Table of contents

Welcome to a more in-depth review of the Mividas Core’s interface, features and different views.

If this is your first time using Mividas Core, we suggest starting with the dashboard documentation where you will get an overview of your video platform.

• For more information about what Mividas Core is all about please visit our homepage.
• Release notes for Mividas Core can be found here.

On the dashboard you will find a compilation of the various parts of Mividas Core which are presented by a number of widgets for a clearer overview.

Note, if no connected video bridge is connected in Mividas Core, a message will be displayed with a link to add your first CMS or Pexip server to proceed.

Ongoing

At the top of the dashboard you will get an quick overview of the ongoing status of your video platform.

• Meetings
  Showing the current numbers of ongoing meetings. Get more details and call control by clicking the title or navigate to Mividas Core > Meetings. For more information please read the Meetings documentation.
• Participants
  Displays the number of active meeting participants. For more information about call control and participants please read the Meetings documentation.
• Upcoming meetings
  Number of upcoming meetings, read the Scheduled meetings documentation for more information. Click the title or navigate to Mividas Core > Scheduled meetings for an overview of all upcoming, ongoing and previous Scheduled meetings.
• Call today
  Total number of calls today. Get more details by clicking the title or navigating to Mividas Core > Call statistics. More information can also be found in the Call statistics documentation.
• Hours today
  Showing the total amount of hours for active meetings today.

Overview

On the dashboard overview, you get a quick look at the different areas of your Movidas Core installation, as well as how many objects each area has active right now. You can easily navigate to each specific area by clicking on the “Show all” button or search active entries directly in the table.

Sidebar

Mividas Core Version

Get more information about the current version of your Mividas Core installation. The status symbol to the left indicates:

• – Status is loading.
• – Everything is OK.
• – The version has warnings.
• – There are version errors.

By clicking on the version, you will get more detailed information such as which version build that is currently in use and also more information about warnings and errors.

Please note to always include this version information in your support tickets to enable faster troubleshooting.

Clusters and bridges

Directly in the sidebar you will get an overview of your current Cisco Expressway, Pexip Infinity and CUCM clusters and bridges.

Status symbol to the left indicates:

• – Loading.
• – Online and everything is OK.
• – Displayed when online but has warnings that should be noted.
• – Displayed if there is a critical error.

Clicking on the title or down arrow will show more details and information about any errors and warnings.

VCS status

Displays the status of all your VCS’s. The status symbol on the left shows the following:

• – VCS is currently loading.
• – VCS is up and running.
• – VCS has warnings.

Clicking on the title or down arrow will show more details and information about any errors and warnings.

Control and manage your video bridge users with ease.

Mividas Core synchronizes all users from your video bridge and brings features such as assigning users with their personal meeting rooms or sending invitations. You reach this view by navigating to Users via the left menu in Mividas Core.

Page actions

In the top right of the page you will find these different page actions:

• – Synchronize users.
• – Refresh the current page.
• – Link to Mividas documentation.

Navigation

Just below the page title you will find the navigation tabs. First tab is “Search” which is also the start page for the users view.

The second tab is “Track changes” which is for tracking user changes that have taken place, read more about this topic under the documentation Track changes.

User overview

Get a overview of all your current users. The list is sortable by clicking on the heading for each specific column. Description of each column is shown below:

• Name – Displays the user’s username, clicking the name brings you to the detail view for the specific user. Read more about this topic in the User details documentation.
• E-mail – User email address.
• Call time – Total hours the user have been in a call.
• Customer (multi tenant) – This column appers if the users in the list originates from different customers. For instance, if you have selected to show customers from another cluster.

Filtering

To facilitate the workflow when working with the user list, you have the option to filter the list results. It is also easy to search the list by using the search field at the top left of the table.

You will find the filter button ( ) at the top right of the users list, clicking this button will display the filtering dialog where you can filter the list based on the user’s organization unit.

When you are satisfied click “Apply” in the dialog to update the list.

Show for cluster

For multi tenant installation you have the option to quickly find users from other clusters. You find the “Show for” button ( ) at the top right of the list where you can choose to either show users for the current cusomer or one of your other clusters. When you are satisfied click “Apply” in the dialog to update the list.

Export users

Export the user list using the “Export” button located in the top right of the table. This will export the list in Excel format that will automatically be downloaded.

Bulk actions

By selecting multiple users in the table using the checkbox on the left, actions will appear in a dialog at the bottom right of the screen:

Send invitation

Will send an email all selected users with instructions about the user’s personal video meeting room.

Move to organization unit

Simply start by selecting which organization unit you wish to move the selecters users to, then click the ( ) icon to complete the move.

Get a history of deleted and added users with the option of filtering.

Start by navigating to Mividas Core > Users and click on the “Track changes” tab located below the page title.

Filter changes

Start by using the filtering in the right sidebar to select a time period for when you want to see the changes and then click the “Filter” button.

After filtering, the results will appear where you can choose to show either added or removed users via the tabs above the table.

Export

After filtering, you can also download an Excel report of changes by clicking on the “Download Excel report” button that appears below the filtering form.

When you click on a username anywhere in the Mividas Core interface, you will be redirected to a detail view with settings and information for the specific user.

To reach this view, start by navigating to Mividas Core > Users where you can search and filter to quickly find the user you are looking for. Then click on the desired user’s name to proceed.

Page actions

In the top right of the page you will find these different page actions:

• – Link to the user’s API view.
• – Refresh the current page.
• – Link to Mividas documentation.

Details

Below the page title (displaying the user’s name) you will find the user details with the following information:

• Name – The name of the user.
• E-mail – User e-mail address.
• Description – Displays the user description.
• Customer – Showing the user’s current customer, if you want to move the user to another customer, just make your selection in the drop-down menu and the selected customer will be assigned to the user directly.
• Organization unit – Displays the user’s current organization unit. If a new organization unit is selected in the drop-down, it is assigned directly to the user.

