Table of contents

Mividas Rooms provides management of your Cisco room systems. From system monitoring to bulk provisioning of software upgrades, address books, and branding profiles, it provides everything you need to manage your systems from one single management interface, the perfect replacement for Cisco TMS.

Its main features include:

• Usage and diagnostic data: it provides instant visibility into video systems and room usage data, allowing you to diagnose room system health in real-time. Call statistics allows you to generate valuable insights reports showing system usage per hour/day by participant or group.
• Monitoring: get an overview of all systems and their current notifications with support for acknowledging and hiding certain notifications.
• Provisioning of video systems: you can provision configuration and registration settings to a single system or in bulk across your organization. Update firmware for any number of systems either immediately or scheduled for later that night.
• Address books: you can create address books from multiple sources, including importing from Cisco TMS. Entries in large phonebooks are easy to find by using the search and filtering functions.
• Room Controls: you can create and distribute powerful macros for room automation, with variable support for powerfull integration with Mividas Rooms.
• Sensors: real time monitoring of meeting room usage (people count) enables you to create powerful reporting from both online and offline meetings. Also includes sensors overview for temperature, noice, humidity etc.
• Branding profiles: you can provision your branding profiles on all or some of your meeting room displays and touch panels across the organization as often as needed.

• First time installing Mividas Rooms? continue here
• Release notes for Mividas Rooms can be found here

Supported systems

Supported software versions

The Mividas Rooms installation and deployment process involves three main steps:

1. Mividas Virtual Machine (VM): You must first deploy the Mividas Installer virtual machine to your network. Ensure the VM is deployed and running. If not, refer to the VM deployment documentation.
2. Mividas Installer Setup: Mividas Installer must be set up correctly and your license key activated. Refer to the Mividas Installer documentation if needed. After entering your license key, the Mividas Installer displays all product modules that are accessible with your license. The installation of Mividas Rooms can proceed as a stand-alone installation or alongside other Mividas products.
3. Install the Mividas Rooms module: Follow the instructions below to install and deploy the Mividas Rooms product module from the Mividas Installer.

Configuration

On the Mividas Installer start screen, click Configure under Mividas Rooms to start configuration before deployment. Choose Mividas Rooms, which will open up the configuration fields below.

Main domain name for management web interface

Locale settings

Other settings

Outgoing Email Settings (SMTP)

Configure SMTP details for email notifications and invitations. If you configured this during the initial Installer setup, fields will be pre-filled but can be modified as needed.

Optional Settings

LDAP authentication settings

Separate domain name for video conference system requests

Use separate domain name for endpoint HTTP communication (events, firmware, passive provisioning etc). Allows for separate access rules in firewall/load balancers.

Separate domain name for incoming SMTP invites

You have the option to specify a separate domain to use for conference system email addresses. This is used, among other things, to redirect e-mails through external spam filters.

SAML SSO settings

Save configuration

When you have filled in everything needed for your installation, or just want to save your progress, you need to save theese settings. Do so by clicking Configure in the bottom left corner.

Deployment

Select Version and Deploy
After everything is configured it is time to deploy Mividas Rooms. Choose the Mividas Rooms version from the drop-down list, then click Deploy changes . A terminal window will display the installation progress. Once completed, reload the page to verify the correct version.

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Finished
Reload

Update settings post-deployment

To update settings after deployment, select Mividas Rooms from the start screen and click Configure . Adjust settings as needed, save changes, and redeploy by clicking Deploy changes .

Following these steps, you can complete the Mividas Rooms configuration and deployment while retaining the flexibility to update settings as requirements evolve.

Upgrade

Before upgrading

Before upgrading, we always recommend that you:

• Check your platform health and fix any current alerts affecting your installation.
• Check that you have disk space available.
• Take a snapshot of your installation in your hypervisor.

Upgrading

To upgrade, click Details next to Mividas Identify from the start screen. Select the version you wish to upgrade to in the drop-down list , and then click Deploy changes .

Onboarding wizard

When you visit the Mividas Rooms for the first time, you are welcomed by the onboarding wizard.

1. Organization setup

2. Choose password

The Mividas Rooms dashboard provides a summary of the current status of your video systems.

The top of the dashboard provides a summary of the different video conferencing systems that are connected to your Mividas Rooms installation. You can click any of the panels to get more details.

See Mividas Rooms systems overview for more information about your managed systems.

Page widgets

Widgets	Description
	Displays the total number of systems added to Mividas Rooms and how many of those that are currently online. Clicking on this will take you to Mividas Rooms > Systems.
	Displays the total number of systems currently in active calls. When there is an ongoing call, clicking on this will take you to Mividas Rooms > Systems with a filter added to show all systems currently in a call.
	total number of queued actions for your room systems. Go to Systems > Queue / history for a list of all queued actions. See Queue / History for more information.
	Dispalys information about your Rooms installation and any currently active alerts. Clicking ( ) expands the widget and shows information about your active license.
	Non-approved systems: number of non-approved room systems. Go to Systems > Approve new systems to get a list of the systems that need to be accepted before they are managed by ERM. See Approving new systems for more information.
	Displays the total amount of address books. Clicking on this takes you to Mividas Rooms > Address books.
	Displays the total amount of panels and macros. Clicking on this takes you to Mividas Rooms > Panels and macros > Room controls.
	Displays the total amount of scheduled meetings. Clicking on this takes you to Mividas Rooms > Scheduled meetings.
	Displays the address and path that should be configured on the systems so that Mividas Rooms can provision them. Clicking on View Details to open up a window that displays commands for xConfiguration CLI to be copied.
	Displays the total number of alerts by severity and shows the total number of affected systems per each.
	Displays your configured proxy clients. Clicking ( ) expands the widget and shows the number total number of systems connected through it as well as how many of those are online.
	Displays your configured call control clusters, the number of systems in the cluster, and any active alerts. Clicking ( ) expands the widget and shows all the systems within the cluster. Continuing to click the next ( ) on the system will further expand the widget showing more information about uptime, license, active calls and more detailed information about active alerts.
	Displays the number of hours in video calls per day.
	Displays the total number of rooms.
	Displays the total number of seats.
	Displays the total number of available rooms.
	Displays the total number of active rooms.

The Systems section in Mividas Rooms covers everything from adding and managing systems to tracking their status and history. It provides a structured approach to system administration, starting with an overview of connected systems and their details.

The process of adding and approving new systems ensures controlled expansion, while queue history keeps track of past actions. With tools for configuration, monitoring, and task management, this section helps maintain a well-organized and efficient system environment.

