Table of contents

Mividas Core enhances video conferencing by enabling administrators to efficiently manage virtual meeting rooms, including scheduling features, call control, security, and room configuration. Designed for compatibility with Cisco Meeting Server and the Pexip Infinity platform.

Mividas Core is designed to enhance functionality and usability for both administrators and end-users by offering simplified controls, troubleshooting, and extensive reporting options.

• First time installing Mividas Core? continue here
• Release notes for Mividas Core can be found here
• A guick overview of the interface is found here

Mividas Scheduling Engine

The Mividas Scheduling Engine, enables the use of both the Mividas Outlook add-in and the Mividas Meeting Portal, offering seamless scheduling capabilities directly through Outlook or a web browser. This integration supports flexible meeting setup options, allowing users to manage virtual rooms, set recurring or dynamic meetings, and secure meetings with participant identification (via Mividas Identify).

By centralizing scheduling functions, the Mividas Scheduling Engine streamlines coordination across the Mividas product suite, simplifying both user experience and administrative control.

The Mividas Core installation and deployment process involves three main steps:

1. Mividas Virtual Machine (VM): You must first deploy the Mividas Installer virtual machine to your network. Ensure the VM is deployed and running. If not, refer to the VM deployment documentation.
2. Mividas Installer Setup: Mividas Installer must be set up correctly and your license key activated. Refer to the Mividas Installer documentation if needed. After entering your license key, the Mividas Installer displays all product modules accessible with your license. The installation of Mividas Core can proceed as a stand-alone installation or alongside other Mividas products.
3. Install the Mividas Core module: Follow the instructions below to install and deploy the Mividas Core product module from the Mividas Installer.

Configuration

On the Mividas Installer start screen, click Configure under Mividas Core to start configuration before deployment. Choose Mividas Core, which will open up the configuration fields below.

Main domain name for management web interface

Locale settings

Outgoing Email (SMTP) Settings

Configure SMTP details for email notifications and invitations. If you configured this during the initial Installer setup, fields will be pre-filled but can be modified as needed.

Optional settings

LDAP authentication settings

External database server (beta)

You can choose to run your own database server, instead of the bundled one.

External Redis server (beta)

You can choose to run your own Redis server, instead of the bundled one.

Cisco Meeting Server

Separate domain name for scheduling API

Choose if you want network separation for the scheduling API, so that traffic will go through a separate hostname if you want to add firewall rules or the like. These are also slimmed down so only the functions that apply to the scheduling API are used by this hostname.

Separate domain name for video conference system requests

This option is available for Mividas Core + Mividas Rooms installations. Should an event be sent to Mividas Rooms from the conference system, this can then go via a separate hostname to be able to distinguish this traffic and e.g. add firewall rules. This is something we recommend using to also simplify troubleshooting but also if there is e.g. any overload, one can also shut down this particular type of traffic temporarily in a simpler way.

SAML SSO settings

Separate domain name for incoming SMTP invites

You have the option to specify a separate domain to use for conference system email addresses. This is used, among other things, to redirect e-mails through external spam filters.

Save configuration

When you have filled in everything needed for your installation, or just want to save your progress, you need to save theese settings. Do so by clicking Configure in the bottom left corner.

Deployment

Select Version and Deploy
After everything is configured it is time to deploy Mividas Core. Choose the Mividas Core version from the drop-down list, then click Deploy changes . A terminal window will display the installation progress. Once completed, reload the page to verify the correct version.

core_epm:  Running  15/18
core_epm:  Running  15/18
core_epm:  Running  16/18
core_epm:  Running  18/18
Finished
Reload

Update settings post-deployment

To update settings after deployment, select Mividas Core from the start screen and click Configure . Adjust settings as needed, save changes, and redeploy by clicking Deploy changes .

Following these steps, you can complete the Mividas Core configuration and deployment while retaining the flexibility to update settings as requirements evolve.

Upgrade

Before upgrading

Before upgrading, we always recommend that you:

• Check your platform health and fix any current alerts affecting your installation.
• Check that you have disk space available.
• Take a snapshot of your installation in your hypervisor.

Upgrading

To upgrade, click Details next to Mividas Core from the start screen. Select the version you wish to upgrade to in the drop-down list , and then click Deploy changes .

Upon initial login to your Mividas Core installation, the onboarding wizard will guide you through setup steps to configure the installation’s essential features. The wizard covers setting up an organization, configuring video clusters, and securing access.

Prerequisites

Before beginning your Mividas Core onboarding, confirm that:

1. Mividas Installer installation: Ensure your Mividas Installer is up and running; refer to VM Deployment if needed.
2. Mividas Core installation: Ensure that your Mividas Core installation is up an running, refer to Mividas Core Installation and Upgrade if needed.
3. Check network functionality: Ensure the firewall(s) allow communication between Mividas Core and the video components you want to install. For more information, check the Network port requirement.
4. Accounts to video components: Ensure you have access to accounts with the correct access within the video components that you wish to add.
   • Cisco Meetings Server: API or Administrator. Must be Administrator to activate automatic backups.
   • Pexip Infinity: API user with read and write privileges.
   • Expressway/VCS: Administrator account with API access and both read and write privileges.

Onboarding wizard

1. Organization setup

Click Proceed to proceed.

2. Configure video cluster

Press Continue to connection settings to proceed. If you want to finish this later instead, press Skip.

Cisco Meeting Server

Press Proceed to add the CMS server or press Skip to finish later.

The installer will find the other servers in the cluster and automatically fill in the information needed to add those as well. Continue to add all CMS Servers to the CMS Cluster, when all of them have been added you will be sent to the start to be able to add more video clusters if available.

When you have added all video clusters, press Skip to proceed to the next step.

Pexip Infinity

Press Proceed to add the Pexip management node or press Skip to finish later.

You will be sent to the start to be able to add more video clusters if available. When you have added all video clusters, press Skip to proceed to the next step.

3. Add call control clusters

If you have separate call control, Cisco VCS/Expressway, here is where to add it. If you don’t have anything to add, or want to finish later, press Skip.

Click Continue to connection settings , or press Skip to skip or finish later.

Click Proceed to add the VCS/Expressway server, or press Skip to skip or finish later.

If more than 1 VCS/Expressway is set up in the cluster, the installer will find other servers to be added to the cluster and automatically fill in the information needed to add them. Continue adding them manually until all servers in the cluster have been added.

After finishing your first cluster, you will be sent back to the start to be able to add more call control clusters if available. When you have added all call control clusters, press Skip to proceed.

4. Choose password

Click Proceed to finish the setup. You can now proceed to manage and configure video conferencing functions within the platform.

All views in Mividas Core share a consistent layout, making it easy for you to quickly familiarize yourself with the interface. Below is a brief overview of its features and navigation.

Interface overview

Active customer

Select the customer (tenant) you are currently working with in the interface.

This option is only visible to users with access to multiple customers in multitenant installations; for others, it remains hidden.

Navigation

The main navigation is located in the left sidebar of the interface, with administrative views accessible at the bottom in an expandable section. Note that certain admin features are only visible to users with the appropriate permissions.

1. Page tabs

When a view includes subviews, they appear as tabs within the parent view.

2. Search and date range

Most views also feature a search field for quick, in-view searches. If the data is organized by date range, the select of the desired date span will be shown here as well.

1. View actions

In the top-right corner, you’ll find view actions. Frequently used functions appear as direct buttons, while less common actions are accessible via a dropdown menu in the action button.

2. View filtering

Below the view actions, you’ll find view filtering options, offering various filters based on the current view. If export functionality is available, it will also appear here.

In summary, this is how to navigate and work within the Mividas Core interface. While some views may vary slightly in appearance, the core functionality remains consistent across all views.

The Mividas Core dashboard provides a clear overview of the platform’s operational status. The interface is divided into several widgets that display essential information, enabling proactive support for the organization.

Widgets overview

The main page grid features insight widgets from various parts of the system, providing a quick overview of the platform’s status.

Widget	Description
	Meeting Room – This widget displays the current number of static virtual meeting rooms. You can directly search for a meeting room or click Show All to navigate to the Meeting Rooms section.
	Scheduled Meetings – This widget shows the number of meetings currently scheduled and upcoming. These can include dynamically created virtual meeting rooms as well as scheduled meetings using, for example, a static personal meeting room. You can directly search for a booked meeting or click Show All to navigate to the Scheduled Meetings section.
	Users – This widget displays the total number of users on the platform. You can directly search for a user or click Show All to navigate to the Users section.
	Ongoing Meetings – This widget displays the current status of ongoing meetings. Clicking on the widget takes you to the Meetings section.
	Participants – Shows the number of people and conference systems currently participating in video meetings. Clicking on the widget takes you to Meetings, where you can see the participants currently in meetings.
	Calls Today – Displays the number of calls made during the current day. Clicking on View all calls takes you to detailed call statistics for the same date period.
	Hours Today – Displays the total hours of video meetings held during the day. Clicking on View all calls takes you to detailed call statistics for the same date period.
	Weekly Statistics – Meeting statistics for the past 7 days are displayed. This graph shows all organizational units for the selected tenant, but you can click on organizational units to hide/show them.