Meeting rooms

If the user has any meeting rooms assigned, they will show up in the right sidebar.

A big part of Mividas Core is the powerful management of all virtual meeting rooms in your Cisco Meeting Server® and Pexip Infinity® platforms.

You reach this view by navigating to Meeting rooms via the left menu in Mividas Core. The first thing you will encounter is a list of all the available virtual meeting rooms..

Page actions

In the top right of the page you will find these different page actions:

• – Add a new meeting room.
• – Add multiple meeting rooms at once.
• – Refresh the current page.
• – Link to Mividas documentation.

Navigation

Just below the page title you will find the navigation tabs.

1. First tab is Search which is also the start page for the meeting rooms view.
2. The second tab is Track changes which is for tracking meeting room changes that have taken place, read more about this topic under the documentation Track changes.
3. The third and last tab is Webinars where you manage all webinar meeting rooms from your Cisco Meeting Server.

Meeting rooms overview

The list is sortable by clicking on the heading for each specific column. It is also easy to search the list by using the search field at the top left of the table. Description of each column is shown below:

• Name – Shows the name of the meeting room. Clicking on the name takes you to a detail view of the specific meeting room, which you can read more about in the Meeting room details documentation.
• URI – The meeting room’s URI.
• Call ID – Current meeting room Call ID.
• Type – This column is only available for Pexip customers and displays the meeting room type.
• Edit – Clicking the ( ) icon located in the last column will open a dialog to quickly change the meeting room details.

Filtering

To further simplify finding specific users, filtering is also available.

You will find the filter button ( ) at the top right of the meeting room list, clicking this button will display the filtering dialog where you can filter the list based on the meeting room’s organization unit.

For Pexip customers, options are available to also filter the list by meeting room type.

When you are satisfied click “Apply” in the dialog to update the list.

Show for cluster

For multi tenant installation you have the option to quickly find virtual meeting rooms from other clusters. You find the “Show for” button ( ) at the top right where you can choose to either show meeting rooms for the current cusomer or one of your other clusters. When you are satisfied click “Apply” in the dialog to update the list.

Export meeting rooms

Export the meeting rooms using the “Export” button located in the top right of the table. This will Export the list in excel format that will automatically be downloaded.

Bulk actions

By selecting multiple users in the table using the checkbox on the left, actions will appear in a dialog at the bottom right of the screen:

Move to tenant

Move your selected meetings rooms by selecting a customer in the dropdown followed by clicking the ( ) icon to complete the move.

Move to organization unit

Simply start by selecting which organization unit you wish to move the selecters users to, then click the ( ) icon to complete the move.

Send invitation

Will send an email all selected users with instructions about the user’s personal video meeting room.

Adding meeting rooms in Mividas Core is a simple process where you have the option of adding one or more meeting rooms in bulk.

Start by navigating to your Mividas Core installation from your web browser. Then click on Meeting rooms via the main navigation located in the left sidebar to get an overview of all available meeting rooms.

Page actions

In the top right of the page you will find these different page actions:

• – Add a new single meeting room.
• – Add multiple meeting rooms at once.
• – Refresh the current page.
• – Link to Mividas documentation.

Add a single meeting room

To add a single meeting room, start by clicking on the ( ) icon from page actions, which will display a dialog with a form for creating a new meeting room. The choices in the form differ slightly between Pexip and CMS and are described in more detail below.

CMS meeting room form

• Name – The meeting room name.
• URI – Specify which URI should apply to the meeting room. If nothing is specified, the URI will automatically be set to the meeting room’s call ID.
• Generate numeric room number – Select how the call ID should be generated for the meeting room. You can also choose to enter a call ID manually by unchecking the checkbox. The automatic call ID is based on the settings you have made for the customer’s video meeting bridge. You manage number series from Mividas Core > Admin > Video meeting bridges, which you can read more about in the documentation Video meeting bridges. There are two choices for numeric ID:
  • Random numeric ID – Selects a numeric ID randomly based on the number series specified for the video meeting bridge.
  • Next numeric ID in numerical order – Will select the next available numeric ID based on the video meeting bridge number series.
• Use PIN code – Option to enable PIN code for the meeting room.
• Organization unit – Choose an organizational unit (OU) for the meeting room, e.g. IT-department or Sales. Can later be used for filtering and analytics.
• Owner – Set the meeting room owner.
• Connect to email address – Connect the meeting room to an email address, will be automatically filled with owner email if set.
• Require encryption – Choose if the meeting room should require encryption.
• Enable chat – Choose if the meeting room should have the chat enabled for participants.
• Use lobby for guest users – If checked, a lobby will be used for the guest participants. You may also choose to enter a separate moderator PIN-code to be used.
• Delete by time – Automatically delete the meeting room at this time.

Pexip meeting room form

• Name – The meeting room name.
• Description – A description to be used for the meeting room.
• Type of room – Select what type of meeting room to create.
• Host pin – Option to enable a host PIN code for the meeting room.
• Moderator-layout – Choose what type of layout to use for moderators.
• Guest connection – Enable guest connection for the meeting room where you also enter a guest PIN code to be used.
• E-mail address – Connect an e-mail address to the meeting room. If a user’s e-mail is entered, the meeting room will be connected to the user.
• Organization unit – Choose an organizational unit (OU) for the meeting room, e.g. IT-department or Sales. Can later be used for filtering and analytics.
• Generate numeric room number – Select how the call ID should be generated for the meeting room. This is based on the settings you have made for the customer’s video meeting bridge. You manage number series from Mividas Core > Admin > Video meeting bridges, which you can read more about in the documentation Video meeting bridges. There are two choices for numeric ID:
  • Random numeric ID – Selects a numeric ID randomly based on the number series specified for the video meeting bridge.
  • Next numeric ID in numerical order – Will select the next available numeric ID based on the video meeting bridge number series.
• Manual alias – You may choose to enter other aliases for the meeting room in addition to those that will be generated automatically when the meeting room is created.

Add multiple meeting rooms at once

Most settings are similar to adding a single endpoint, however, you can also add multiple meeting rooms from an Excel file (.csv, .xls, .xlsx) and choose the appropriate columns as you import the meeting rooms. For a description of the meaning of each field, see the section above.

To add multiple meeting rooms start by clicking on the ( ) icon from page actions, which will display the bulk dialog. Simply add new meeting rooms per row manually in the form, or choose to import meeting rooms from Excel. When you are satisfied, click the “Add” button to add your new meeting rooms.

Get a history of deleted and added users with the option of filtering.

Start by navigating to Mividas Core > Meeting rooms and click on the “Track changes” tab located below the page title.

Filter changes

Start by using the filtering in the right sidebar to select a time period for when you want to see the changes and then click the “Filter” button.

After filtering, the results will appear where you can choose to show either added or removed meeting rooms via the tabs above the table.

Export

After filtering, you can also download an Excel report of changes by clicking on the “Download Excel report” button that appears below the filtering form.

When you click on a meeting room anywhere in the Mividas Core interface, you will be redirected to a detail view with settings and information for the specific meeting room.

To reach this view, start by navigating to Mividas Core > Meeting rooms where you can search and filter to quickly find the meeting room you are looking for. Then click on the desired meeting room title to proceed.

Page actions

In the top right of the page you will find these different page actions:

• – Send invitation, you will be redirected to the send invitation view for the meeting room where you can choose between invitation templates and directly send the invitation to one or more e-mail addresses.
• – Start a new meeting, clicking the icon will show a dialog for starting a new meeting, select which addresses that you want to be dialed and then make any other choices you wish, continue by clicking “Start meeting”.
• – Edit the meeting room, will show the same type of dialog and form for when adding a new meeting room, please see the Adding new meeting rooms documentation for more information.
• – Link to the meeting room’s API view.
• – Remove the meeting room.
• – Refresh the current page.
• – Link to Mividas documentation.

Details

Below the page title (displaying the meeting room’s name) you will find the meeting room details with the following information:

• Type of room – The type of meeting room e.g. conference or webinar.
• PIN – Showing the meeting room PIN code, displays “No” if no PIN code is defined.
• Allow guests – Displays ( ) if allowing quest else ( ).
• Description – Shows the meeting room description if specified.
• Web link – Link for participating in the meeting via your browser.
• E-mail address – User meeting room e-mail address.
• Customer – Showing the meeting room’s current customer, if you want to move the meeting room to another customer, just make your selection in the drop-down menu and the selected customer will be assigned directly.
• Organization unit – Displays the meeting room’s current organization unit. If a new organization unit is selected in the drop-down, it is assigned directly to the meeting room.

Alias

If the user has any meeting rooms assigned, they will show up in the right sidebar.

Members

Displays a list of users associated with the meeting room. Clicking on the user’s name will redirect to the detail view for the specific user.

Add member

To the right of the “Members” heading, you have the option to add new members to the meeting room.

Member rights

The list of members also shows what rights each member has. By clicking on “Change”, you will get a form to choose which rights the selected member should have.

Remove members

In the list of members there is a checkbox on the left, select which members you want to remove from the meeting room and scroll down and click on “Delete selected members”.

Recent calls

Displays the latest calls associated with the meeting room with timestamps, call time and how many participants each call had present. Click on the ( ) icon for debug information about the specific call.

Get an overview of all ongoing video meetings.

You reach this view by navigating to Meetings via the left menu in Mividas Core.

Page actions

In the top right of the page you will find these different page actions:

• – Start a new meeting, clicking the icon will show a dialog for starting a new meeting, select which addresses that you want to be dialed and then make any other choices you wish, continue by clicking “Start meeting”.
• – Refresh the current page.
• – Link to Mividas documentation.

Meetings overview

Get a overview of all the ongoing video meetings. Use the search function located at the top left to quickly find a specific meeting. Description of each column is shown below:

• Meeting – Displays the meeting title, clicking the title will redirect you to the call control view for the meeting. For more information please see the Call control documentation.
• Connection – Showing the total amount of time the meeting has been active.
• Participants – Will show a list of all participants currently in the call.

Show for cluster or bridge

For multi tenant installation you have the option to quickly find meetings from other clusters. You find the “Show for” button ( ) at the top right of the list where you can choose to either show meetings for the current cusomer or one of your other clusters. When you are satisfied click “Apply” in the dialog to update the list.

When a cluster is selected, a new column appears in the list of meetings titled “Customer”. This column shows which customer each meeting belongs to.

Mividas provide white-glove services to support end-users with large meetings, giving administrators call control for ongoing meetings directly via the Mividas Core interface.

You reach call control by navigating to Meetings via the left menu in Mividas Core, followed by clicking on the ongoing meeting you wish to control, this will redirect you to the call control view of the meeting.

Page actions

In the top right of the page you will find these different page actions:

• – Toggle microphone on or off for all participants.
• – Toggle video on or off for all participants (this feature is only available for CMS customers).
• – Call an address to participate in the meeting. Clicking the icon will show a dialog for calling a new participant, select which addresses you want to be dialed, and then make any other choices you wish, continue by clicking “Call”.
• – Refresh the current page.
• – Link to Mividas documentation.

Participant overview

You get a clear overview of all the meeting participants from the table shown on the page.

To easily join the meeting yourself, the web link and the SIP address are available just above the table. To the right above the table is also the “Meeting rooms” ( ) button to manage the meeting room, and if you want to invite participants via e-mail, use the “Invitation” ( ) button.

The list of participants shows the following:

• Participants – Displays the participant’s name and the participant’s SIP address.
• Length – This shows the total amount of time the participant has been connected to the meeting.
• Actions – At the far right of each row you will find actions for each participant:
  • – Toggle participant moderator status (will show if off).
  • – Toggle microphone (will show if off).
  • – Remove the participant from the meeting.
  • – Displays a dialog with more information about the specific participant.

A unique feature that makes Mividas Core so powerful is Core’s centralized scheduling engine that many of Mividas other products rely on for handling meeting scheduling.

Both scheduling of video meetings and invitations for participants take place through Core’s scheduling engine as well as scheduling information sent from Microsoft Exchange integration using Microsoft EWS (Exchange Web Services) and/or the new Microsoft Graph API integration.

Since the entire scheduling process takes place through Mividas Core, there is no need for any integration with Exchange service. For example when scheduling video meetings via the Mividas Outlook add-in, this enables video meeting scheduling for organizations that requires to not have the meeting information sent trough Exchange.

You reach the overview of scheduled meetings by navigating to Scheduled meetings via the left menu in Mividas Core.

Page actions

In the top right of the page you will find these different page actions:

• – Schedule a new video meeting. Manually created schedules cannot be changed and should therefore primarily be used for testing purposes only.
• – Refresh the current page.
• – Link to Mividas documentation.

Scheduled meetings overview

The table shows all scheduled meetings based on your active search query and filtering options. Both free text search and filtering on date ranges are available at the top left of the table while more advanced filtering is explained in more detail below. These columns are available for the meetings:

• Title – Clicking the meeting title will redirect you to the details view for the specific meeting explained in the topic Meeting details below.
• Endpoints – If you have an active installation of Mividas Rooms with managed conferencing systems this column will be available with a list of video conferencing systems invited to the meeting.
• Start time – When the meeting starts.
• End time – When the meeting ends.
• Type – The type of meeting, e.g. Meeting, External meeting or Webinar.
• Created by – The user who created the meeting.

Filtering

You will find the filter button ( ) at the top right of the schedule meeting list, clicking this button will display the filtering dialog where you can filter the list with these options:

• Created by – Text search for the user who created the scheduled meeting.
• Organization unit – Select what organization unit the systems should apply to.
• Select systems – Only show results for certain systems.
• Active only – Only show active schedule meetings
• View all customers – Will show scheduled meetings for all customers if multi tenant is activated.

Meeting details

Click on the title of a meeting in the overview will redirect you to the meeting’s details view where you get an overview of the various information.

Generate reports for your your meeting rooms call statistics and usage.

Call statistics is found by navigating to Mividas Core > Call statistics then select a time period and filtering options to generate your statistics report.

Filtering

The first filtering option is for date interval that is visible at the top left. More advanced filtering is available by using the filter button ( ) located at the top right, clicking this button will display the filtering dialog where these options are available:

• Meeting room – Text search for meeting room.
• Participants – Text search for meeting room participants.
• Organization unit – Only show statistics for a certain organization unit.
• Debug info – Include debug information in the statistics report.

After you are satisfied with your choices, click “Apply” to generate a new report.

Statistics report

When you have selected your filtering options, a report with statistics for the selected time period appears. At the top of the report you will find a number of tabs for navigating different areas which are described below:

Overview

The first thing that appears after a report has been generated is an overview of the total amount of time:

• Hours – The number of hours is the total number of hours within the specified interval including guest hours. Guest refers to participants who are not known by the platform, which can then also be participants within the organization but who participate via telephony or web client as a guest participant rather than via a personal client or video conference system registered by the organization.
• Guest hours – Only the total amount of time guests has been participating in calls.
• Participants – Total number of participants across all calls.
• Unique conversations – The total number is defined as all meetings that use resources in the meeting platform and also two-party meetings that use a virtual meeting room.

The two diagrams display:

• Concurrent users – Showing the concurrent users on a given time between the interval selected in the filtering.
• Hours per day – Showing bar graphs of the total number of hours of meetings conducted per day within the specified interval.

Meeting rooms

Displays a grouping of statistics per video conference room with the totals for Hours, Guest hours, Participants and Calls.

In the first column you see the title of the meeting room, click on the ( ) icon to navigate to the specific meeting room. You can also filter the statistics in a specific meeting room by clicking on the ( ) icon.

Participants

Displays a list of all participants in the calls, as well as the number of hours and the number of calls for each individual participant.

Group

A list of all calls grouped on which organizational unit they belong to by number of hours and total number of calls for each individual group.

Debug – Calls

Shows all individual calls, which group, start time, stop time, how many participants and the length of each call. Note, this tab is only available if debug data have been selected to be included in the report.

Debug – Participants

Displays a list of all participants who participated in meetings. Which call, group, start time and end time each individual participant has had. Note, this tab is only available if debug data have been selected to be included in the report.

Export

You can export the report via the “Overview” where you find the “Excel” ( ) button located at the top right of the overview. Option is also available to export the report as a PDF by clicking the “PDF” ( ) button.

If debug data is selected to be included in the report a third option will exist to export the debug data by clicking the “Debug data” ( ) button.

Mividas Core has admin settings and features for a number of different areas.

Continue via the chapter overview below for more information about each specific area.

Edit the various messages that are sent to users from Mividas Core.

You can both set standard messages that apply to all tenants / customers. But you can also choose to have specific messages per tenant / customer.

Message overview

The first thing you see is an overview of all available messages with the columns described below:

• Type of message – Displays the name of the message.
• Descrtiption – A more descriptive text about where the message is used.
• Use default – All messages in Mividas Core first use a default text before a custom text has been defined. If default text is used for the message, this column is marked with ( ).
• Edit – The last column has an “Edit” button to edit a custom text for the message. Note that for multi tenant installations, this button will edit the message for the specific customer you have currently selected. For more information see the Edit custom messages topic below.

Edit custom messages

By clicking on the heading a “Edit” button for a message, you will be taken to the view to change the specific message. Change the subject and message to what you want and then click “Save” to save your custom message.