From within Mividas Rooms, select Systems via the main navigation in the left sidebar to get an overview of all of the currently available video conferencing systems. From this page you can also add new systems, approve systems that have been entered with a passive url, and view the actions that have already been, or are queued to be, applied to systems.

Filters and search	Description
	Allows you to search for a system.
	Reloads the page with its applied filters.
Grouping	Allows you to show only systems based on groupings: Organization, Type of system, Model, Location, Status, Connection.
Filter	Allows you to filter the systems based on: Firmware, Status, New systems, Webex-registered systems, Pexip.me-registered systems, System with warnings. When you have chosen your filters, click  Apply to update the list.

Page widgets	Description
	Displays the total number of systems and how many of those are online. Clicking this applies a filter to the list below, showing only online systems.
	Displays the total number of systems currently in a call. Clicking this applies a filter to the list below, showing only systems currently in a call.
	Displays the total number of offline systems. Clicking this applies a filter to the list below, making it show only offline systems.
	Displays the total number of offline systems. Clicking this applies a filter to the list below, showing only offline systems.
	Displays the total number of systems with one or more active warnings. Clicking this applies a filter to the list below, showing only systems with active warnings.
	Displays the total number of systems with a communication or login error. Clicking this applies a filter to the list below, showing only systems with a communication or login error.

Systems list

• ( ) – Displays the status of the system.
  • () – The system is online (direct connection).
  • () – The system is online (passive connection).
  • () – The system is online (proxied connection).
  • () – The system is offline (direct connection).
  • () – The system is offline (passive connection).
  • () – The system is offline (proxied connection).
  • ( ) – Unknown status
  • ( ) – The system is in a call.
  • ( ) – the system has an active meeting.
  • ( ) – The system has a connection or authentication error.
• Name – The name of the system and its type.
• URI – The URI of the system.
• IP – The IP of the system.
• Serial number – Allows you to choose what to show in this column.
  • Serial number – The serial number of the system.
  • Model – The model of the system.
  • Group – The group of the system.
  • Firmware – The firmware installed on the system.
  • MAC address – The MAC address of the system.
  • E.164 – The E.164 alias of the system.
  • H323 – The H.323 alias of the system.
  • Location – The location of the system.
  • ID in inventory systems – The ID of the system in the inventory.
• ( ) – Displays if there is an active alert on the system.

Bulk actions

Selecting one, multiple or all meeting rooms will show bulk actions:

Grouping filter

The systems list also includes a grouping feature that allows you to display systems based on specific groups, such as Organization, System Type, Model, Location, Status, and/or Connection. The grouping feature is available in the right sidebar on wider screens or by clicking the group button Grouping on smaller screens.

In Mividas Rooms queue view, an overview of all actions provisioned to systems is provided, with the option to rerun them and view more details for each individual action.

Filters and search	Description
	Allows you to search for a system.
	Reloads the page with its applied filters.
Filter	Allows you to filter the systems based on: Status, Type.

• Action – An ID number is assigned to each action, If an event has multiple tasks, you will see multiple rows with the same Action ID
• ID – Event ID on each action.
• System – Displays the system name.
• Type – Displays what type of action is performed.
• Users – Displays the user responsible for the action.
• Status – Displays the status of the action:
  • ( ) – The action is being performed.
  • ( ) – The action was successful.
  • ( ) – The action failed.
  • ( ) – The action was canceled.
• Created – The date and time of when the action started.

In cases where provisioning details have been manually entered for a system, they will need to be approved in Mividas Rooms through this view. There is also an option to specify IP ranges for systems that should be automatically registered via the settings.

List of systems

• ID – Increasing number of every system
• Name – Displays the name of the system.
• IP – Displays the system’s IP address.
• Created – Displays the date and time of creation

Approve system form

^{1. Not available for Cisco systems using Webex API.}

This topic describes how to add your video conferencing systems to be managed by Mividas Rooms, including how to import endpoint details in bulk from Cisco TMS or Excel, and how to approve new systems.

If Cisco TMS and Mividas Rooms co-exist during a trial process or migration, you should disable the Enforce management settings on systems option in the TMS Services section on Cisco TMS. Otherwise, Cisco TMS may overwrite various settings.

From within Mividas Rooms, select Systems via the main navigation in the left sidebar to get an overview of all of the currently available video conferencing systems.

For more details on how to manage all your video conferencing systems, see Mividas Rooms system overview, and to change a system’s call settings see Modifying a system’s call settings.

Add a single system

^{1. Not available for Cisco systems using Webex API.}

Add multiple systems

Manually

• Product family – Choose the type of system: Cisco System, Cisco system using Webex API, Other (list only).

• Name – The system unit name displayed in Mividas Rooms list of endpoints and in the address book.

  Note: This option will only set the name for the system in Mividas Rooms, to change the name for the system itself you will need to provision the dialing properties.

• IP – Enter the IP address of the system.
• Username – Enter the username for the system.
• Password – If this option is checked, Mividas Rooms will try to add the system with one of the passwords specified under Mividas Rooms > Admin > Settings > Security. To add the password manually instead, uncheck this checkbox.
• Seats – Set the number of seats in the physical meeting room. This value will be used for analytics and will show the efficiency of that particular meeting room.
• MAC – This will be automatically filled in when the system connection is active. You can also specify the MAC address in advance so that the correct system is connected to Mividas Rooms for passive provisioning.

  Note: If a passive connection is used the MAC address will be received first after the system has been approved.

• Serial number – This will be automatically filled in when the system connection is active. You can also specify the serial number in advance so that the correct system is connected to Mividas Rooms for passive provisioning.

  Note: If a passive connection is used the serial number will be received first after the system has been approved.

• Organization inherence – Choose an organization unit for the system. This can be used for filtering and analytics.
• Hostname – Enter the FQDN of the system. The FQDN will take precedence over the IP address.
• Location – Choose a location for the system. This can be used for filtering and analytics.
• SIP – Enter the SIP URI of the system.
• H.323 – Enter the H.323 ID of the system.
• E.164 – Enter the E.164 alias of the system.
• Person’s e-mail address – Connect the system to a user. Will be used to automatically list systems belonging to a user in the scheduling portal (if applicable).
• External mailbox – Specify a calendar e-mail address. Preparation for future update to connect systems to hybrid calendar mailboxes to enable OBTP using e-mail instead of directly contacting the system.
• ID in inventory systems – If an organization uses, for example, inventory numbers, this ID can be added as metadata. This can be useful when a conference system is replaced, requiring an update to a new ID, or when a device is decommissioned, necessitating the removal of an ID.
• Service reference – Add a service contract reference if applicable.
• Service valid until – Manually enter this system’s service contract end date.
• Notes – Enter any notes for the system.