Status overview

The right side of the dashboard displays the status of the connected servers, video clusters/servers and Cisco VCS/Expressway.

Status view

Description

Platform Status – At the top, the status of the Mividas platform is shown, including available licensed products, version numbers, and license validity. Early warnings are provided if a license is nearing expiration. In such cases, contact your supplier or Mividas directly for a renewal. Any platform issues are displayed as error messages in this status view. Status icon: ( ) – Everything is OK. ( ) – The installation has warnings, such as low disk space or an approaching license expiration date. ( ) – There are critical errors in the installation, or the license has expired.

Servers clusters and bridges

The sidebar also provides an overview of all connected servers and their current status.

• Notifications are displayed with severity level, event time, and the option to acknowledge and hide the notifications.
• Detailed information about notifications can be found in the Monitoring section in the left sidebar.

The status icon reflects the highest severity level of active server notifications. For example, if there are three warnings and one error, the status will display Error ( ). If there are no active notifications for the server, the status will show ( )

Status view	Description
	Cisco Meeting Server (CMS) – Shows version numbers, uptime, active calls, and the number of participants in ongoing meetings.
	Pexip Infinity – Displays active calls, the number of participants in ongoing meetings, the total number of available licenses, and the number of licenses currently in use.
	Call Control – Mividas Core supports legacy Cisco VCS Core/Expressway as well as the more modern Cisco Expressway Core/Edge. The displayed information includes uptime, license usage, IP address, and the number of active calls. Any warnings are also shown along with their severity level.

Monitoring in Mividas Core offers a powerful tool for users to manage warning and error notifications from servers connected to the platform. The notification system gives users control over what is displayed, regardless of which view they are using in the interface.

Quick guide

Severity levels

Throughout the platform, notifications are displayed with their corresponding severity levels. Mividas attempts to identify the severity level of notifications received from connected servers. If the severity level cannot be determined, the notification is assigned the status Unknown. A list of available severity levels is provided below:

• ( ) – Critical – Indicates a severe failure that requires immediate attention. The system might be unusable or crashing.
• ( ) – Error – Signals that the system might not operate fully, immediate action might be required, but the system can still run.
• ( ) – Warning – Something unexpected happened, or a potential issue was detected. The system is working, but attention is needed.
• ( ) – Info – Normal operational messages that indicate system status or changes. No action required, just for tracking purposes.
• ( ) – Debug – For debugging purposes, some notifications may be generated by the Mividas Core platform. Currently, there are no active debug notifications.
• ( ) – Unkown – Mividas Core is unable to determine the severity level of the notification.

Acknowledge and hide notifications

A key feature of monitoring in Mividas Core is the ability for users to acknowledge and hide notifications, removing them from the interface . This allows users to either address the issue on the affected server or, if it’s a known issue that doesn’t require fixing, simply hide the notification.

Hidden notifications can be viewed using the filtering function in the monitoring views. The hidden notifications will remain hidden until the same notification is triggered again, at which point it will automatically reappear in the interface.

FAQ

Here are some frequently asked questions (FAQs) to help you find the answers you’re looking for.

The Overview tab displays all active notifications in Mividas Core. Each notification row can be expanded to reveal the servers affected by the selected notification.

Search and filters	Description
	Allows you to search in your list of notifications.
FILTER	Allows you to filter your list of notifications. 1. Filter by severity 2. Include acknowledged notifications Click APPLY to apply chosen filters.

Page widgets

At the top, you can see a summary of all alarms, their severity, and the number of affected servers.

Notification list

• Type – Displays the severity of the alarm.
• Details – Displays details of the alarm.
• Servers – Displays the number of servers affected by the alarm.
• ( ) – Expands the notification of the alarm with more information and options.

Expanded notification

This tab organizes notifications by server rather than grouping them by notification type, as in the Overview view. This arrangement simplifies navigation for users who know which specific server they want to review.

Search and filters	Description
	Allows you to search in your list of servers.
FILTER	1. Severity: Show only servers with notifications of the selected severity level. 2. Show All: Include servers with no active notifications in the list. Click APPLY to apply chosen filters.

Page widget	Description
	Displays the total number of affected servers.
	Displays the total number of active notifications.
	Displays the total number of acknowledged notifications.

Server list

• Server – Displays the server name.
• ( ) – Displays the total number of Critical alerts.
• ( ) – Displays the total number of Error alerts.
• ( ) – Displays the total number of Warning alerts.
• ( ) – Displays the total number of Info alerts.
• ( ) – Displays the total number of Debug alerts.
• ( ) – Displays the total number of Unknown alerts.
• Aknowledged – Displays the total number of Aknowledged alerts.
• ( ) – Expands the server with more information and options.

Expanded server

Expanding a server row reveals more details about its current notifications, including when the notification was first detected and when it was last triggered. Users can acknowledge and hide notifications or reactivate and display previously acknowledged ones.

• Type – Displays the severity of the alarm.
• Details – Displays details of the alarm.
• First seen – Displays the date and time of the first time this alarm was triggered.
• Last seen – Displays the date and time of the last time this alarm was triggered.

This view displays users within the video platform who can, for instance, log in to the respective platform’s client software. For Cisco Meeting Server, users can also be owners and members of static virtual meeting rooms with different types of rights in the meeting.

Users in both Cisco Meeting Server and Pexip Infinity can be linked to one or more static virtual meeting rooms, which they can book and manage via the Mividas Meeting Portal and the Mividas Outlook add-in. A user can also belong to an organizational unit (OU), for example, to filter the user list and provide more granular statistics.

Filters and export
	Allows you to search for a user.
Show for	If you use Mividas Core’s multi-tenant feature, you can select which tenant’s users should be displayed. Requires higher privileges (super admin).
Filter	Choice to display users based on their organizational unit affiliation.
Export XXXX	Where XXXX stands for the number of users currently visible by your chosen search/filters. Export the user list to Excel, with the data Name, Email address, LDAP user name, Video address of CMA (legacy support), Video address for personal virtual meeting room (VMR), Call ID for personal VMR, Web link to personal VMR, Organization unit.

User list

This section provides an overview of all your current users. The list can be sorted by clicking on the header of each column. Clicking on a user’s name will take you to the detailed view for that specific user.

• Name – Displays the user’s first and last name. Clicking on the name will navigate you to the detailed view for that specific user.
• E-mail – The user’s email address.
• JID (CMS only) – The JID associated with the user.
• Customer (Multi-Tenant only) – This column appears if users in the list are from different customers. For example, if you’ve selected to display users from another cluster.

User list features

Feature	Description
	By selecting one or more users, you can send the user’s connection details for one or more meeting rooms linked to the user. You can also move one or more users to a different organizational unit.

Mividas Core automatically synchronizes users, but you can also trigger a manual synchronization from the user list view. In this view, you can track changes from user synchronizations within the selected date range.

Filters and export
	Chose the From date for your filter.
	Choose the Until date for your filter.
	Manually refresh the results based on filters.
EXPORT	Download an Excel report of changes from the selected date range

Changes list

Option	Description
	This tab shows the list of new users.
	This tab shows the list of deleted users.

• Username – Displays the username of the user.
• LDAP user name – The LDAP username of the user; if not available, it will say -Unknown-.
• Created/Last sync – The date and time of the user’s creation or last sync.

When clicking on a user in the user list, you will navigate to that user’s page, where all relevant information about the user’s settings, permissions, and resources is presented in the form of virtual video meeting rooms.

The detail view varies depending on whether you are managing a Cisco Meeting Server or a Pexip Infinity platform.

Cisco Meeting Server

Page widgets	Description
	Showing if the user has active calls.
	The date and time of the first call made by the user.
	The date and time of the last call made by the user.
	The number of virtual meeting rooms associated with the user.

Page details	Description
	This section displays the user’s name, email, user ID (JID), customer/tenant, and organizational unit (OU). By clicking the OU field, you can select a different affiliation from the tree structure, if available.
	This widget lists the meeting rooms associated with the user. These virtual meeting rooms may be auto-generated or created in Mividas Core or the Mividas Meeting Portal. Auto-generated meeting rooms cannot be deleted. If the user has many meeting rooms, you can search for them using the search field. If you hover over a meeting room, two buttons appear: EDIT Allows you to modify a range of settings for the meeting room, except for auto-generated rooms where certain settings are non-editable. If there are settings on the meeting room that can not be edited from the quick view, a warning will be displayed with a link to the regular editing page. DETAILS Takes you to the meeting room page, where you can find more information and do configurations. Bulk actions By selecting one or more meeting rooms, you can remove them all from the user by clicking REMOVER FROM SELECTED at the bottom right corner.

Pexip Infinity

Option	Description
	This section displays the user’s name, email, description, customer/tenant, and organizational unit (OU). By clicking the OU field, you can select a different affiliation from the tree structure, if available.
	This widget lists the meeting rooms associated with the user. At the top you can search for a specific meeting room. If you hover over a meeting room, two buttons appear: EDIT Allows you to modify a range of settings for the meeting room, except for auto-generated rooms where certain settings are non-editable. If there are settings on the meeting room that can not be edited from the quick view, a warning will be displayed with a link to the regular editing page. DETAILS Takes you to the meeting room page, where you can find more information and do configurations.

Invitation

This tab allows you to send instructions and access details for the user’s personal virtual meeting room and find dial information for the user’s meeting room in the sidebar.

Use the form on the page to send instructions to the user or any other recipients who should receive the details.

Option	Description
	Select message template – Choose the template to be used. By default, the “Instructions for Users” template is selected, but you can choose a different one if desired. Templates can be edited in Mividas Core > Admin > Invite messages.
	Subject – The subject of the mail the user will recive.
	Email addresses – Email addresses for the users that should recive the details.
	Mail content – The message body generated from the selected message template.
	Sent from – Displays the “from” information of the email.
SUBMIT FORM	Sends email(s) based on above chosen options.
your email client	Opens your email client with the above chosen options ready to send.
	Dial information – Displays the room number, SIP URI, web Link and moderator web link for the meeting room.
	PIN codes – Displays the guest and moderator PIN for the meeting room, if any.

A key feature of supported video conferencing bridges is static virtual meeting rooms. Dynamic meeting rooms can be scheduled through Mividas Core, Mividas Meeting Portal, and Mividas Rooms, where each meeting address is unique. Static meeting rooms remain an important feature for many organizations that prefer not to rely on scheduling every meeting. Instead, participants can join a well-established address, which can also be displayed in the address book of conferencing systems.

For example, static meeting rooms can be auto-generated so that each user has a personal meeting room immediately upon starting to use the meeting platform. Additionally, meeting rooms can be created individually, in bulk, or imported from systems such as Cisco TMS.

Depending on the meeting platform, users can be associated with multiple meeting rooms, which can be booked and self-managed in the Mividas Meeting Portal or used via the Mividas Outlook add-in/plug-in. For Cisco Meeting Server, native support allows users to be owners or members of a meeting room and to be assigned different permissions. These meeting rooms can also be restricted so only owners and members can join.

Filters and export
	Search for a meeting room by name, URI or call id
	Reload the data to apply any changed filters.
SHOW FOR	Choose to filter the data for a specific server/cluster.
Filter	1. Organization unit: Choice to display meeting rooms based on their organizational unit affiliation. Set your choices by clicking Apply
EXPORT #	Exports and downloads the results as an Excel file. # will show the number of currently filtered results..

Meeting rooms list

• Name – The name of the meeting room.
• URI – The URI of the meeting room.
• Call ID – The call id of the meeting room.

Bulk actions

Selecting one, multiple or all meeting rooms will show bulk actions:

Get a history of deleted and added virtual meeting rooms based on a date range.

Filters and export
	Choose the start date.
	Choose the end date.
	Reload the data to apply any changed filters.
EXPORT	Exports and downloads the results as an Excel file.

Changes list

Option	Description
	This tab shows the list of new meeting rooms.
	This tab shows the list of deleted meeting rooms.

• Name/URI – Name and URI of the meeting room.
• Call ID – The call id of the meeting room.
• Owner – The owner of the meeting room.
• Created/Last sync – The date and time of the creation or last sync.

Add a single meeting room

Start by clicking the ADD button. When creating a virtual meeting room, the following settings can be configured; the settings differ slightly depending on the platform.

Cisco Meeting Server

Pexip Infinity

Add/import multiple meeting rooms

Start by clicking the ADD MULTIPLE button. When adding multiple meeting rooms simultaneously, the following settings can be configured; the settings differ slightly depending on the platform.

Cisco Meeting Server

Each meeting room has the following fields to configure:

• Name – The name of the meeting room.
• URI – Set the URI for the meeting room. Leave blank to generate automatically.
• Call ID – Set the Call ID for the meeting room. Leave blank to generate automatically.
• PIN – Set the PIN code for the meeting room. Click to generate a random one.
• Owner (JID) – The owner of the meeting room.
• Email address – Choose a email address to be associated with the meeting room.
• Organization unit – Choose to associate the meeting rooms to a organizational unit.
• Members – Choose member(s) to be added to the meeting room.

Import from Excel

Choose an Excel file to import. The file format does not need to match the form precisely; instead, you map each column in the file to the corresponding column.

Pexip Infinity

Each meeting room has the following fields to configure:

• Name – The name of the meeting room.
• Description – Set the URI for the meeting room. Leave blank to generate automatically.
• PIN – Set the moderator PIN code for the meeting room. Click to generate a random one.
• Layout moderators – Choose the type of layout that the moderator(s) should have in the meeting.
• Allow guests – Choose if guests should be allowed.
• Guest PIN – Set the guest PIN code for the meeting room. Click to generate a random one.
• Layout guests – Choose the type of layout that the guests should have in the meeting.
• Pimary number alias – Set the Primary number alias for the meeting room. Leave blank to generate automatically.
• Other aliases – Set any other aliases for the meeting room. Leave blank to generate automatically.
• Email address – Choose a email address to be associated with the meeting room.
• Organization unit – Choose to associate the meeting rooms to a organizational unit.

Import from Excel

Choose an Excel file to import. The file format does not need to match the form precisely; instead, you map each column in the file to the corresponding column.

Each meeting room has its own dashboard that provides an overview of the room’s settings and status. The dashboard’s appearance depends on how the room is configured and may, therefore, display more or fewer widgets and other information.

Below the meeting room’s name, there can be one or several status labels showing different parameters that are relevant to each meeting room visible to give you quick information about the meeting room:

Overview

If there is currently an active meeting, a notification will be shown.

Cisco Meeting Server

Option	Description
	SIP: This field displays the SIP address of the meeting room, typically associated with video conferencing systems or clients that use SIP as the standard for video calls. ( ) Copies the SIP address directly from the address field. ( ) Opens a direct link if the operator’s computer has a compatible client installed, such as Cisco Jabber or a VoIP client.
	Web Link: This field displays the web link to the meeting room via a WebRTC client, i.e., the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
	Web Link Moderator: Just like the previous, this field displays the web link to the meeting room via a WebRTC client, i.e., the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. Difference here is that this link gives a participant moderator/host privilegies in the meeting. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
CALL PARTICIPANTS	Call Participants: Activates the meeting room by calling a user or a conference system.
ENABLE MEETING	Enable Meeting: Activates the meeting room without adding participants. Once the meeting room is activated, an operator can call participants and manage/monitor the meeting.

Page widgets	Description
	PIN Number: This widget indicates whether the meeting room has a PIN enabled for participants in general and whether a specific PIN is configured for the meeting’s moderator/host.
	Member: This widget displays the number of members in the meeting room, not to be confused with active participants. If the meeting room is configured for members only, no other participants will be able to join.
	Chat: Enables the chat function for Cisco Meeting Server (CMS). This feature is not supported by Pexip Infinity.
	Microphone: This widget indicates whether participants’ microphones are active or muted when the meeting starts.
	Encryption: This widget indicates whether ‘force encryption’ is configured for the meeting room. This means no participants can join without encryption being used. This feature applies only to Cisco Meeting Server (CMS).
	Auto Delete: Displays the date and time when the meeting room will be automatically deleted. This is a useful feature for both record maintenance and security.

Page details	Description
	Information: This section provides brief details on the following: – The organizational unit the meeting room is associated with – The owner of the meeting room – URI – Call ID
	Additional connection methods: If there are any additional access methods configured for this space, information about these will be shown here.
	Automatic Dial-Out: Used when one or more video addresses should be called automatically as soon as the meeting is activated by the first participant or an operator. When using Mividas Rooms, conference systems can be added directly from the address book. Also commonly referred to as ‘burst calling’ or ‘burst dialing’.Click ADD to open the add form.
	Call History: Displays the most recent calls in the meeting room. The information shown includes when the meeting started and ended, the meeting duration, and the number of participants. The debug button DEBUG provides additional information about the meeting participants, logs, and other relevant details for troubleshooting. The link button ( ) redirects to the debug page for all meeting details.