To get more control over the content of the message, there are also replacement codes to take note of, by adding these to the text, they will automatically be replaced before the message is sent:

• {room_number} – Changes to the meeting room’s number.
• {password} – Changes to the meeting room password (PIN).
• {dialstring} – Changes to the meeting room dialstring.
• {sip} – Changes to the meeting room SIP address.
• {sip_numeric} – Changes to the numeric SIP.
• {phone_ivr} – Displays the phone IVR if set.
• {is_moderator} – Conditional variable, will be true if the user is a moderator.
• {owner} – Changes to the owner e-mail address.
• {owner_name} – Changes to the owner name.
• {cma_desktop_url} – Changes to the CMA desktop URL.
• {cma_desktop_link} – Same as above but generates a clickeble link.
• {acano_url} – Changes to the CMA desktop URL.
• {acano_link} – Same as above but generates a clickeble link.
• {web_url} – Changes to the WEB URL.
• {web_link} – Same as above but generates a clickeble link.
• {title} – Changes to the meeting title.
• {logo} – Displays the uploaded logo.
• {internal_number} – Changes to the internal meeting number.
• {date_start} – Start date for the meeting.
• {date_stop} – End date for the meeting.
• {time_start} – Start time for the meeting.
• {time_stop} – End time for the meeting.
• {customer} – Displays the customer name.

You can also use the special structure for “if” and “if not” for even more control:

{if <variabel>}
    conditional content
{endif}

and the corresponding for “if not”

{if not <variabel>}
    conditional content
{endif}

For example to display information about the password only in the case that there is a password:

{if password}
    The password is: {password}
{endif}

Most of the administration and support can be done directly from Mividas Core interface. In cases where direct access is needed to the meeting platform, Core has a built-in API client for these occasions.

Reach the API Client by navigating to Admin > API Client from the left navigation of Mividas Core.

Send API requests

Start by specifying the endpoint to use in the top field, followed by specifying if you want to submit the request with any arguments. Then choose between sending GET, PUT, PATCH, POST or DELETE.

After the request is made, you will receive an overview of the response and headers recived.

Select MCU

In the sidebar to the right you will find a list of all available MCUs to use the API against. Simply select the MCU you want to use to proceed.

URL’s

below the selection of MCU in the sidebar to the right, you will find all available API endpoints. Click to run a first GET request towards the specific endpoint.

For service providers and larger organizations, it would be too much data to have a clear overview in one single installation of Mividas product suite.

That is why we have developed Mividas product suite with multi tenant support for better handling. Manage your customers in Mividas Core by navigating to Mividas Core > Admin > Customers.

Page actions

In the top right of the page you will find these different page actions:

• – Add new customer.
• – Refresh page.
• – Documentation.

Customers overview

The overview lists all your existing customers. Search field are located at the top left of the table and filtering is available by clicking the filter button ( ) at the top right to filter by customer type and cluster. The table of customers has the following columns:

• Name – The customer name.
• Action ( ) – Edit the customer.
• Cluster – Shows in which cluster the customer is located.
• Summary – The other columns show a summary of different areas for each specific customer: Endpoints, Proxy clients, Address books, Meetings, Meeting rooms, Matching rules and Admin users. Clicking on the summary number takes you to the area for the specific customer.

Add new customer

To add a new customer, click on the ( ) icon from the page actions which opens a popup with a form for adding your new customer.

Clusters and video meeting bridge management.

To manage video meeting bridges and clusters in Mividas Core, start by navigating to Mividas Core > Admin > Video meeting bridges where you will get an overview of all available clusters and bridges.

Page actions

In the top right of the page you will find these different page actions:

• – Add a new video meeting bridge.
  • Cisco Meeting Server – Read more.
  • Pexip Infinity – Read more.
  • VCS – Read more.
• – Refresh the current page.
• – Link to Mividas documentation.

Video meeting bridges overview

In the overview, all the different video meeting bridge clusters appear as their own widget with title and tools. Quickly find what your looking for by using the search field at the top left, or by using the filter ( ) button in the top right where you may filter the result on cluster type.

Video meeting bridge widget

In the header of the widget the cluster title is displayed with cluster tools located at the top right of the widget:

• – Edit the cluster.
• – Add new bridge to the cluster.

Bridges list

Directly below the title is a list of the video meeting bridges that are connected to the cluster. Each bridge in the list is presented with a title and actions located to the right:

• – Link for displaying ongoing meetings for the bridge.
• – Link to the API-view for the bridge.
• – Link to the bridge web admin.
• – Edit the bridge.

Settings

At the bottom of the widget, you will find the settings accordion that will slightly differ depending on the bridge type.

• Cisco Meeting Server
  • Manage tenants – Manage the CMS tenants, you will get an overview of all available tenants, call brandings, IVR brandnings, system profiles and LDAP sources. Use the tenant form to add a new tenant and you may also use the tenant sync form to synchronize available tenants directly from the Cisco Meeting Server.
  • CDR / eventsink-url – CDR url for the Cisco Meeting Server.
• Pexip Infinity
  • Customer matching – Link to backend admin for managing number matching rules.
  • Gateway rules – Manage your Pexip Infinity gateway rules.
  • Policy settings – Link to backend for management of the cluster policy, add soft and hard limit actions.
  • CDR / eventsink-url – CDR url for the cluster.
  • Policy url – Pexip Infinity bridge policy url.
• VCS
  • CDR / eventsink-url – CDR url for the VCS.

Add a new cluster

To add a new video meeting bridge, start by clicking on the ( ) icon from page actions, which will display a dropdown with different types of bridges to add.

Cisco Meeting Server

See the Adding a Cisco Meeting Server cluster documentation for more details.

Pexip Infinity

See the Adding a Pexip Infinity cluster documentation for more details.

VCS

See the Adding a VCS cluster documentation for more details.

Add a new cluster of Cisco Meeting Server nodes to be connected to your Mividas Core installation.

To add a new Cisco Meeting Server cluster, start by navigating to Mividas Core > Admin > Video meeting bridges. In the upper right of the screen click the ( ) icon which will show you a list of available options, select Cisco Meeting Server to proceed.

Cisco Meeting Server cluster onboarding

After selecting to create a new Cisco Meeting Server cluster from the video meeting bridges view you will be redirected to the onboarding for creating a new cluster. The first step is to specify settings for the cluster described below:

• Description – The cluster description is used for identifying the cluster in the interface.
• Type – The type of cluster to create, be sure “CMS Cluster” is selected.

Cluster settings

• Primary SIP domain – The SIP domain to use eg. with meeting invitations.
• WebRTC/Web access hostname – WebRTC hostname to use eg. with meeting invitations.
• IVR phone number – IVR phone number to use eg. with meeting invitations.

Standard number series

• Static rooms numbers – Number intervals to use for when static virtual meeting rooms are created.
• Scheduled rooms numbers – Number intervals to use for when scheduled virtual meeting rooms are created.

Additional cluster settings

After adding a new cluster additional advanced settings will be available when editing the cluster settings. Read the Editing clusters documentation for further information.

Adding a Cisco Meeting Server

The next step is to add your Cisco Meeting Servers nodes to your newly created cluster. You can also add CMS nodes that do not contain an active call bridge, e.g. CMS database server, CMS edge, and CMS Webbridge.

• Description – A short description for the new Cisco Meeting Server node.
• IP address – The IP address for the node.
• Ev. separate IP/host for API calls – Choose if you want network separation for all API calls, so that traffic will go through a separate hostname if you want to add firewall rules or the like.
• DNS Name – The Cisco Meeting Server’s DNS name.
• Username and password – Specify the username and password in order for Mividas Core to be able to connect to the CMS node.
• Synchronize tenants from CMS – If checked Mividas Core will synchronize available tenants from the CMS node.
• Set CDR receiver for statistics – Option for retrieving call statistics from the connected CDR receiver.

Add a new cluster of Pexip Infinity nodes to be connected to your Mividas Core installation.

To add a new Pexip Infinity clusters, start by navigating to Mividas Core > Admin > Video meeting bridges. In the upper right of the screen click the ( ) icon which will show you a list of available options, select Pexip Infinity to proceed.

Pexip Infinity cluster onboarding

After selecting to create a new Pexip Infinity cluster from the video meeting bridges view you will be redirected to the onboarding for creating a new cluster. The first step is to specify settings for the cluster described below:

• Description – The cluster description used for identifying the cluster in the interface.
• Type – The type of cluster to create, be sure “Pexip Cluster” is selected.

Cluster settings

• Primary SIP domain – The SIP domain to use eg. with meeting invitations.
• WebRTC/Web access hostname – WebRTC hostname to use eg. with meeting invitations.
• IVR phone number – IVR phone number to use eg. with meeting invitations.

Standard number series

• Static rooms numbers – Number intervall to use for when static virtual meeting rooms are created.
• Scheduled rooms numbers – Number intervall to use for when scheduled virtual meeting rooms are created.

Additional cluster settings

After adding a new cluster additional advanced settings will be available when editing the cluster settings. This includes setting dial-out location for new participants and theme settings, read the Editing clusters documentation for further information.

Adding a Pexip Infinity node

The next step is to add your Pexip Infinity nodes to your newly created cluster.

• Description – A short description for the new Pexip Infinity node.
• IP address – The IP address for the node.
• Ev. separate IP/host for API calls – Choose if you want network separation for all API calls, so that traffic will go through a separate hostname if you want to add firewall rules or the like.
• DNS Name – The Pexip Infinity node’s DNS name.
• Username and password – Specify the username and password in order for Mividas Core to be able to connect to the Pexip Infinity node.
• Prepare event sink and external policy – Note that these must be manually activated for each location.

Mividas Core can monitor and retrieve call data and report license usage for Cisco VCS Control / Expressway, Cisco Expressway Core / Edge and Pexip Infinity. Continue reading for details about adding a VCS cluster to be connected to your Mividas Core installation.

To add a new VCS clusters, start by navigating to Mividas Core > Admin > Video meeting bridges. In the upper right of the screen click the ( ) icon which will show you a list of available options, select VSC to proceed.

VCS cluster onboarding

After selecting to create a new VCS cluster from the video meeting bridges view you will be redirected to the onboarding for creating a new cluster. The first step is to specify settings for the cluster described below:

• Description – The cluster description used for identifying the cluster in the interface.
• Primary SIP domain – The primary VCS SIP domain

Additional cluster settings

After adding a new cluster additional advanced settings will be available when editing the cluster settings. Read the Editing clusters documentation for further information.

Adding a VCS

The next step is to add your VCS to your newly created cluster.

• Description – A short description for the new Cisco Meeting Server node.
• IP address – The IP address for the node.
• DNS Name – The standard dns name for video addresses.
• Username and password – Specify the username and password in order for Mividas Core to be able to connect to the VCS.

After adding a meeting bridge cluster to Mividas Core you will find more advanced settings by editing the cluster.

To edit settings for a cluster, start by navigating to Mividas Core > Admin > Video meeting bridges and find the cluster that you wish to edit and click the ( ) icon located at the top right of the cluster widget to bring up the edit dialog for the specific cluster.

Settings

At the top of the dialog, you will find the basic settings for the cluster:

• Description – Used to identify the cluster in list views.
• Connected domains – Use a comma-separated list for multiple domains.
• Update statistics automatically – Applies to VCS and Pexip clusters.
• Use local database for searches – Use local database if possible to browse e.g. meeting rooms and users for better performance and reduced API calls. Synchronization takes place continuously, but if many changes take place directly in the bridge, there may be a delay before they are displayed. Should always be used in Pexip multitenant environments.
• Use CDR / Eventsink data for active calls – Use local call data to view active calls for better performance. Requires CDR / Eventsink to be connected to Core.
  
  
  This option should always be used in Pexip multitenant environments

Acano cluster

If the cluster is of the type Cisco Meeting Server these additional settings will be available:

• Empty chat x minutes after the end of the call – Set the number of minutes to wait before the chat gets emptied, this applies only to CMS before version 3.0.
• Set Call ID as uri or secondary_uri – Update meeting rooms so that they can always be called via SIP via room number, even if users have created them manually.

Pexip cluster

These additional settings will be available for clusters of type Pexip:

• Default customer – Sets the default customer for the cluster.

Cluster settings

These settings will be available for all clusters which can differ slightly depending on what type of cluster you are editing:

• Default SIP domain – The SIP domain to use eg. with meeting invitations.
• Separate domain WebRTC/Web access – WebRTC hostname to use eg. with meeting invitations.
• IVR phone number – IVR phone number to use eg. with meeting invitations.
• Dial-out location for new participants – (Pexip) Specifies what location to use when using dial-out for new participants.
• Theme settings – (Pexip) Resource-uri to use for pexip, e.g. /admin/api/configuration/v1/ivr_theme/1234/
• Alternative SIP domains – Use a comma-separated list for multiple domains.
• Scheduled room number range – Number intervals to use for when static virtual meeting rooms are created. When creating a number range these settings are available:
  • Title – Used to identify this specific number range.
  • Start – Start number for the interval.
  • Stop – Stop number for the interval.
  • Next number – Use this for exciting installations where the interval should start from this number.
• Static room number range – Same as above but used for static meeting rooms.
• Delete meeting room x min after scheduled meeting – Use this setting to delete the meeting room x minutes after the scheduled meeting has ended.

Customer-specific settings

You may also add customer-specific settings in multi-tenant installations if needed. Simply add a new settings object where you start by selecting which customer the settings should be applied to, you can then add the same settings described in the topic above that will only be used for the selected customer.

Cluster policies

Use these settings to specify what should happen when the soft and hard limit is hit for bridges in the cluster. The following options are available:

• Ignore – The limit action will be ignored.
• Log – When the limit is reached it will be logged.
• Limit to audio-only – When the limit is reached only audio will be available for the participants.
• Lower quality to SD – The quality of the video stream will be lowered to SD quality when the limit is reached.
• Lower quality to 720p – The quality of the video stream will be lowered to 720p quality when the limit is reached.
• Reject – New participants will be rejected when the limit is reached.

You may select to apply the gateway rules by checking the “Apply gateway rules” checkbox, otherwise, only hits will be counted.

When you are happy with your changes simply click the “Save” button to apply the settings for your cluster.

Add your own branding for your Mividas Core installation.

Custom logo

Upload your own logo to replace the Mividas Logo. The logo will appear at the top left of the navigation when a user is logged in. And will also be on the login page.

Use dark background

If selected, a dark background will be used where the logo is displayed. If your logo fits better on a light background, this choice should not be activated, so Mividas Core adapts to always show the logo on a light background.

Favicon

Upload your own icon to be used for the browser tab.

Backend admin is only available to super users and should only be used when the same configurations can not be made using the regular user interface.

Depending on your license or whether you have installed Mividas Core and / or Rooms, the backend admin may have more or fewer configuration options. Some examples of modules available:

Authentication and Authorization

Users

This view shows those who have the rights to log in to Mivida’s Core / EPM. At the top of the page you can search for users. In the action window, you can delete users who are marked in the checkboxes in front of each username.

Note! If LDAP login is enabled in the Installer but Local accounts are not, you will only be able to login with LDAP users.

There is a filtering function on the far right where you can filter at the permission level.

Permissions:

Staff status – access to all tenants

Super user – access to all tenants and backend admin

Active – a disabled user can not log in to Mivida’s Core / EPM regardless of authorization.

When creating a new user, enter the username, password and any first name, last name and email address.

The permission selections is only used in the backend admin, not in the rest of the system which only use the Staff status or Super user

At the bottom of the page to create a new user or edit an existing user, it is possible to enter rights for x number of tenants.

Groups

Used to set backend permissions to multiple users. Note: these permissions are not used in the regular user interface

Endpoint – Endpoints

Under the section Endpoints, video conferencing systems are listed that are added to Mivida’s EPM. Conference systems can be removed and edited.

Policy

Customer policies

set limits for tenants regarding the number of simultaneous participants in one or more ongoing meetings. You can set an agreed limit and a hard limit where the latter can not be exceeded.

Cluster policies

Set settings for a particular cluster. Creates a Pexip Infinity External policy URL that can be used for service configuration discovery that needs to be used for direct sync of meeting rooms or extra authentication requirements before joining a meeting.

Provider

Cisco/Tandberg TMS

Integration with TMS (legacy support)

Customers

Post customers / tenants. Setting options are available here to select which meeting platform to use for the customer (video provider) and do customer specific configuration overrides. E.g. SIP domain, number series and such.

Clusters

Set cluster default settings and dial properties

MCU / Meeting platform

Set connection details for a single CMS Call bridge or Pexip Infinity Management Node

Statistics

Server

A “Container” for call statistics for a particular use case or cluster. See CDR/Event sink urls, import/export statistics

To simplify troubleshooting for administrators, Mividas Core comes equipped with its own debug views.

You access the debug views by navigating to ( ) located at the top right of the screen.

Each debugging area is described more in detail in this chapter:

Displays the CDR Log for your Cisco Meeting Server.

You access this debug views by navigating to ( ) located at the top right of the screen, followed by clicking the CMS CDR option in the left navigation.

The table shows events from the current filtering with the following fields:

• IP – IP number of the system.
• Created – Time when event was logged.
• Number– The log number.
• Type– What kind of event occurred e.g. callLegEnd, callLegStart, callEnd.

You can also get more information about each specific event by clicking on the ( ) icon at the far right, this opens a dialog with more detailed information.

Filtrering

In the sidebar you will find search functionality and filtering options where you can choose to filter on the following options:

• Created from – Time from when the event was created.
• Created to – Time to when the event was created.
• IP – Text search for IP number.

Displays legs that are almost 100% just SIP bot-spam that would otherwise burden the system.

You access this debug views by navigating to ( ) located at the top right of the screen, followed by clicking the CMS CDR spambox option in the left navigation.

The table shows events from the current filtering with the following fields:

• IP – IP number of the system.
• Created – Time when event was logged.

You can also get more information about each specific event by clicking on the ( ) icon at the far right, this opens a dialog with more detailed information.

Filtrering

In the sidebar you will find search functionality and filtering options where you can choose to filter on the following options:

• Created from – Time from when the event was created.
• Created to – Time to when the event was created.
• IP – Text search for IP number.

Displays entries from Pexip Event Sink.

You access this debug views by navigating to ( ) located at the top right of the screen, followed by clicking the Pexip Event Sink option in the left navigation.

The table shows events from the current filtering with the following fields:

• Cluster – In what cluster the event occured.
• IP – IP number of the system.
• Created – Time when event was logged.
• Type – What kind of event occurred e.g. conference_started, conference_ended.
• Uuid start – The start of the event Uuid.

You can also get more information about each specific event by clicking on the ( ) icon at the far right, this opens a dialog with more detailed information.

Filtrering

In the sidebar you will find search functionality and filtering options where you can choose to filter on the following options:

• Created from – Time from when the event was created.
• Created to – Time to when the event was created.
• IP – Text search for IP number.
• Type – Text search for event type.
• Call_id / uuid – Text search for event call_id or uuid.

Displays call statistics fetched from the Pexip history API.

You access this debug views by navigating to ( ) located at the top right of the screen, followed by clicking the Pexip History API option in the left navigation.

The table shows events from the current filtering with the following fields:

• Cluster – In what cluster the event occured.
• Created – Time when event was logged.
• Type – What kind of event occurred e.g. conference or participant.
• Number – The number of parts of the event.
• First – Timestamp for first part of the event.
• Last – Timestamp for last part of the event.

You can also get more information about each specific event by clicking on the ( ) icon at the far right, this opens a dialog with more detailed information.

Filtrering

In the sidebar you will find search functionality and filtering options where you can choose to filter on the following options:

• Created from – Time from when the event was created.
• Created to – Time to when the event was created.
• IP – Text search for IP number.
• Type – Text search for event type.
• First from date – Time from when the first part was created.
• First to date – Time to when the first part was created.
• Last from – Time from when the last part was created.
• Last to – Time to when the event last part was created.

Displays Pexip external policy requests and responses.

You access this debug views by navigating to ( ) located at the top right of the screen, followed by clicking the Pexip Policy option in the left navigation.

The table shows events from the current filtering with the following fields:

• Cluster – In what cluster the event occured.
• IP – IP number of the system.
• Created – Time when event was logged.
• Action – What kind of event action.
• Service type – Displays the event service type.

You can also get more information about each specific event by clicking on the ( ) icon at the far right, this opens a dialog with more detailed information.

Filtrering

In the sidebar you will find search functionality and filtering options where you can choose to filter on the following options:

• Created from – Time from when the event was created.
• Created to – Time to when the event was created.
• IP – Text search for IP number.
• Type – Text search for event type.
• Service type – Text search for event service type.
• Action – Text search for event action type.

Policy rules are advanced and can in some cases be difficult to get just right, which is why we have developed extensive debug views in Mividas Core for this purpose.

You access the policy debug views by navigating to ( ) located at the top right of the screen, followed by clicking the Policy Debug option in the left navigation.

Navigation

For a better overview, policy debug is divided into three different views, you can easily navigate between these by clicking on the different tabs located just below the page title.

Filtration

The filtering located in the sidebar on the right is the same for all views and consists of the following options:

• From – Show events from this date.
• To – Show events to this date.
• Select customer – Only show events from a specific customer.
• Cluster – Only show events from a specific cluster.
• Message – Text search for the event message.
• GUID – Text serch for the event GUID.

Status changes

The table shows status changes based on the current filtering with the following fields:

• Time – The time the event occured.
• Message – Displays the event message.
• Customer – Showing which customer the event applies to.
• Filter – Click on the ( ) icon at the far right to filter the result for the specific GUID.

External policy decisions

The table shows external policy decisions based on the current filtering with the following fields:

• Time – The time the event occured.
• Message – Displays the event message.
• Filter – Click on the ( ) icon at the far right to filter the result for the specific GUID.

Active participants (local)

The table shows active participants based on the current filtering with the following fields:

• Time – The time the event occured.
• Cluster – Displays the participant cluster ID.
• Name – Displays the event name.
• Customer – Showing the participant customer.
• Gateway – Whether or not the participant is using a gateway.
• Filter – Click on the ( ) icon at the far right to filter the result for the specific GUID.

Below the active participant list you will find a list with disconnected participants.

Displays events from your VCS statistics.

You access this debug views by navigating to ( ) located at the top right of the screen, followed by clicking the VCS option in the left navigation.

The table shows emails from current filtering with the following fields:

• Created – When the event was created.
• Start – Displays the start of the event.
• Subject – Displays the end of the event.
• Parts – Total number of parts the event consists of.

You can get more information about each specific event by clicking on the ( ) icon at the far right, this opens a dialog with more specific information about the message and its various parts.

If Mividas Core has noticed an error with an event message this will be displayed with ( ).

Filtering

In the sidebar you will find search functionality and filtering options where you can choose to filter on the following options:

• Created from – Time from when the e-mail was created.
• Created to – Time to when the email was created.