From Excel

Choose an Excel file to import. The file format does not need to match the form precisely; instead, you map each column in the file to the corresponding column.

This section provides a comprehensive view of system performance, health, and configuration. It combines real-time monitoring, status tracking, and remote management tools, ensuring systems run smoothly.

It offers full control over system operations, from overseeing key metrics and configurations to executing commands and managing backups. Task queues and provisioning streamline workflows, keeping everything efficient and responsive. Altogether, these features create a centralized space for maintaining and optimizing system functionality.

Each system has its own dashboard displaying relevant information, sensor values, call control, call history, and much more.

Page actions

Control bars

Quick control bar

Option	Description
	Enter or search for an address to call.
Call	Click to call the entered address.
	Toggle mute. – The microphone is on. – The microphone is off.
	Set the volume on the system.
	Restart the system.

In call control bar

This bar is only displayed when the system is in a call.

In meeting control bar

This bar is only displayed when the system is in a meeting within Mividas.

Widgets and lists

Widgets

Widget	Description
SIP	The SIP address of the system.
E-mail address	The e-mail address of the system.
Device type	The device type and IP address of the system. Clicking the IP address takes you to the system’s Web GUI.
	Displays the last time the system was online and the last time an event was triggered.
	Displays the system’s uptime and the last time it was updated.
	Displays the date and time of the system’s next upcoming meeting and the total number of upcoming meetings.
	Displays the system’s temperature in Celsius and Farenheit.
	Displays the system’s air quality and humidity.
	Displays the system’s Ambient noise and Noise.
	Displays the number of people in the room and its total number of seats.
	Displays the total number of connected peripherals and the total number of video outputs.
	Displays the system’s notifications.

System information

This list displays various information about the system and varies depending on its settings. The following information can be displayed: Name, Organization, Location, Connection, Dial-in protocol, Standard type of scheduling from portal, System has active macros, HTTP/HTTPS mode.

• Type – Displays the severity of the alert:
  • Critical – Indicates a severe failure that requires immediate attention. The system might be unusable or crashing.
  • Error  – Signals that the system might not operate fully, immediate action might be required, but the system can still run.
  • Warning  – Something unexpected happened, or a potential issue was detected. The system is working, but attention is needed.
  • Info  – Normal operational messages that indicate system status or changes. No action required, just for tracking purposes.
  • Debug  – Debug. Debug level will probably never be enabled by the remote systems but the option is left if that would change.
  • Unknown – Mividas Rooms is unable to determine the severity level of the notification.
• Details – Displays the error message.

This list displays technical information about the system: Type, Model, MAC address, Serial, Firmware.

Room usage

This graph displays the number of seats in the room and the number of people in that room.

( ) – Shows the total number of seats in the room.
( ) – Shows the total number of people in the room at the time.

Peripherals

This list displays all peripherals connected to the system. Clicking expands that peripheral with details.

Example: Cisco Room Navigator

• Network address – Displays the Cisco Room Navigator’s IP address.
• Serial number – Displays the Cisco Room Navigator’s serial number.
• Firmware – Displays the Cisco Room Navigator’s current firmware version.
• Status – Displays the current status of the Cisco Room Navigator.

Example: Samsung TV

• Monitor role – Displays the monitor’s role; First, Second.
• Screen size – Displays the monitor’s screen size. E.g. 43.
• Preferred format – Displays the monitor’s preferred format. E.g. 3840x2160@30Hz.
• Serial number – Displays the monitor’s serial number. E.g. 12345678.
• Model – Displays the monitor’s model.
• Manufacturer – Displays the monitor’s manufacturer.

Call history

To retrieve call history, click Retrieve call history .

When you hover one of the calls, two buttons appear.

Upcoming meetings

When you hover the upcoming meeting, a button appears.

The status tab within the system provides a list of all status values for the systems, similar to the one displayed in the systems’ web interface. It is also possible to create reports where selected status values are compared against other systems managed in Mividas Rooms.

Search and report	Description
	Search for settings to view its current value. This page is for viewing settings only and no changes can be made here.
Create report	Create a report by selecting one or more settings, then select your wanted systems to compare those settings. This report can be exported after you have selected the systems for the report.

The configuration tab within the system provides a list of configurations for the systems, similar to the one displayed in the systems’ web interface. Just like in the web interface, various configurations can be provisioned directly to the system or saved as templates for future use.

Search and templates
	Search for settings to view and/or change its current value.
Select everything	Select all settings.
Load template	Load a configuration template.

Edit configuration

Search for the configurations you wish to edit, and select them by checking their checkboxes. When a checkbox is checked, you can edit the value of that configuration. You can add as many configurations as you like.

When you have selected all of your configurations, proceed by clicking Review .

Before you continue, make sure to review your configurations. When you are ready, click Apply .

Create template

Search for the configurations you wish to include in your template and select them by checking their checkboxes. When a checkbox is checked, you can edit the value of that configuration, this will be the default value for that configuration. You can add as many configurations as you like.

When you have selected all of your configurations, proceed by clicking Review .

Before you continue, make sure to review your configurations. When you are ready, click Save template . Choose a name for your template and then click Save template .

Load template

To load a template on a system, click Load template in the top right corner.

Select a template to add to the system by clicking its corresponding checkbox, then click Select template to proceed or Cancel to cancel.

Option	Description
	View all selected configurations.
Review	Proceed to review selected configurations.
Clear	Clear all selected configurations.

Through the command tab, commands are provisioned to the system. You have the option to either execute the command immediately or add it to a queue, allowing multiple commands to run sequentially in the system. It is also possible to save a list of commands as templates for future execution.

Option	Description
	Search fo a command.
Load template	Load a template.

Run a command

• Command – The description of the command.

Run queue

Review

• Command – The description of the command.
• Arguments – The value chosen for the command.

Option	Description
Back	Go back to the previous view.
Apply	Apply and run all commands in the queue.
Save template	Save the all chosen commands and their values as a template.
Clear	Clear all queued commands.
	Switch the list between the Review list and the System list. In the review list, you can see all chosen commands; in the system list, you can see and choose which system(s) are selected to run the commands on.
	Edit chosen command.
	Remove the chosen command.

No commands available

The commands can only be loaded if the system is connected with a direct connection. In other cases, the list of commands needs to be added manually. Mividas Rooms will reuse previously uploaded lists of commands for other systems of the same type. For example, if you have uploaded a list of commands for a Cisco Desk Pro and afterward add another Cisco Desk Pro, it will use the already existing list of commands.

Manually update command specification

1. Download file from system: [System IP]/command.xml. To avoid format changes, use CTRL+S when saving the file.
2. Download file from system: [System IP]/valuespace.xml. To avoid format changes, use CTRL+S when saving the file.
3. Upload command.xml that you saved in the previous step.
4. Upload valuespace.xml that you saved in the previous step.
5. Click Upload to upload.

Variables are a powerful addition to macros, enabling dynamic content that can be set per system in Mividas Rooms. Through the system’s variables tab, you can specify which dynamic variables should have a different value for that specific system. For more information on how macros and variables work, see the Panels and Macros Variable documentation.

Search and namespaces	Description
	Allows you to search for variables.
	Displays your namespaces; click on one to select it.

• ID – Displays the ID of the variable.
• Name – Displays the name of the variable.
• Type – Displays the type of the variable: Text, Choices, Integer, Number, True / False, JSON.
• Default value – Displays the variable’s default value.
• System value – Displays the system’s current value.

Through the backup tab, system settings can be both backed up and restored. Backups can also be downloaded for local storage.

• Name – Displays the name of the backup file.
• Created – Displays the date and time of when the backup was created.
• Checksum – Displays the checksum of the backup file.
• Error – Displays any error if available.

In the system’s queue view, an overview of all actions provisioned to the specific system is provided, with the option to rerun them and view more details for each individual action. Mividas Rooms also has a global queue and history of actions, which can be read more about here: Systems Queue / History.

Filters and search	Description
	Allows you to search in the queue.
	Reloads the page with its applied filters.
Filter	Allows you to filter systems based on: Status, Type.

• Action – ID of the provisioning request. May contain multiple tasks
• ID – ID of this particular task
• Type – Displays the type of action.
• Users – Displays the user who created the action.
• Status – Displays the status of the action:
  • ( ) – The action is being performed.
  • ( ) – The action was successful.
  • ( ) – The action failed.
  • ( ) – The action was canceled.
• Created – Displays the date and time the action was created.

Through the system’s statistics tab, graphs are provided for relevant measurement data, based both on the system’s call history and various sensor values for systems that support this.

Filters
	Choose the start date and time for your data.
	Choose the end date and time for your data.
	Reload the data to apply changed filters.
Filter	1. Include times: Filter by time span(s). E.g. 08-12, 14-17 2. Include days of the week: Filter by day of the week. E.g. 1-5, 7 3: View as a percentage of room capacity: Will recalculate the number of people as a percentage of each rooms max capacity 4. Filter out empty rooms: Not applicable for single system statistics 5. Fill in missing data with 0 values: This will fill any missing timespans with a 0-value to workaround periods of missing data due to sleep mode/shutdown etc. Set your choices by clicking Apply

Results

Widgets

Widget	Description
	Displays the total amount of hours in calls.
	Displays the total number of unique calls.

Graphs

Total hours of system use per day

Number of people in the room per date

Number of people in the room per hour

Number of people in the room per day of the week

Sensors in the room per hours of the day

Sensors in the room per day of the week

Sensors in the room over time

In the system’s provisioning tab, there is an option to provision various features available through Mividas Rooms, including updating configurations, executing commands, changing passwords, setting up address books, macros, and much more.

Update configuration

From a template

• Name – Displays the name of the template.
• Model – Displays which model(s) the template is for.

When you load a template, it takes you to Review. For the changes to be made, you need to scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

From a system

Widgets, filters and search	Description
	Allows you to search for a system by name.
	Reloads the page with its applied filters.
Grouping	Allows you to show only systems based on groupings: Organization, Type of system, Model, Location, Status, Connection.
Filter	Allows you to filter systems based on: Firmware, Status, New systems only, Webex-registered systems only, Only Pexip.me-registered systems, Only systems with warnings.

• – Displays the status of the system.
  • () – The system is online (direct connection).
  • () – The system is online (passive connection).
  • () – The system is online (proxied connection).
  • () – The system is offline (direct connection).
  • () – The system is offline (passive connection).
  • () – The system is offline (proxied connection).
  • ( ) – Unknown status
  • ( ) – The system is in a call.
  • ( ) – the system has an active meeting.
  • ( ) – The system has a connection or authentication error.
• Name – Displays the name and type of system.
• URI – Displays the URI of the system.

Select a system and then click Load settings to load its settings; this will take you to Review. For the changes to be made, you need to scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Edit manually

Option	Description
	Select one of these categories to view all available configurations under it.

• Option – The name of the configuration.
• Value right now – The current value of the configuration.

Check a configuration’s checkbox to edit its value. When you are ready, go to Review to ensure everything is as you want it. For the changes to be made, you need to scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Review

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Run custom command

From a template

• Name – The name of the template
• Model – The model(s) for the template.

When you load a template, it takes you to Review. For the changes to be made, you need to scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Review

• Command – The command.
• Arguments – The arguments int he command.

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Subscribe to live updates

Check this box to enable the subscription to live updates. This will update Mividas Rooms immediately with new data, for example, when a call starts.

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Change password

Check this to update the password of the user on the system. You can either choose to use the default password or enter it manually.

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Change passive room analysis

^{1. Not supported by all systems.}

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Get previous statistics

Fetch any previous calls stored on the system and add it to call statistics. Note: this may take more than a minute for each system to generate the list and respond to the request.

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Set up passive provisioning

Check this box to enable passive provisioning. The system contacts Mividas Rooms periodically to see if any settings should be changed. Allows to control systems that are behind a firewall or in case of proxy errors.

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Use address book

Select an address book from Mividas Rooms to be used on the system.

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Use branding

Select a branding profile from Mividas Rooms to be used on the system.

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Upgrade firmware

Select a firmware from Mividas Rooms to upgrade or downgrade the system.

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Install CA certificates

Check this box to install CA certificates from Mividas Rooms on to the system.

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Apply macros/panels

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

Call settings

Scroll to the bottom right of the page and click Apply to apply your changes directly, or click Schedule to schedule the change.

This section provides visibility into system performance and health. It offers an overview of monitored systems, allowing users to track individual system status and metrics in detail. With these tools, administrators can stay proactive, addressing potential issues before they impact performance.

Widgets, filters and search	Description
	Displays the total amount of ( )Critical alerts and the total amount of affected systems.
	Displays the total amount of ( )Error alerts and the total amount of affected systems.
	Displays the total amount of ( )Warning alerts and the total amount of affected systems.
	Displays the total amount of ( )Info alerts and the total amount of affected systems.
	Displays the total amount of ( )Bug alerts and the total amount of affected systems.
	Displays the total amount of ( )Unknown alerts and the total amount of affected systems.
	Allows you to search for a system by name or error message.
	Reloads the page with its applied filters.
Grouping	Allows you to show only systems based on groupings: Organization, Type of system, Model, Location, Status, Connection.
Filter	Allows you to filter the systems based on: Severity, Include acknowledged notifications, Firmware, Status, New systems only, Webex registered systems only, Only Pexip.me-registered systems, Only systems with warning.

• Type – Displays the severity of the alert:
  • Critical – Indicates a severe failure that requires immediate attention. The system might be unusable or crashing.
  • Error  – Signals that the system might not operate fully, immediate action might be required, but the system can still run.
  • Warning  – Something unexpected happened, or a potential issue was detected. The system is working, but attention is needed.
  • Info – Normal operational messages that indicate system status or changes. No action required, just for tracking purposes.
  • Debug  – For debugging purposes, some notifications may be generated by Mividas Rooms. Currently, there are no active debug notifications.
  • Unknown – Mividas Rooms is unable to determine the severity level of the notification.
• Details – Displays the error message.
• Systems – Displays the total number of system having this problem: 2

• System – Displays the name of the system and its type.
• URI – Displays the URI of the system.

Widgets, filters and search	Description
	Displays the total amount of affected systems.
	Displays the total amount of active alerts.
	Displays the total amount of acknowledged notifications.
	Allows you to search for a system by error message.
	Reloads the page with its applied filters.
Grouping	Allows you to show only systems based on groupings: Organization, Type of system, Model, Location, Status, Connection.
Filter	Allows you to filter the systems based on: Severity, Show for all, Firmware, Status, New systems only, Webex registered systems only, Only Pexip.me-registered systems, Only systems with warning.

• System – Displays the name and model of the system.
• ( ) – Displays the total number of Critical alerts per system.
• ( ) – Displays the total number of Error alerts per system.
• ( ) – Displays the total number of Warning alerts per system.
• ( ) – Displays the total number of Info alerts per system.
• ( ) – Displays the total number of Debug alerts per system.
• ( ) – Displays the total number of Unknown alerts per system.
• Acknowledged – Displays the total number of Acknowledged alerts per system.

• Type – Displays the type of alert.
• Details – Displays details about the alert.
• First seen – Date and time of when the alert was first triggered.
• Latest – Date and time of when the alert was triggered most recently.

Widgets, filters and search	Description
	Displays the total amount of affected systems.
	Displays the total amount of active alerts.
	Displays the total amount of acknowledged notifications.
	Allows you to search for a system by system name or error message.
	Reloads the page with its applied filters.
Grouping	Allows you to show only systems based on groupings: Organization, Type of system, Model, Location, Status, Connection.
Filter	Allows you to filter the systems based on: Severity, Firmware, Status, New systems only, Webex registered systems only, Only Pexip.me-registered systems, Only systems with warning.

• Type – Displays the severity of the alert:
  • Critical  – Indicates a severe failure that requires immediate attention. The system might be unusable or crashing.
  • Error  – Signals that the system might not operate fully, immediate action might be required, but the system can still run.
  • Warning  – Something unexpected happened, or a potential issue was detected. The system is working, but attention is needed.
  • Info  – Normal operational messages that indicate system status or changes. No action required, just for tracking purposes.
  • Debug  – For debugging purposes, some notifications may be generated by Mividas Rooms. Currently, there are no active debug notifications.
  • Unknown – Mividas Rooms is unable to determine the severity level of the notification.
• Details – Displays details of the error message.
• Applies to all – Enable this to apply the ignoring to all systems.
• Systems – Displays the total number of systems the ignore is applied to. Displays if it applies to all systems.
• Created – Displays the date and time for when the

• System – Displays the name and type of system.
• Created – Displays the date and time when the alert was created.

Widgets, filters and search	Description
	Displays the total number of address books.
	Displays the total number of external address books.
	Allows you to search for an address book.
	Reloads the page with its applied filters.
Filter	Allows you to filter the address books based on: All, Manual, External

• Name – Displays the name of the address book.
• Type – Displays the typ of the address book, External or Manual.

To add an address book, click on Add in the top right corner.

Add a manual address book

• Name – Enter the name of your address book.

Click ADD to add it or CLOSE to cancel.

Add a external address book

• Name – Enter the name of your address book.
• External Address Book – Check this to make it a external address book.
• Search URL (TMS SOAP) – Enter the URL to the address book.
• External Editing URL – Enter the URL to where you can edit the address book.

Click ADD to add it or CLOSE to cancel.

The Address Books section in Mividas Rooms focuses on efficiently managing contact directories. It covers both manual and synchronized entries, allowing users to add, edit, and organize contacts as needed. Manual groups provide a way to structure entries, while synchronized sources ensure seamless integration with external directories. Whether maintaining individual contacts or syncing with larger databases, this section streamlines address book management for better accessibility and organization.

Widgets, filters and search	Description
	Displays the total number of entries in the address book and how many of those are external entries.
	Displays the total number of groups in the address book and how many of those are external groups.
	Displays the total amount of synchronized sources in the address book.
	Allows you to search for an entry in the address book.
Filter by group	Allows you to filter the systems based on which group they are in.

• Title – Displays the name of the entry.
• Group – Displays which group the entry is in.
• External – If the entry is external, it displays a ( ).
• SIP – Displays the entry’s SIP URI.
• ( ) – Allows you to choose what information to show in the column:
  • H323 – Displays the H323 ID of the entry.
  • E.164 – Displays the E.164 alias of the entry.
  • Phone number – Displays the phone number of the entry.
  • E-mail address – Dispalys the e-mail address of the entry.

Widgets, filters and search	Description
	Displays the total amount of manual entries in the address book.
	Displays the total amount of manual groups in the address book.
	Allows you to search for a manual entry in the address book.
Filter by group	Allows you to filter the systems based on which group they are in.
Edit groups	Takes you to Mividas Rooms > Address Books > Manual Groups.

Add an entry

Click ADD to add it or Cancel to cancel.

Add multiple entries

Manually

• Name – Enter a name for the entry.
• Description – Enter a description for the entry.
• SIP – Enter the SIP URI of the entry.
• H.323 – Enter the H.323 ID of the entry.
• E.164 – Enter the E.164 alias of the entry.
• Phone number – Enter a phone number for the entry, usually someone responsible for the entry.
• Group – Choose a group that the entry belongs to.
• E-mail – Enter an e-mail address for the entry, usually someone responsible for the entry.

From Excel

Choose an Excel file to import. The file format does not need to match the form precisely; instead, you map each column in the file to the corresponding column.

Search	Description
	Allows you to search for a group.

• Description – Displays the description of the source.
• Subgroup – Displays the subgroup of the source.
• Last synchronized – Displays the date and time of when the last synchronization occured.
• Type of source – Displays the type of source.

To add a synchronized source, click the ADD in the top right corner.

Add external source

Option	Description
Description	Add a description of the source.
Add to subgroup	Choose or create a subgroup for the source to be added to.
	Select the type of external group: 1. Managed video conferencing systems – Synchronize with video conferencing systems managed by this Mividas Rooms installation. 2. TMS – Synchronize with a Cisco TMS server. 3. Copy manual entries from address book – Copy entries from another address book in this Mividas Rooms installation. 4. CMS users – Synchronize users from an added CMS cluster. 5. CMS VMR – Synchronise VMR’s from an added CMS cluster. 6. VCS – Synchronize entries from a VCS/Expressway cluster.

Managed video conferencing systems

TMS

Copy manual entries from address book

CMS users

CMS VMR

VCS

Click ADD to add it or Cancel to cancel.

Widgets, filters and search	Description
	Displays the total number of uploaded firmware.
	Displays the total number of firmware that is available for all tenants.
	Displays the total number of products the uploaded firmware covers.
	Allows you to search for a specific firmware.
	Reloads the page with its applied filters.
Filter	Allows you to filter the firmware based on available products.

• Version – Displays the version of the firmware.
• Global ¹ – If this shows a it means that the software is available for all tenants.
• Filename – Displays the filename of the firmware.
• Product – Displays what product the firmware belongs to.
• Uploaded – Displays the date and time of when the firmware was uploaded.

^{1. Only available in multi-tenant installations.}

To upload firmware, click the ADD in the top right corner.

^{1. Only available for installations with multi-tenants.}

Click UPLOAD to upload the firmware or Cancel to cancel.

Filters and exports
	Search for a scheduled meeting by title.
	Set the From time for the filter.
	Set the To time for the filter.
Filter	1. Meeting room – Filter by the meeting’s name. Since Mividas scheduling supports recurring meetings, the same meeting name may appear multiple times in the list. This also applies when booking static meeting rooms, where the room name remains consistent over time. 2. Find created by – Filter meetings created by a specific user. 3. Organization unit – Display meetings belonging to a specific organizational unit. 4. Select system – Display meetings where one or more room systems are booked. 5. Active only – Check to only search for active meetings. 6. View all customers – Available only to super admins in a multi-tenant environment, allowing cross-tenant viewing of scheduled meetings. Apply your chosen filter by clicking APPLY

• Title – Displays a meeting icon; ( ) is a one-time meeting and ( ) is a recurring meeting. It also shows the name of the meeting and who booked it. Clicking on the meeting name takes you to the scheduled meeting details page.
• Systems – Displays any systems added to the meeting.
• Status: Displays the following statuses for the meetings:
  • Completed The meeting has been held.
  • Deprovisioned The meeting has been deprovisioned.
  • Cancelled The meeting has been cancelled.
  • Upcoming The meeting is scheduled and upcoming.
  • Ongoing The meeting has started.
• In call: Indicates if the meeting has active participants.
  • ( ) No participant is active.
  • ( ) At least one participant is active.
• Start time – The date and time of the meeting start.
• End time – The date and time of the meeting end.
• Type – Displays the type of meeting.

This feature is primarily intended for testing or troubleshooting, as these meetings cannot be edited. To add a scheduled meeting here, click the ADD in the top right corner.

For booking meetings to support users and organizations, it is recommended to use the ‘Schedule on-behalf’ function available in the Mividas Portal. This feature allows support staff to book meetings on behalf of another user.

Click Schedule to schedule the meeting or Cancel to cancel.

The Panels and Macros section in Mividas Rooms focuses on customization and automation, enabling users to create tailored room controls and interactive panels. It provides tools for managing room control settings, organizing macros into collections, and tracking changes through a queue system. Variables offer additional flexibility, allowing dynamic adjustments to settings and behaviors. By combining these elements, administrators can enhance usability, streamline workflows, and optimize meeting room functionality.

Widgets, filters and search	Description
	Displays the total number of systems with room controls added.
	Displays the total number of systems with collections added.
	Allows you to search for a system by name.
	Reloads the page with its applied filters.
Grouping	Allows you to show only systems based on groupings: Organization, Type of system, Model, Location, Status, Connection.
Filter	Allows you to filter systems based on: Room controls, Collections, Hide system with room controls, Hide system without room controls, Firmware, Status, New systems only, Webex-registered systems only, Only Pexip.me-registered systems, Only systems with warnings.

• Name – Displays the name of the system and its type.
• Room controls and collections – Displays which room controls and/or collections have been added to the system.

Widgets and search	Description
	Displays the total number of room controls added.
	Displays the total number of files added.
	Displays the total number of panels and macros.
	Displays the total number of collections.
	Allows you to search for a room control.
	Allows you to reload the results.

• Name – Displays the name and description of the room control.
• Type – Displays the type of room control, Macro and/or Panel .
• Files – Displays the total number of files within this room control.
• Variables – Displays the total number of variables within this room control.

Create collection

To create a collection, select 2 or more room controls, then click create collection in the bottom right corner.

To upload new room controls, click on ADD in the top right corner.

Widgets and search	Description
	Allows you to search for a collection.
	Allows you to reload the results.

• Name – Displays the name of the collection.
• Controls – Displays the total number of controls in the collection.
• Files – Displays the total number of files in the collection.

Filters and search	Description
	Allows you to search in the queue.
	Reloads the page with its applied filters.
Filter	Allows you to filter systems based on: Status, Type.

• Action – ID of the parent action – e.g. provisioning request. May contain multiple tasks
• ID – ID of this particular task
• System – Displays the name of the system.
• Type – Displays the type of action.
• Users – Displays the user who created the action.
• Status – Displays the status of the action:
  • ( ) – The action is being performed.
  • ( ) – The action was successful.
  • ( ) – The action failed.
  • ( ) – The action was canceled.
• Created – Displays the date and time the action was created.

Search and namespaces	Description
	Allows you to search for variables.
	Displays your namespaces; click on one to select it.

• ID – Displays the ID of the variable.
• Name – Displays the name of the variable.
• Type – Displays the type of the variable: Text, Choices, Integer, Number, True / False, JSON.
• Default value – Displays the variable’s default value.

To add a new namespace and variable, click on Add in the top right corner. To add a variable in to a namespace, click Add variable in the namespace list.

Add variable

Text

Choises

Integer

Number

True / False

JSON

A

Click Save to create your variable or Cancel to cancel.

The Sensors section in Mividas Rooms provides detailed metrics on room conditions and occupancy. It includes people counting to track attendance, temperature and humidity monitoring for climate control, and air quality measurements to ensure a comfortable environment. Historical data allows for trend analysis, helping organizations optimize space utilization, improve resource management, and maintain ideal meeting conditions.

Widget, filters and search	Description
	Displays the total number of persons in rooms and the total number of available seats.
	Displays the average temperature of all rooms with this capability. The temperature sensor has a working range of 0C and 35C (32F to 95F).
	Displays the average air quality of all rooms with this capability. The VOC (Volatile Organic Compound) sensor measures indoor air quality based on the presence and amount of gases emitted by, for example, sprays, solvents, smoke, or cosmetics. VOCs are also present in human breath, causing sensors to react to saturated air. The presence of volatile organic compounds can alter productivity and/or health. In most cases, good ventilation can get rid of VOCs. The VOC value represents a general index based on the total sum of these gases, as defined by the Umweltbundesamt Agency (UBA). A period of 72 hours is recommended for the sensor to stabilize in a new location, or after being turned off for an extended period of time.
	Displays the average humidity of all rooms with this capability. The humidity sensor reports relative humidity with an operating range between 20% and 90%. The sensor’s accuracy is +/i 10%.
	Displays the average ambient noise of all rooms with this capability. The ambient noise level is based on the noise estimate in the stationary noise reduction algorithm that is part of the unit’s acoustic echo canceller.
	Displays the average noise of all rooms with this capability. Displays the current noise level in the room. Note that the noise level is only reported when the ambient noise estimation sensor is turned on.
	Allows you to search for a system.
	Reloads the page with its applied filters.
Grouping	Allows you to show only systems based on groupings: Organization, Type of system, Model, Location, Status, Connection.
Filter	Allows you to filter the systems based on: Firmware, Status, New systems only, Webex-registered systems only, Pexip.me-registered systems, Only system with warnings.

• Name – Displays the name of the system and its type.
• People – Displays the number of people in the room and the room’s capacity.
• Temperature – Displays the current temperature in the room.
• Air quality – Displays the current air quality in the room.
• Humidity – Displays the current humidity in the room.
• Ambient noise – Displays the current ambient noise in the room.
• Noise – Displays the current noise in the room.

Widget, filters and search	Description
	Displays the total number of rooms and the total amount of seats.
	Displays the total number of rooms that are free.
	Displays the total number of rooms that are in a meeting.
	Displays the total number of offline rooms.
	Displays the total number of rooms with systems that have problems retrieving people count data.
	Allows you to search for a system.
	Reloads the page with its applied filters.
Grouping	Allows you to show only systems based on groupings: Organization, Type of system, Model, Location, Status, Connection.
Filter	Allows you to filter the systems based on: Firmware, Status, New systems only, Webex-registered systems only, Only Pexip.me-registered systems, Only system with warnings.

• – Changes depending on the status of the room:
  • – The room is free.
  • – The system in the room is offline.
  • – The system in the room has an error.
  • – The system is in a call, but no people are in the room.
  • – The system is a call, and there are people in the room.
  • – There are people in the room, but the system is not in a call.
• Name – Displays the name of the room and the system type.
• Status – Displays the current status of the room:
  • Free – The room is free.
  • Offline – The system in the room is offline.
  • Error – The system in the room has an error.
  • Ghost meeting – The system is in a call, but no people are in the room.
  • Meeting – The system is a call, and there are people in the room.
  • Occupied – There are people in the room, but the system is not in a call.
• People count – Displays the total number of people in the room and the number of seats.

Filters and export
	Choose the start date and time for your data.
	Choose the end date and time for your data.
	Reload the data to apply the changed filters.
Filter	Filters your data based on: Select system, Organization unit, Include times, Include days of the week, View as a percentage of room capacity, Filter out empty rooms, Fill in missing data with 0 values. Set your choices by clicking Apply
Generate now	Generate data based on your choices.

Overview results
	Shows the total number of people in rooms during the last hour. Downloads the diagram as a picture. Expands the diagram to fill the browser window, Toggles if Legends should be displayed.
	Shows the total number of people in rooms per date. Downloads the diagram as a picture. Expands the diagram to fill the browser window, Toggles if Legends should be displayed.
	Shows the total number of people in rooms per time of day. Downloads the diagram as a picture. Expands the diagram to fill the browser window, Toggles if Legends should be displayed.
	Shows the total number of people in rooms per day of the week. Downloads the diagram as a picture. Expands the diagram to fill the browser window, Toggles if Legends should be displayed.

Filters
	Choose the start date and time for your data.
	Choose the end date and time for your data.
	Reload the data to apply changed filters.
	By checking this box, you enable Debug mode. In this mode, your results will be shown as calls and participants, allowing you to check technical details on specific calls.
Filter	1. Meeting room: A search box to find specific meeting room(s). 2. Protocol: Choice to show only a specific protocol. 3: Participants: Choice to show only a specific participant. 4. Organization unit: Choice to display meeting rooms based on their organizational unit affiliation. 5. Debug info: By checking this box, you enable Debug mode. In this mode, your results will be shown as calls and participants, allowing you to check data on specific calls. 6. Gateway calls only: Choose only to show Gateway calls. Set your choices by clicking Apply
Generate now	Generate data based on your choices.

Overview

Page widgets and export
	Shows the total amount of hours in video meetings.
	Shows the total number of hours spent in video meetings.
Excel	Exports and downloads the results as an Excel file.
Debug data	Exports and downloads the results debug data as an Excel file.

Graph

Total hours of calls per day

Participants

List

• System – Displays the name of the system.
• URI – Displays the URI of the system.
• Hours – Displays the total amount of hours the system has been in calls.
• Calls – Displays the total number of calls made with the system.

Group

List

• Group – Displays the name of the group.
• Hours – Displays the total amount of hours the group has been in calls.
• Calls – Displays the total number of calls made from this group.

The Admin section in Mividas Rooms provides the essential tools for configuring and managing the platform. It covers system-wide settings, organizational structure, and branding customization, ensuring a tailored end-user experience. Integration options, such as Webex and calendar services, allow seamless connectivity with external tools.

Customer management and backend administration further streamline control, giving administrators full oversight of users, services, and system behavior. This section serves as the foundation for maintaining a well-organized and efficiently managed environment.

General

Click Save to save your settings, or Save and proceed to system defaults to proceed to the next tab.

System defaults

Click Save to save your settings, or Save and proceed to security to proceed to the next tab.

Security

Click Save to save your settings, or Save and proceed to scheduled meetings to proceed to the next tab.

Scheduled meetings

Click Save to save your settings, or Save and proceed to sensors to proceed to the next tab.

Sensor

Click Save to save your settings, or Save and go to General to save and go back to the beginning.

Option	Description
	Search for an organization unit.
	Reload the data to apply any changed filters.
	Displays the current organization tree. Checking one of the checkboxes allows you to delete all selected.
ADD	Adds a post as a child to that parent.
ADD	Edit the post.
REMOVE	Remove the post.

Add profile

To add a branding profile, click on Add in the top right corner.

Choose a name for your profile, click Add to continue or Close to cancel.

Click Add to finish adding your profile, or Close to cancel.

background and active – The brand image will be displayed as a background on both the main screen and on the touch panel when the system is in the awake state. The recommended image size is 3840×2160 pixels. Note! This will disable OBTP and meeting info.

Logo – This dark brand logo will be displayed on a light background in the bottom right corner on both the main screen and the touch panel. For best results, the logo should be an all black version, without padding, in png format with a transparent background. The recommended size is 272×272 pixels.

The brand image will be displayed as a background on both the main screen and on the touch panel when the video system is in the halfwake state. The recommended image size is 3840×2160 in png or jpeg format.

Thias light brand logo will be displayed on a dark background in the bottom right corner on both the main screen and the touch panel. For best results, the logo should be an all white version without padding, in png format, with transparent background. The recommended size 272×272 pixel.

Virtual background camera. The background image for the virtual camera in a webrtc meeting.
Recommendation: 1920x1080px. PNG or JPEG.

A logo that can be displayed in scheduler mode. The recommended size is 272×272 pixels.

A background image ( wallpaper) that can be displayed in scheduler mode. The recommended image size is 3840×2160 pixels in png or jpeg format.

Proxy client list

• ( ) – Displays the status of the proxy client.
  • ( ) – New proxy client that must be approved before connecting to Mividas Rooms.
  • ( ) – The proxy client is online.
  • ( ) – The proxy client is offline.
• Name – The name of the proxy client. Click on the name to edit the proxy client.
• IP – The IP of the proxy client.
• Last connection – Shows the time when Mividas Rooms last had contact with the proxy.
• Last checked – Shows the time when Mividas Rooms last checked for proxy connection.
• ( ) – Approve system to connect to Mividas Rooms. Note that for multi-tenants, the proxy client will be added for the customer you are currently managing.
• ( ) – Delete the proxy client.

Edit proxy client

Status changes

The sidebar shows the latest status change for all proxy clients. Each entry shows the date, time, name, IP number, and status. Click on the name to edit the proxy client.

• Online – The proxy handshake was successful and the tunnel is validated as working.
• Connect – A non-approved proxy made contact with Mividas Rooms.
• Connect – The proxy contacted Mividas Rooms and started the handshake, but the tunnel could not be opened (most commonly due to firewall problems).
• Offline – The proxy went offline.

• – Displays the status of the integration:
  • – The integration is active.
  • – The Integration is not active, last sync error.
• ID: 1 – Dispalys the ID of the integration.
• Automatic sync – Displays if the integration is automatically synchronized.
• Last sync: 2025-01-31 13:26:37 – Displays the date and time of the last synchronization.
• Customer: Docs – Displays the cuesomter fo this integration.

• – Displays the status of the system.
  • ( ) – The system is online (direct connection).
  • ( ) – The system is offline (direct connection).
  • ( ) – Unknown status
  • ( ) – The system is in a call.
  • ( ) – the system has an active meeting.
  • ( ) – The system has a connection or authentication error.
• Name – Displays the type and name of the system.
• URI – Displays the URI of the system.
• Serial number – Displays the serial number of the system.

To add a new Webex integration, click Add in the top right corner.

The integration application is linked to your Webex account. It will stop working if it is disabled or if you change your password while the service application is used independently from your user. We strongly advise you to use the service application integration. Read more.

Add an Integration application

1. Log in to developer.webex.com. You must use an admin account.
2. Go to My Webex Apps -> Create a New App.
3. Select Create an Integration. [Link]
4. Create a new integration, and enter the value from the field visible in Mividas Rooms as the Redirect URI.
   
5. Select the following Scopes:
   • identity:placeonetimepassword_create
   • spark-admin:devices_read
   • spark-admin:devices_write
   • spark-admin:people_read
   • spark-admin:workspaces_write
   • spark:xapi_commands
   • spark:xapi_statuses
6. Copy Client ID and Client Secret and paste them into their corresponding fields in Mividas Rooms.

Click Proceed to proceed or click Cancel to cancel.

Add an Service application

1. Log in to developer.webex.com. You must use an admin account.
2. Go to My Webex Apps -> Create a New App.
3. Select Create a Service App. [Link]
4. Select the following Scopes:
   • identity:placeonetimepassword_create
   • spark-admin:devices_read
   • spark-admin:devices_write
   • spark-admin:people_read
   • spark-admin:workspaces_write
   • spark:xapi_commands
   • spark:xapi_statuses
5. Copy Client ID and Client Secret and paste them into their corresponding fields in Mividas Rooms.
6. Sign in to Webex Admin, and go to Apps > Service Apps to authorize your App. [Link]
7. Find your Webex integration here: [Link]
8. Select your organization, paste in Secret from the previous steps to generate Access Token and Refresh Token. Add them to the form below.

Click Proceed to proceed or click Cancel to cancel.

Search and filters	Description
	Search for services.
	Reload the list with applied filters.
Filter	Filter by Customer.

• Title – Displays the calendar service title.
• Type – Displays the calendar service type.
• Last sync – Displays the date and time of the last synchronization.
• Customer – Displays the customer of the calendar service.

^{1. Only available for Graph.}

To add a new Calendar service, click Add in the top right corner.

Add Exchange Web Services

Basic Auth

Click Proceed to save and process, or Cancel to cancel.

OAuth

1. Log in to Office 365 > Admin. Go to Azure Active Directory
2. Select App registrations. [Link]
3. Create a new app registration. Leave the single tenant check box, and enter the address from Mividas Rooms as Redirect URI (type Web).
4. