monitoring of meeting room usage, analysis of ghost meetings and scheduling efficiency as well as facility management for decision making. You access Mividas Rooms people count by navigating to Mividas Rooms > People count.

People count overview

At the top of the page, you get a quick compilation of all video conferencing systems that support people count and its use.

The table further down includes status indicator and current people count for all systems:

  • Name – The name and product of the system.
  • People count – The current people count and total seats for the system.
  • Status:
    • Free – The system is online but has no people nearby.
    • Scheduled meeting – The system has a scheduled meeting.
    • Meeting – The system has a scheduled meeting with people present.
    • Ghost meeting – The system has a scheduled meeting but no people present.
    • Offline – The system is offline.
    • Warning – Something is wrong with the system tracking.

Filtering and grouping

Filtering and grouping work in the same way as for the list when video conferencing systems are managed via Mividas Rooms > System. Please see the “Filtering and grouping” section in the Systems documentation for more information regarding this topic.

1.10. Admin

Mividas Rooms has admin settings and features for a number of different areas.

Continue via the chapter overview below for more information about each specific area.

1.10.1. Settings

As an administrator, you will have access to Mividas Rooms’ various default settings.

You can access the settings by navigating to Mividas Rooms > Admin > Settings via the navigation in the left sidebar. This will take you to the various settings forms described in detail below.

Base settings

  • Default address book – Which address book that should be the default when e.g. a new system is added.
  • Default branding profile – Which branding profile that should be the default when e.g. a new system is added.
  • HTTP feedback slot – Determines which HTTP feedback slot to use by default when subscribing to live updates is provisioned to the system.
  • First and last hour of night time – When provisioning is scheduled to run at night, it takes place within this time interval.

Security and privacy

  • Default password – Add a list of passwords that Mividas Rooms should try to use if a new system is added. Note, when a new password is provisioned to a system and the default password option is activated, the first password from this setting will be used.
  • Enable debug reports for users without administrator rights – By default, only users with administrator permissions can generate debug data for statistics reports. This setting allows other users to use this as well.
  • Passive provision address key – Which address key to use for passive provisioning.
  • Proxy client passwords – Password to connect proxy client server to specifik customer.
  • Public CA certificates – Support for adding one or more consecutive PEM formats. Note! The Root CA certificate of the Rooms server should be provisioned to each endpoint for address book and provisioning requests to work without setting TlsVerify=no due to Cisco not bundling a lot of CAs in their systems.

Dial settings

  • Dial-in protocol – Specifies the protocol to use for dial-in.
  • Use proxy by default – Specify whether to use a proxy by default, note that this requires that you have at least one proxy connected to Mividas Rooms. Read more about this in the documentation Proxy clients.
  • Default SIP proxy – Determines whether a default SIP proxy should be used when dialing properties are provisioned to systems.
  • Default SIP proxy user name – The SIP proxy user name.
  • Default SIP proxy password – The SIP proxy password.
  • Standard H323 gatekeeper – Determines if a H323 gatekeeper address should be pre-filled when dialing properties are provisioned to systems.

Scheduled meetings

  • Minutes in advance to view OBTP meetings – Set the number of minutes before the meeting starts so that the Join button should appear for the video conferencing system.
  • Allow email invitations from these domains – Specify a list of domains to be accepted for email invitations.
  • Enable OBTP for Rooms – Enable or disable OBTP for managed video conferencing systems.
    If you have systems with CE10.19.3.0 and have Passive provisioning active it will be de-activated due to the Cisco CE bug CSCwd53004, please upgrade to CE10.19.5.6 or later.

New systems

  • Automatically register new systems from these IP series – Enter the IP series for systems that you want to be automatically registered to Mividas Rooms.
  • Automatically approve and try to create active connection – This option is only available if there is a default password specified in the “Security and privacy” settings. When a new system is registered, it will automatically try to create an active connection to the system. Note that the default password will be forwarded to the system.

1.10.2. Organization tree

A powerful way to get better structure over your video conferencing systems is to use Mividas Rooms’ organization units.

By adding systems to organization units, you can better filter the systems and also get statistics based on the different units.

You can easily add new organization units when you edit e.g. video conferencing system. Via Mividas Rooms admin views there is also a more clear overview with editing options described below, you access this view via Mividas Rooms > Admin > Organization tree.

Page actions

In the top right of the page you will find these different page actions:

Organization tree view

On the page, you get a clear overview of all available organization units that are grouped with parents and child groups. Use the search field at the top left to quickly find what you are looking for. There are also actions on the far right for each individual group:

  • – Add child group
  • – Edit group
  • – Delete group

If a group has child organization units an arrow ( ) icon appears to the left where you are able to toggle the child units.

Add a new organization

There are two ways to add new organizations to the group tree. Either click on the ( ) icon from the page actions, or click on the ( ) icon from any existing group to create a child organization.

This will show a dialog where you simply fill in the name, select the parent organization (if any) and click on “Save” to add your new organization unit to Mividas Rooms.

1.10.3. Branding profiles

Mividas Rooms has its own register of branding profiles where you can add, edit and delete different versions. Then use provisioning to send the branding profiles to your desired number of systems.

You manage the different branding profiles by navigating to Mividas Rooms > Admin > Branding profiles.

Page actions

In the top right of the page you will find these different page actions:

Branding profiles overview

On the page you get an overview of all previously added branding profiles with the following columns:

  • Name – Name of the branding profile.
  • Background active screen – The brand image will be displayed as a background on both the main screen and on the touch panel when the video system is in the awake state. The recommended image size is 3840×2160 pixels. Note, this will disable OBTP and meeting info.
  • Logo – This light brand logo will be displayed on a dark background in the bottom right corner on both the main screen and the touch panel. For best results, the logo should be an all white version without padding, in png format with a transparent background. The recommended size is 272×272 pixels.
  • Background, non-active screen – The brand image will be displayed as a background on both the main screen and on the touch panel when the video system is in the halfwake state. The recommended image size is 3840×2160 pixels, in png or jpeg format.
  • Logo, non-active screen – This light brand logo will be displayed on a dark background in the bottom right corner on both the main screen and the touch panel. For best results, the logo should be an all white version without padding, in png format with a transparent background. The recommended size is 272×272 pixels.
  • Virtual background camera – This image will be displayed for the camera’s virtual background. The recommended size is 1920×1080 pixels.
  • Actions:
    • Edit profile – This will show the same type of dialog for when adding a new branding profile, please see more details below.
    • Delete profile.

Add branding profile

By clicking on the ( ) icon from the page actions shows a dialog to add a new branding profile. In the dialog, start by typing a name followed by choosing which images to upload for the different modes available.

When you are satisfied, click “Add” to add the new profile. You can then provision the new branding profile to any desired number of systems, which you can read more about in the documentation Provisioning.

1.10.4. Proxy clients

Mividas Rooms enables active connections for remote offices using our Mividas Proxy client.

Video conference system from remote offices can be added to Mividas Rooms the same way as local systems but this will result with the system having a passive connection due to firewall rules etc. With a passive connection the systems themselves contact Mividas Rooms using a time interval, which will result in a bit of a delayed response.

To get an active connection, simply install Mividas Proxy in the remote office network, which will handle the communication with the video conferencing systems and Mividas Rooms.

Manage the different proxy clients by navigating to Mividas Rooms > Admin > Proxy clients.

Proxy clients overview

In this view, you get an overview of both accepted and new proxy clients who have contacted your Mividas Rooms installation. The table shows the following:

  • Name – The name of the proxy client. Click here to edit the proxy.
    • – New proxy client that needs to be approved before connecting to Mividas Rooms.
    • – The proxy client is online.
    • – The proxy client is offline.
  • IP – The IP number for the proxy client.
  • Last connection – Shows the time when Mividas Rooms last had contact with the proxy.
  • Last checked – Shows the time when Mividas Rooms last checked for proxy connection.
  • Actions:
    • – Approve system to connect to Mividas Rooms. Note that for multi tenants, the proxy client will be added for the customer you are currently managing.
    • – Remove the proxy client from the current customer.

Edit proxy client

Clicking on the proxy client’s name displays a dialog with settings:

  • Name – The proxy client name.
  • IP series – Automatically populate proxy settings for passive systems connecting from these IP series. Note: To also enable active connections, you need to enable the relevant settings in the Admin > Settings page

Status changes

The sidebar shows the latest status change for all proxy clients. Each entry shows the time, name, IP number and finally which status applied:

  • Online – The proxy handshake was successful and the tunnel is validated as working.
  • Connect – A non-approved proxy made contact with Mividas Rooms.
  • Connect – The proxy contacted Mividas Rooms and started the handshake but the tunnel could not be opened (most commonly firewall problems).
  • Offline – The proxy went offline.

1.10.5. Calendar services

Join for Mividas Rooms is our Cisco Webex Compatible scheduling tool for room devices and comes in two flavours – Lite and Premium. 

The lite version gives you quick access to inviting room devices using standard SMTP services, however with a more limited feature set. It’s a great way to quickly start using or testing easy join services before deciding on a full integration with Microsoft Exchange. 

For structured, high volume usage of these features our premium version gives you true Microsoft Exchange integration using Microsoft EWS (Exchange Web Services) and the new Microsoft Graph API to ensure that recurring meetings and changes are reflected to your Cisco Webex room devices.

Manage your calendar services in Mividas Rooms by navigating to Mividas Rooms > Admin > Calendar services.

Page actions

In the top right of the page you will find these different page actions:

Calendar service overview

In the overview, all the previous added calendar services appear as their own widget with title, description and tools. Search and filtering options are located at the top of the page to quickly find what you are looking for.

Add new calendar service

By clicking on ( ) from the page actions shows a dropdown where you select what type of calendar service to add, Exchange web services or Microsoft graph (Outlook 365). This will redirect you to the onboarding for the specific service.

1.10.6. Customers

For service providers and larger organizations, it would be too much data to have a clear overview in one single installation of Mividas product suite.

That is why we have developed Mividas product suite with multi tenant support for better handling. Manage your customers in Mividas Rooms by navigating to Mividas Rooms > Admin > Customers.

Page actions

In the top right of the page you will find these different page actions:

Customers overview

The overview lists all your existing customers. Search field are located at the top left of the table and filtering is available by clicking the filter button ( ) at the top right to filter by customer type and cluster. The table of customers has the following columns:

  • Name – The customer name.
  • Action ( ) – Edit the customer.
  • Cluster – Shows in which cluster the customer is located.
  • Summary – The other columns show a summary of different areas for each specific customer: Endpoints, Proxy clients, Address books, Meetings, Meeting rooms, Matching rules and Admin users. Clicking on the summary number takes you to the area for the specific customer.

Add new customer

To add a new customer, click on the ( ) icon from the page actions which opens a popup with a form for adding your new customer.

1.11. Debugging

To simplify troubleshooting for administrators, Mividas Rooms comes equipped with its own debug views.

You access the debug views by navigating to ( ) located at the top right of the screen.

Each debugging area is described more in detail in this chapter:

1.11.1. E-mail

Easy debugging of emails linked to your managed video conferencing systems.

You access this debug views by navigating to ( ) located at the top right of the screen, followed by clicking the E-mail option in the left navigation.

The table shows emails from current filtering with the following fields:

  • From – The origin of the e-mail.
  • Subject – The e-mail subject.
  • Created – When the e-mail was created.
  • Parts – Total number of parts the e-mail consists of.

You can get more information about each specific e-mail by clicking on the ( ) icon at the far right, this opens a dialog with more specific information about the message and its various parts.

If Mividas Rooms has noticed an error with an e-mail message this will be displayed with ( ).

Filtering

In the sidebar you will find search functionality and filtering options where you can choose to filter on the following options:

  • Created from – Time from when the e-mail was created.
  • Created to – Time to when the email was created.
  • From – Searches för the origin e-mail address.

1.11.2. Cisco endpoint

This debug view shows all of your Cisco video conferencing system’s HTTP events.

You access this debug views by navigating to ( ) located at the top right of the screen, followed by clicking the Cisco endpoint option in the left navigation.

The table shows events from the current filtering with the following fields:

  • IP – IP number of the system.
  • Endpoint – System name and link.
  • Event – What kind of event occurred.
  • Created – Time when event was logged.

You can also get more information about each specific event by clicking on the ( ) icon at the far right, this opens a dialog with more detailed information.

Filtrering

In the sidebar you will find search functionality and filtering options where you can choose to filter on the following options:

  • Created from – Time from when the event was created.
  • Created to – Time to when the event was created.
  • IP – Text search for IP number.
  • Endpoint ID – Text search for the system ID.
  • Event – Text search for the event type.

1.11.3. Cisco endpoint provisioning

This debug view shows all passive provisioning notifications from your managed video conferencing systems.

You access this debug views by navigating to ( ) located at the top right of the screen, followed by clicking the Cisco endpoint provisioning option in the left navigation.

The table shows posts from the current filtering with the following fields:

  • IP – IP number of the system.
  • Endpoint – System name and link.
  • Event – What kind of event occurred.
  • Created – Time when event was logged.

You can also get more information about each specific event by clicking on the ( ) icon at the far right, this opens a dialog with more detailed information.

Filtrering

In the sidebar you will find search functionality and filtering options where you can choose to filter on the following options:

  • Created from – Time from when the event was created.
  • Created to – Time to when the event was created.
  • IP – Text search for IP number.
  • Endpoint ID – Text search for the system ID.
  • Event – Text search for the event type.