Pexip Infinity

Option	Description
	SIP: This field displays the SIP address of the meeting room, typically associated with video conferencing systems or clients that use SIP as the standard for video calls. ( ) Copies the SIP address directly from the address field. ( ) Opens a direct link if the operator’s computer has a compatible client installed, such as Cisco Jabber or a VoIP client.
	Web Link: This field displays the web link to the meeting room via a WebRTC client, i.e., the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
	Web Link Moderator: Just like the previous, this field displays the web link to the meeting room via a WebRTC client, i.e., the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. Difference here is that this link gives a participant moderator/host privilegies in the meeting. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
CALL PARTICIPANTS	Call Participants: Activates the meeting room by calling a user or a conference system.

Page widgets	Description
	PIN code participant: Displays the current PIN code that should be used by guest users.
	PIN moderator: Displays the current PIN code that should be used by moderators.
	Does not allow guests: This indicates whether there is; either no PIN for guests or no PIN at all. This means that everyone who connects will be a moderator.
	Layout: Shows what the layout is for the meeting room.
	Auto Delete: Displays the date and time when the meeting room will be automatically deleted. This is a useful feature for both record maintenance and security.

Page details	Description
	Information: This section provides brief details on the following: – Description of the meeting room. – Email address of the owner. – Which customer it belongs to. – Which Organization unit it belongs to.
	Alias: Displays the different aliases available for the meeting room.
	Automatic Dial-Out: Used when one or more video addresses should be called automatically as soon as the meeting is activated by the first participant or an operator. When using Mividas Rooms, conference systems can be added directly from the address book. Also commonly referred to as ‘burst calling’ or ‘burst dialing’.Click EDIT to open the add form.
	Call History: Displays the most recent calls in the meeting room. The information shown includes when the meeting started and ended, the meeting duration, and the number of participants. The debug button DEBUG provides additional information about the meeting participants, logs, and other relevant details for troubleshooting. The link button ( ) redirects to the debug page for all meeting details.

Members

This view is available for CMS only.

Invitation

Here you can view and test the available email templates for this meeting room.

Option	Description
	Select message template – Choose one of the pre-defined templates.
	Subject – Shows the pre-defined subject of the template.
	Email addresses – Enter email addresses to which you wish to send a test email.
	Mail content – Displays the content of the pre-defined email template you have chosen.
	Sent from – Displays the “from” information of the email.
	Dial information – Displays the room number, SIP URI, web Link and moderator web link for the meeting room.
	PIN codes – Displays the guest and moderator PIN for the meeting room.
	Send email(s) based on the above chosen options by clicking SUBMIT FORM or click your email client to open your email client with the above chosen options ready to send.

This page will become active when the meeting room is active with participants.

Calling participants

Click the CALL PARTICIPANTS button to add a new participant. The process will vary slightly depending on whether the active meeting is for Cisco Meeting Server or Pexip Infinity.

Cisco Meeting Server

Pexip Infinity

Meeting controls

Option	Description
	SIP – This field displays the SIP address of the meeting room, typically associated with video conferencing systems or clients that use SIP as the standard for video calls. ( ) Copies the SIP address directly from the address field. ( ) Opens a direct link if the operator’s computer has a compatible client installed, such as Cisco Jabber or a VoIP client.
	Web Link – This field displays the web link to the meeting room via a WebRTC client, i.e. the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
	Participants – Shows the total number of active participants.
	The blue banner displays how long the meeting have been going on for as well as buttons with actions that will apply for all participants. MUTE MICROPHONE Mutes the video for all participants. MUTE MICROPHONE Mutes the microphone for all participants. LOCK MEETING Locks the meeting room, so no more participants can join. UNLOCK MEETING Unlocks the meeting if it has been locked.

Participant list

• ( ) – Participant status symbol.
• ( ) – The symbol indicates that the participant is sharing their screen.
• Participants – Displays all participants by name and connection type/system address.
• Length – Displays how long they have been connected.
• Host – Displays if they are a host or not. You can also change this setting here by using the button ( ).
• Layout (CMS only) – Choose what layout to display to the participant, if supported by the participating system/client.
• Video (CMS only) – Displays if their video is active or not. You can also change this setting here by using the button ( ).
• Microphone – Displays if their microphone is active or not. You can also change this setting here by using the button ( ).

Additional notes

Additional notes on virtual meeting rooms and meeting control:

• If a meeting room is configured to automatically call one or more participants and/or conference systems, these will be dialed as soon as an operator or a participant “triggers” the meeting room. For example, when you as an operator activate a meeting room by calling conference system A, conference systems B and C will also be dialed immediately if they are configured for automatic dialing.
• Keep in mind that automatic dialing can be disruptive to operations if someone joins a meeting room with this feature enabled to test the connection or calls in earlier than the scheduled meeting time. This could interfere with other ongoing meetings where these conference systems are already participating.
• For privacy reasons, avoid monitoring and managing ongoing meetings without a clear purpose or assignment. Familiarize yourself with your organization’s policies and guidelines regarding applicable restrictions.
• Ensure proper record maintenance to prevent meeting rooms from remaining active unnecessarily. For example, use the automatic deletion feature to remove rooms at a specified time.
• Make it a habit to always secure meeting rooms with at least a PIN code and update the PIN periodically.
• Users can be assigned static meeting rooms and self-manage them in the Mividas Meeting Portal. For example, they can update PIN codes and add or remove members from the meeting room. The Mividas Meeting Portal also allows enforcing PIN codes to reduce the risk of having completely open meeting rooms.

Active meeting

If there is currently an active meeting, a notification will be shown.

Cisco Meeting Server

The overview varies depending on whether you are viewing a virtual meeting room for Cisco Meeting Server or Pexip Infinity. Below, you’ll find a description specifically for a Cisco Meeting Server room:

Option	Description
	SIP: This field displays the SIP address of the meeting room, typically associated with video conferencing systems or clients that use SIP as the standard for video calls. ( ) Copies the SIP address directly from the address field. ( ) Opens a direct link if the operator’s computer has a compatible client installed, such as Cisco Jabber or a VoIP client.
	Web Link: This field displays the web link to the meeting room via a WebRTC client, i.e., the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
	Web Link Moderator: Just like the previous, this field displays the web link to the meeting room via a WebRTC client, i.e., the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. Difference here is that this link gives a participant moderator/host privilegies in the meeting. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
CALL PARTICIPANTS	Call Participants: Activates the meeting room by calling a user or a conference system.
ENABLE MEETING	Enable Meeting: Activates the meeting room without adding participants. Once the meeting room is activated, an operator can call participants and manage/monitor the meeting.

Page widgets	Description
	PIN Number: This widget indicates whether the meeting room has a PIN enabled for participants in general and whether a specific PIN is configured for the meeting’s moderator/host.
	Member: This widget displays the number of members in the meeting room, not to be confused with active participants. If the meeting room is configured for members only, no other participants will be able to join.
	Chat: Enables the chat function for Cisco Meeting Server (CMS). This feature is not supported by Pexip Infinity.
	Microphone: This widget indicates whether participants’ microphones are active or muted when the meeting starts.
	Encryption: This widget indicates whether ‘force encryption’ is configured for the meeting room. This means no participants can join without encryption being used. This feature applies only to Cisco Meeting Server (CMS).
	Auto Delete: Displays the date and time when the meeting room will be automatically deleted. This is a useful feature for both record maintenance and security.

Page details	Description
	Information: This section provides brief details on the following: – The organizational unit the meeting room is associated with – The owner of the meeting room – URI – Call ID
	Additional connection methods: If there are any additional access methods configured for this space, information about these will be shown here.
	Automatic Dial-Out: Used when one or more video addresses should be called automatically as soon as the meeting is activated by the first participant or an operator. When using Mividas Rooms, conference systems can be added directly from the address book. Also commonly referred to as ‘burst calling’ or ‘burst dialing’.Click ADD to open the add form.
	Call History: Displays the most recent calls in the meeting room. The information shown includes when the meeting started and ended, the meeting duration, and the number of participants. The debug button DEBUG provides additional information about the meeting participants, logs, and other relevant details for troubleshooting. The link button ( ) redirects to the debug page for all meeting details.

Pexip Infinity

The overview varies depending on whether you are viewing a virtual meeting room for Cisco Meeting Server or Pexip Infinity. Below, you’ll find a description specifically for a Pexip Infinity room:

Option	Description
	SIP: This field displays the SIP address of the meeting room, typically associated with video conferencing systems or clients that use SIP as the standard for video calls. ( ) Copies the SIP address directly from the address field. ( ) Opens a direct link if the operator’s computer has a compatible client installed, such as Cisco Jabber or a VoIP client.
	Web Link: This field displays the web link to the meeting room via a WebRTC client, i.e., the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
	Web Link Moderator: Just like the previous, this field displays the web link to the meeting room via a WebRTC client, i.e., the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. Difference here is that this link gives a participant moderator/host privilegies in the meeting. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
CALL PARTICIPANTS	Call Participants: Activates the meeting room by calling a user or a conference system.

Page widgets	Description
	PIN code participant: Displays the current PIN code that should be used by guest users.
	PIN moderator: Displays the current PIN code that should be used by moderators.
	Does not allow guests: This indicates whether there is; either no PIN for guests or no PIN at all. This means that everyone who connects will be a moderator.
	Layout: Shows what the layout is for the meeting room.
	Auto Delete: Displays the date and time when the meeting room will be automatically deleted. This is a useful feature for both record maintenance and security.

Page details	Description
	Information: This section provides brief details on the following: – Description of the meeting room. – Email address of the owner. – Which customer it belongs to. – Which Organization unit it belongs to.
	Alias: Displays the different aliases available for the meeting room.
	Automatic Dial-Out: Used when one or more video addresses should be called automatically as soon as the meeting is activated by the first participant or an operator. When using Mividas Rooms, conference systems can be added directly from the address book. Also commonly referred to as ‘burst calling’ or ‘burst dialing’.Click EDIT to open the add form.
	Call History: Displays the most recent calls in the meeting room. The information shown includes when the meeting started and ended, the meeting duration, and the number of participants. The debug button DEBUG provides additional information about the meeting participants, logs, and other relevant details for troubleshooting. The link button ( ) redirects to the debug page for all meeting details.

• Member – Displays the name of the member.
• Rights – Displays the member’s current rights. If it’s green, it means that the user has that permission.
  • Remove – The user is allowed to remove the meeting room.
  • Add/Remove members – The user is allowed to add and remove members of the meeting room.
  • Rename – The user is allowed to change the name of the meeting room.
  • Change URI – The user is allowed to change the URI of the meeting room.
  • Change call id – The user is allowed to change the call id of the meeting room.
  • Change passcode – The user is allowed to change the PIN codes of the meeting room.
  • Remove yourself – The user is allowed to remove themselves as members of the meeting room.
  • Member access – The user is a member of this room and is allowed to schedule a meeting in this room from the Mividas Meeting Portal and Outlook add-in.
  • Change accessmethod – The user is allowed to change the scope of access methods
  • Controling camera/audio – The user is allowed to control camera and audio for the meeting room, e.g., muting a participant’s microphone.

Here you can view and test the available email templates for this meeting room.

Option	Description
	Select message template – Choose one of the pre-defined templates.
	Subject – Shows the pre-defined subject of the template.
	Email addresses – Enter email addresses to which you wish to send a test email.
	Mail content – Displays the content of the pre-defined email template you have chosen.
	Sent from – Displays the “from” information of the email.
	Dial information – Displays the room number, SIP URI, web Link and moderator web link for the meeting room.
	PIN codes – Displays the guest and moderator PIN for the meeting room.
	Send email(s) based on the above chosen options by clicking SUBMIT FORM or click your email client to open your email client with the above chosen options ready to send.

This page will become active when the meeting room is active with participants.

Calling participants

Click the CALL PARTICIPANTS button to add a new participant. The process will vary slightly depending on whether the active meeting is for Cisco Meeting Server or Pexip Infinity.

Cisco Meeting Server

Pexip Infinity

Meeting controls

Option	Description
	SIP – This field displays the SIP address of the meeting room, typically associated with video conferencing systems or clients that use SIP as the standard for video calls. ( ) Copies the SIP address directly from the address field. ( ) Opens a direct link if the operator’s computer has a compatible client installed, such as Cisco Jabber or a VoIP client.
	Web Link – This field displays the web link to the meeting room via a WebRTC client, i.e. the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
	Participants – Shows the total number of active participants.
	The blue banner displays how long the meeting have been going on for as well as buttons with actions that will apply for all participants. MUTE MICROPHONE Mutes the video for all participants. MUTE MICROPHONE Mutes the microphone for all participants. LOCK MEETING Locks the meeting room, so no more participants can join. UNLOCK MEETING Unlocks the meeting if it has been locked.

Participant list

• ( ) – Participant status symbol.
• ( ) – The symbol indicates that the participant is sharing their screen.
• Participants – Displays all participants by name and connection type/system address.
• Length – Displays how long they have been connected.
• Host – Displays if they are a host or not. You can also change this setting here by using the button ( ).
• Layout (CMS only) – Choose what layout to display to the participant, if supported by the participating system/client.
• Video (CMS only) – Displays if their video is active or not. You can also change this setting here by using the button ( ).
• Microphone – Displays if their microphone is active or not. You can also change this setting here by using the button ( ).

Additional notes

Additional notes on virtual meeting rooms and meeting control:

• If a meeting room is configured to automatically call one or more participants and/or conference systems, these will be dialed as soon as an operator or a participant “triggers” the meeting room. For example, when you as an operator activate a meeting room by calling conference system A, conference systems B and C will also be dialed immediately if they are configured for automatic dialing.
• Keep in mind that automatic dialing can be disruptive to operations if someone joins a meeting room with this feature enabled to test the connection or calls in earlier than the scheduled meeting time. This could interfere with other ongoing meetings where these conference systems are already participating.
• For privacy reasons, avoid monitoring and managing ongoing meetings without a clear purpose or assignment. Familiarize yourself with your organization’s policies and guidelines regarding applicable restrictions.
• Ensure proper record maintenance to prevent meeting rooms from remaining active unnecessarily. For example, use the automatic deletion feature to remove rooms at a specified time.
• Make it a habit to always secure meeting rooms with at least a PIN code and update the PIN periodically.
• Users can be assigned static meeting rooms and self-manage them in the Mividas Meeting Portal. For example, they can update PIN codes and add or remove members from the meeting room. The Mividas Meeting Portal also allows enforcing PIN codes to reduce the risk of having completely open meeting rooms.

This page displays active meetings and enables them to be managed in real time. The monitoring page provides an overview of all current meetings for the selected customer or tenant. If there are numerous meetings, you can use the search field to locate a specific one and adjust the number of meetings displayed per page. The overview includes the meeting name, duration, and current participants.

Filters and export
	Search for an ongoing meeting by name.
	Reload the data to apply any changed filters.
SHOW FOR	Choose to filter the data for a specific server/cluster.

Meeting list

• Meeting – The name of the meeting.
• Length – The amount of time that the meeting has been going for.
• Participants – A list of participants in the meeting, with their name and connection type. If all participants cannot fit in the column, the remaining are summarized as a count, e.g. [+3].

Start a meeting

By clicking ADD in the top right corner, you can start a meeting in a meeting room.

Cisco Meeting Server

Pexip Infinity

Control a meeting

Click on a meeting to view meeting details and access meeting controls. Read more about how to use these controls under Active meeting

Additional notes

Additional notes on virtual meeting rooms and meeting control:

• If a meeting room is configured to automatically call one or more participants and/or conference systems, these will be dialed as soon as an operator or a participant “triggers” the meeting room. For example, when you as an operator activate a meeting room by calling conference system A, conference systems B and C will also be dialed immediately if they are configured for automatic dialing.
• Keep in mind that automatic dialing can be disruptive to operations if someone joins a meeting room with this feature enabled to test the connection or calls in earlier than the scheduled meeting time. This could interfere with other ongoing meetings where these conference systems are already participating.
• For privacy reasons, avoid monitoring and managing ongoing meetings without a clear purpose or assignment. Familiarize yourself with your organization’s policies and guidelines regarding applicable restrictions.
• Ensure proper record maintenance to prevent meeting rooms from remaining active unnecessarily. For example, use the automatic deletion feature to remove rooms at a specified time.
• Make it a habit to always secure meeting rooms with at least a PIN code and update the PIN periodically.
• Users can be assigned static meeting rooms and self-manage them in the Mividas Portal. For example, they can update PIN codes and add or remove members from the meeting room. The Mividas Portal also allows enforcing PIN codes to reduce the risk of having completely open meeting rooms.

Global controls

Page actions	Description
CALL PARTICIPANTS	Used to call participants. Select a conference system from the list or enter a manual address (SIP, H.323, IP). You can also choose the layout for participants upon connection during the call setup.
HANG UP CALL	Ends the meeting for all participants, after having confirmed the action.
Actions	In addition to refreshing the page and linking to documentation, there is an API option for configuring items that are not available in the user interface.
	The meeting room’s SIP address and client connection link (WebRTC) are displayed, with options to copy the address or connect directly to the meeting. The total number of participants is shown on the far right.
	Displays how long the meeting has been active since the first participant joined.
TURN OFF VIDEO MUTE MICROPHONE LOCK MEETING	Controls to disable the camera and/or audio for all meeting participants. You can also lock the meeting room here, preventing any additional participants from joining the meeting. Buttons will toggle between blue and red depending on status enable/disable.

Participant control

Option/Action	Description
	Participant status symbol
	The symbol indicates that the participant is sharing their screen.
	This column displays the following information for the participant: The name of the participant or the connected conference system The participant’s/conference system’s video address, e.g., SIP URI The participant’s ID if the connection is made via a web client
	The current meeting duration per participant is updated every few seconds. Since participants can join at different times or reconnect after, for example, a dropped connection, the time displayed may vary between participants and the total duration for which the meeting room has been active.
	Change status to host: Participants and room systems can be granted or revoked host privileges in the meeting
	Layout selection for the participant, if supported by the participating system/client
	Enable or disable the camera (video)
	Mute or unmute the microphone
REMOVE	Allows the removal of a participant from the meeting
INFO	Provides detailed information about each connection, such as packet loss, codecs used, encryption, and a range of other data for troubleshooting

Detailed call information

Using this page, an operator can get an overview of the organization’s scheduled meetings, both past and upcoming, depending on the selected time range. The search field can be used to search for meetings, as the number of scheduled meetings can be very large.

Meetings are primarily booked via the Mividas Meeting Portal or the Mividas Outlook add-in/plug-in, but they can also be scheduled directly in Mividas Core.

Filters and exports
	Search for a scheduled meeting by title.
	Set the From time for the filter.
	Set the To time for the filter.
Filter	1. Meeting room – Filter by the meeting’s name. Since Mividas scheduling supports recurring meetings, the same meeting name may appear multiple times in the list. This also applies when booking static meeting rooms, where the room name remains consistent over time. 2. Find created by – Filter meetings created by a specific user. 3. Organization unit – Display meetings belonging to a specific organizational unit. 4. Select system – Display meetings where one or more room systems are booked. 5. Active only – Check to only search for active meetings. 6. View all customers – Available only to super admins in a multi-tenant environment, allowing cross-tenant viewing of scheduled meetings. Apply your chosen filter by clicking APPLY

Add a scheduled meeting

This feature is primarily intended for testing or troubleshooting, as these meetings cannot be edited.

For booking meetings to support users and organizations, it is recommended to use the ‘Schedule on-behalf’ function available in the Mividas Meeting Portal. This feature allows support staff to book meetings on behalf of another user.

Cisco Meeting Server

Pexip Infinity

Meeting list

• Title: Displays a meeting icon; ( ) is a one-time meeting and ( ) is a recurring meeting. It also shows the name of the meeting and who booked it. Clicking on the meeting name reveals more details about the booking.
• Customer (only multi-tenant): Displays the customer of the meeting.
• Systems: Shows information about room systems, if they are included in the booking.
• Status: Displays the following statuses for scheduled meetings:
  • Completed The meeting has been held.
  • Deprovisioned The meeting has been deprovisioned.
  • Cancelled The meeting has been cancelled.
  • Upcoming The meeting is scheduled and upcoming.
  • Ongoing The meeting has started.
• In call: Indicates if the meeting has active participants.
  • ( ) No participant is active.
  • ( ) At least one participant is active.
• Start time: The date and time of the meeting start.
• End time: The date and time of the meeting end.
• Type: Displays the type of meeting, as Mividas scheduling tools support defining various meeting types.

Each scheduled meeting has its own dashboard that provides an overview of the meeting’s settings and status. The dashboard’s appearance depends on how the meeting is configured and may, therefore, display more or fewer widgets and other information.

Below the meeting’s name, there can be one or several key details visible to give you quick information about the meeting room:

Active meeting

If there is currently an active meeting, a notification will be shown.

Overview

Page options	Description
	SIP – This field displays the SIP address of the meeting. ( ) Copies the SIP address directly from the address field. ( ) Opens a direct link if the operator’s computer has a compatible client installed, such as Cisco Jabber or a VoIP client.
	Web Link – This field displays the web link to the meeting room via a WebRTC client, i.e. the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
	Web Link Moderator: Like the previous field, this field displays the web link to the meeting room via a WebRTC client, i.e. the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. The difference here is that this link gives a participant moderator/host privileges in the meeting. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
MEETING ROOM	Takes you to the meeting room of the meeting.

Page widgets	Description
	This widget will display the status of the meeting, either Ongoing, Completed, Derovisioned, Cancelled, Ongoing or Upcoming.
	Displays the date and time of when the meeting starts and when it ends.
	Displays the PIN codes for the meeting, if any.
	Displays the date and time of when this meeting was created and when it was first activated.
	Displays the date and time when the meeting was provisioned and if applicable, also when it was deprovisioned.
	Displays the total number of calls made in to this meeting.
	Displays the total number of automatic dial-out and systems.

Page details	Description
	Displays more information about the meeting. Scheduled by: Shows who scheduled the meeting. Source: Displays where the meeting was created e.g. Core. Customer (multi-tenant only): Shows the customer of the meeting. Time zone: This shows the time zone in which the meeting was scheduled. Meeting Room ID: Displays the Meeting Room ID. Active in the MCU: Shows whether the meeting is active in the MCU or not.
	If it is a recurring meeting, you can see this calendar with all the meetings in the series. Clicking on one of the meetings in the calendar will take you to that specific occurrence meeting page. If you click the List the meetings will be displayed in list format instead.
	If you choose to show the recurring meeting information as a list, this is what will be displayed. Clicking DETAILS it will take you to that specific occurrence meeting page.
	Displays the Recurrence ID of the meeting.
	Displays the recurring rule in the format of; iCalendar RFC5545 COPY allows you to copy the full rule.

On this page you can find information about systems that have been added for automatic dial-out.

Widget	Description
	Systems within Mividas Rooms that are scheduled.
	Calls made to the meeting.
	All scheduled addresses, includes systems and external addresses.

On this page you can find all the calls made to this meeting, grouped by meetings. E.g. if 3 participants was connected at the same time to a meeting, they will be grouped as “Calls ##”.

Widget	Description
	Each time at least one participant connects, it will show up as a Call. If two or more participants is connected during the same time, they will be grouped in the same Call. Click on one of the Calls to open up more information,
	Shows the total amount of time between the first participant connects until the last participant disconnects.
DEBUG	Opens up the debug view for the call.
	Displays the date and time of the meeting start.
	Displays the date and time of the meeting end.
	Displays the total amount of participants connected during this call.

Participant list

• Name – The name of the participant.
• URI/ID – The URI/ID of the participant, along with its call ID.
• Time – Date and time when the participant connected and disconnected.
• DEBUG – Opens up the debug view for the participant.

Here you can view and test the available email templates for this meeting room.

Option	Description
	Select message template – Choose one of the pre-defined templates.
	Subject – Shows the pre-defined subject of the template.
	Email addresses – Enter email addresses to which you wish to send a test email.
	Mail content – Displays the content of the pre-defined email template you have chosen.
	Sent from – Displays the “from” information of the email.
	Dial information – Displays the room number, SIP URI, web Link and moderator web link for the meeting room.
	PIN codes – Displays the guest and moderator PIN for the meeting room.
	Send email(s) based on the above chosen options by clicking SUBMIT FORM or click your email client to open your email client with the above chosen options ready to send.

This page will become active when the meeting room is active with participants.

Calling participants

Click the CALL PARTICIPANTS button to add a new participant. The process will vary slightly depending on whether the active meeting is for Cisco Meeting Server or Pexip Infinity.

Cisco Meeting Server

Pexip Infinity

Meeting controls

Option	Description
	SIP – This field displays the SIP address of the meeting room, typically associated with video conferencing systems or clients that use SIP as the standard for video calls. ( ) Copies the SIP address directly from the address field. ( ) Opens a direct link if the operator’s computer has a compatible client installed, such as Cisco Jabber or a VoIP client.
	Web Link – This field displays the web link to the meeting room via a WebRTC client, i.e. the client packaged with the meeting platforms from Cisco and Pexip. The client requires no installation. ( ) Copies the SIP address directly from the address field. ( ) Opens the link in a browser window and connects to the meeting room.
	Participants – Shows the total number of active participants.
	The blue banner displays how long the meeting have been going on for as well as buttons with actions that will apply for all participants. MUTE MICROPHONE Mutes the video for all participants. MUTE MICROPHONE Mutes the microphone for all participants. LOCK MEETING Locks the meeting room, so no more participants can join. UNLOCK MEETING Unlocks the meeting if it has been locked.

Participant list

• ( ) – Participant status symbol.
• ( ) – The symbol indicates that the participant is sharing their screen.
• Participants – Displays all participants by name and connection type/system address.
• Length – Displays how long they have been connected.
• Host – Displays if they are a host or not. You can also change this setting here by using the button ( ).
• Layout (CMS only) – Choose what layout to display to the participant, if supported by the participating system/client.
• Video (CMS only) – Displays if their video is active or not. You can also change this setting here by using the button ( ).
• Microphone – Displays if their microphone is active or not. You can also change this setting here by using the button ( ).

Additional notes

Additional notes on virtual meeting rooms and meeting control:

• If a meeting room is configured to automatically call one or more participants and/or conference systems, these will be dialed as soon as an operator or a participant “triggers” the meeting room. For example, when you as an operator activate a meeting room by calling conference system A, conference systems B and C will also be dialed immediately if they are configured for automatic dialing.
• Keep in mind that automatic dialing can be disruptive to operations if someone joins a meeting room with this feature enabled to test the connection or calls in earlier than the scheduled meeting time. This could interfere with other ongoing meetings where these conference systems are already participating.
• For privacy reasons, avoid monitoring and managing ongoing meetings without a clear purpose or assignment. Familiarize yourself with your organization’s policies and guidelines regarding applicable restrictions.
• Ensure proper record maintenance to prevent meeting rooms from remaining active unnecessarily. For example, use the automatic deletion feature to remove rooms at a specified time.
• Make it a habit to always secure meeting rooms with at least a PIN code and update the PIN periodically.
• Users can be assigned static meeting rooms and self-manage them in the Mividas Meeting Portal. For example, they can update PIN codes and add or remove members from the meeting room. The Mividas Meeting Portal also allows enforcing PIN codes to reduce the risk of having completely open meeting rooms.

This page provides detailed insights into video meetings. Users can filter and analyze data such as total meeting hours, guest participation, unique calls, and concurrent users. It also supports exporting results, debugging specific calls, and viewing details for meeting rooms, participants, and groups. Filters include criteria like protocol, organizational units, and meeting rooms. The page is designed for tracking call performance and troubleshooting.

Filters
	Choose the start date and time for your data.
	Choose the end date and time for your data.
	Reload the data to apply changed filters.
	By checking this box, you enable Debug mode. In this mode, your results will be shown as calls and participants, allowing you to check technical details on specific calls.
Filter	1. Meeting room: A search box to find specific meeting room(s). 2. Protocol: Choice to show only a specific protocol. 3: Participants: Choice to show only a specific participant. 4. Organization unit: Choice to display meeting rooms based on their organizational unit affiliation. 5. Debug info: By checking this box, you enable Debug mode. In this mode, your results will be shown as calls and participants, allowing you to check data on specific calls. 6. Gateway calls only: Choose only to show Gateway calls. Set your choices by clicking Apply
Generate now	Generate data based on your choices.

Overview tab

When it is time to show your search data, the results will be shown below. Of course, all results will be based on your chosen filters.

Page widgets
	Shows the total amount of hours in video meetings.
	Shows the total number of hours spent in video meetings by guest users.
	Shows the total number of participants in video meetings.
	Shows the total number of unique calls in video meetings.

Graphs

Concurrent users

Shows the total number of concurrently connected users per day.

Simultaneous calls

Shows the total number of simultaneous calls per day.

Total hours of calls per day

Shows the total hours of video calls per day.

Meeting rooms tab

• Meeting room – The name of the meeting room.
• Hours – Shows the total number of hours spent in that room.
• Guest hours – Shows the total number of hours spent in that room by guests.
• Participants – Shows the total number of participants.
• Calls – Shows the total number of calls.

Participants tab

• Participants – Shows the name or address of the participant.
• Hours – Shows the total number of time in calls.
• Calls – Shows the total number of calls.

Group tab

• Group – Shows the name of the group.
• Hours – Shows the total amount of time in calls within the group.
• Calls – Shows the total amount of calls within the group.

Debug

The debug option is available in different places on this page. Its function is to provide you with more technical details about the calls, such as details about the meeting, log files, and more. If you choose to filter with debug mode enabled from the start, the results are shown as seen below. You can also reach debug mode from other places even if you haven’t enabled it from the start.

Calls tab

Debug calls results
	Shows the total number of calls.
	Shows the total number of participants.
Debug data	Exports and downloads the results debug data as an Excel file.

• Title – Shows a description of the call.
• Group – Shows if the call is related to a group and if so which.
• Start – Date and time of the call started.
• Stop – Date and time of when the call ended.
• Participants – The total number of participants in the call.
• Length – The total length of the call.

Participants tab

• Opposing party – The remote participant.
• Local party – The local participant.
• Calls – Shows call-information.
• Group – Shows what group the participant is associated with, if any.
• Start – The start date and time of the call.
• Stop – The end date and time of the call.

This menu covers administrative tools and configurations available in Mividas Core, enabling effective management of users, organizations, and infrastructure. It includes the customization of Invite Messages, allowing personalized communication when onboarding new users. The Organization Tree provides a visual representation of your organization’s hierarchy, making it easy to assign roles and manage departments for statistics.

Administrators can use the API Client to access meeting platforms where direct access is not available. The Customers section facilitates the creation and management of customers, allocation of services, and monitoring of usage.

The Video Meeting Bridges section supports the configuration and monitoring of servers, tenant management, and resource allocation. Within this, Call Routing Rules allow administrators to define how calls are directed based on specific conditions. Together, these features streamline organizational operations, user management, and video meeting infrastructure in Mividas Core.

This page allows administrators to manage and customize invite messages for meetings. Administrators can edit the text and layout of messages, activate custom messages, and use replacement codes to personalize content dynamically (e.g., meeting PINs, URLs, and participant details). Conditional variables provide further customization options based on meeting attributes. This feature ensures that invite messages are tailored to the organization’s needs while maintaining flexibility and clarity.

Overview

• Type – Displays the name of the message.
• Description – A more descriptive text about where the message is used.
• Customer customized – All messages are by default set to use the standard text. If it shows a ( ), if it shows a ( ) you have enabled a customized text that is in use.

Edit a message

When you open up a message you first have to activate the custom message to be able to edit it. With the same button, you can also disable the custom message which means that the standard message will be used instead.

Option	Description
Activate custom message	Toggle to enable, or disable, the custom message.
CLOSE	Close this window without saving.
SAVE	Click to save your changes.

Option	Description
Activate custom message	Toggle to disable, or enable, the custom message.
	Edit the title of your custom message.
	Edit the content of your custom message.
	This widget provides you with information. First it mentions that you can leave the header or message blank to restore the default message when clicking SAVE . Below that are a list of replacement codes and other information, read more about this below.

Replacement codes

To get more control over the content of the message, there are replacement codes that can be used. By adding these to the text, they will automatically be replaced before the message is sent.

Conditional variables

You can also use the structure of {if} and {if not} for even more control:

{if <variabel>}
    <conditional content>
{if not <variabel>}
    <conditional content>
{endif}

As an example, you can use this to show information about PIN codes only if there are a PIN code to the meeting:

{if pin}
    Here is the PIN: {pin}
{endif}

Organize your video platform with the ‘Organization Tree’ feature. Assign affiliations to both users and virtual meeting rooms, making it easier to filter relevant data and enabling deeper statistical insights.

Option	Description
	Search for an organization unit.
	Reload the data to apply any changed filters.
	Displays the current organization tree. Checking one of the checkboxes allows you to delete all selected.
ADD	Adds a post as a child to that parent.
ADD	Edit the post.
REMOVE	Remove the post.

Most of the administration and support of meeting platforms can be done directly from the Mividas Core interface. Mividas Core has a built-in API client for cases where direct access to the meeting platform is needed.

Option	Description
	Select which endpoint you want to use in this list. The names in bold are cluster names, and the actual servers are below them.
	Enter the API enpoint to use; clicking one of the URLs in the list at the bottom right will enter it in this field.
	Enter the arguments you wish to use, either as key = value or as <key>value</key>.
	Click Filter to open the filters. Filter: Enter a string to filter by. Tenant: Choose a tenant to filter by.
	Here is a list of all available API endpoints. Clicking on one will apply it to the top API left field.
GET PUT PATCH POST DELETE	Choose between sending GET, PUT, PATCH, POST or DELETE.
	Shows where you are currently navigated.
	Shows the response of your last request.
	Shows the headers of your last request.

For service providers and larger organizations, there would be too much data to have a clear overview in one single installation of the Mividas product suite. That is why we have developed the Mividas product suite with multi-tenant support for better handling.

Option	Description
	Search for a customer.
	Reload the data to apply any changed filters.
CLUSTER	Choose one or more clusters to filter by. Click APPLY to save, or CLOSE to cancel.
FILTER	1. All types – Filter by all types. 2. Pexip – Filter by Pexip only. 3. Cisco Meeting Server – Filter by CMS only. Click APPLY to save, or CLOSE to cancel.

• Name – The name of the customer/tenant. Clicking its name takes you to the Mividas Core dashboard of that customer/tenant.
• Cluster – Shows which cluster they are using. If applicable, the customer’s tenant ID is in the CMS.
• Endpoints – Shows the total amount of endpoints that are registered. Clicking its number will take you to Mividas Rooms > Systems for that customer/tenant.
• Proxy clients – Shows the total number of proxy clients in use. Clicking its number will take you to Mividas Rooms > Admin > Proxy clients for that customer/tenant.
• Address books – Shows the total number of address books in use. Clicking its number will take you to Mividas Rooms > Address books for that customer/tenant.
• Meetings – Shows the total number of meetings they have had. Clicking its number will take you to Mividas Core > Scheduled meetings for that customer/tenant.
• Matching rules – Shows the total number of matching rules. Clicking its number will take you to Mividas Core > Admin > Backend admin > Provider > Customer > [Customer-name].
• Admin users – Shows the total number of admin users. Clicking its number will take you to Mividas Core > Admin > Backend admin > Authentication and authorization > Users with filters applied to show only admin users for that customer/tenant.

Add customer

When clicking ADD , you will first have to choose which cluster to attach that customer to.

Cisco Meeting Server

Below the form and the Add-button, you will find available options from your chosen CMS to use when you create the customer. You will find available Tenants, Call brandings, IVR brandings, System profiles and LDAP sources. Clicking on API will take you to that place in the API client.

Pexip Infinity

Customer info

Customer key

Cluster settings

Number matching rules

Customer policies

Click SAVE to save.

Expressway/VCS

Customer info

Customer keys

Cluster settings

Number matching rules

Customer policies

Click SAVE to save.

This page provides details on managing video infrastructure for platforms like Pexip, CMS, and Expressway/VCS. It covers tasks such as adding and configuring video meeting clusters, editing server settings, managing call routing rules, and synchronizing tenants.

Overview

Option	Description
	Search for a platform.
	Reload the data to apply any changed filters.
FILTER	1. All types – Filter by all types. 2. Pexip – Filter by Pexip only. 3. Cisco Meeting Server – Filter by CMS only. Click APPLY to save, or CLOSE to cancel.
	Shows the name of the cluster and what type of cluster it is.
	Shows the total amount of servers within the cluster.
EDIT	Opens up Mividas Core > admin > backend admin > provider > Cluster > [chosen cluster] to be able to edit it.
	Opens up a sub-menu that differs depending on the cluster type: Pexip 1. Customer matching – Takes you to Mividas Core > admin > backend admin > Customer > Number matching rules, where you can add and edit the number matching rules. 2. Call routing rules – Enables you to see and edit call routing rules within Pexip. Read more under Call routing rules. 3. Policy settings – Takes you to Mividas Core > admin > backend admin > Policy > Cluster policy. CMS 1. Add server – Takes you to Add CMS server. 2. Manage tenants – Takes you to Manage tenants Expressway/VCS 1. Add server – Takes you to Add Expressway/VCS.
	Opens up more settings for the chosen cluster. More information below.

Pexip

Option	Description
	Displays the CDR / Eventsink-URL. Click ( ) to copy it.
	Displays the Policy URL. Click ( ) to copy it.
	Displays the server name.
EDIT	Takes you to the configuration page for that server in backend admin.
MEETINGS	Takes you to Mividas Core > Meetings.
API	Takes you to Mividas Core > Admin > API CLient.
WEBADMIN	Takes you to the web administration page for that server.

CMS

Option	Description
	Displays the CDR / Eventsink-URL. Click ( ) to copy it.
	Displays the server name.
EDIT	Takes you to the configuration page for that server in backend admin.
MEETINGS	Takes you to Mividas Core > Meetings.
API	Takes you to Mividas Core > Admin > API CLient.
WEBADMIN	Takes you to the web administration page for that server.

Expressway/VCS

Option	Description
	Displays the server name.
EDIT	Takes you to the configuration page for that server in backend admin.
MEETINGS	Takes you to Mividas Core > Meetings.
WEBADMIN	Takes you to the web administration page for that server.

Add Pexip or CMS

Press Continue to connection settings to proceed. If you want to finish this later instead, press Skip.

Pexip Infinity cluster

Press Proceed to add the Pexip management node or press Skip to finish later.

You will be sent to the start to be able to add more video clusters if available. When you have added all video clusters, press Skip to proceed to the next step.

Cisco Meeting Server cluster

Press Proceed to add the CMS server or press Skip to finish later.

The installer will find the other servers in the cluster and automatically fill in the information needed to add those as well. Continue to add all CMS Servers to the CMS Cluster, when all of them have been added you will be sent to the start to be able to add more video clusters if available.

When you have added all video clusters, press Skip to proceed to the next step.

Add Expressway/VCS

Click Continue to connection settings , or press Skip to skip or finish later.

Click Proceed to add the VCS/Expressway server, or press Skip to skip or finish later.

If more than 1 VCS/Expressway is set up in the cluster, the installer will find other servers to be added to the cluster and automatically fill in the information needed to add them. Continue adding them manually until all servers in the cluster have been added.

After finishing your first cluster, you will be sent back to the start to be able to add more call control clusters if available. When you have added all call control clusters, press Skip to proceed.

Tenant sink

Create tenant

Below the form and the Add-button, you will find available options from your chosen CMS to use when you create the customer. You will find available Tenants, Call brandings, IVR brandings, System profiles and LDAP sources. Clicking on API will take you to that place in the API client.

This page explains how to manage and configure call routing rules for Pexip within Mividas Core. It includes options to create, edit, or test rules, prioritize them, and define specific conditions for routing calls, such as protocol, location, and media settings. It also covers rule synchronization with Pexip, fallback configurations, and bandwidth limitations. A “Test Rule” feature allows validation of rule behavior for troubleshooting.

Overview

Search and filters	Description
	Search for a rule.
Show for	Choose to display rules based on a specific cluster. This option only shows if there is multiple Pexip Infinity clusters.
TEST RULE	Opens the Test Rule window. More details can be found under Test Rule.

• Active – Displays whether the rule is active and if it matches on incoming and/or outgoing calls:
  • ( ) – The rule is enabled.
  • ( ) – The rule is disabled.
  • ( ) – Matches on incoming calls.
  • ( ) – Does not match on incoming calls.
  • ( ) – Matches on outgoing calls.
  • ( ) – Does not match on outgoing calls.
• Prio – Shows the priority of the rule. The lower the value, the earlier it triggers.
• Name – Displays the rule’s name; clicking on the name allows you to edit the rule. It also displays some information about the rule:
  • Sync – Shows that the rule is synchronized.
  • Type: registration – Shows the call target of the rule. Can be either: external, registered, mssip_conference_id, mssip_server, gms_conference or teams_conference.
  • Protocol: SIP – Displays the outgoing protocol for this rule. Can be either: SIP, H.323, MS-SIP, RTMP, Google meet or Microsoft Teams.
• Match incoming – Displays what protocols of incoming calls it should match on. X is enabled and X is disabled.
  • R – Matches only on registered devices.
  • W – Matches on WebRTC calls.
  • S – Matches on SIP calls.
  • L – Matches on Lync/Skype calls.
  • H – Matches on H.323 calls.
• Local in / out – Displays selected incoming and outgoing locations for the rule.
  • LocationA – The rule is matching on “LocationA” for incoming calls.
  • No – No specific incoming location has been chosen for the rule match.
  • LocationB – The rule is matching on “LocationB” for outgoing calls.
  • No – No specific outgoing location has been chosen for the rule match.
• Hits – Displays the total amount of times this rule has been triggered since its creation.
• 6m – Displays the total amount of times this rule has been triggered during the last 6 months.

Add rule

General

Match

Media settings

Outgoing

The last few steps differ slightly depending on the protocol you choose. To see more information, select the protocol you chose.

h323

mssip

sip

rtmp

No more information is needed.

gms

teams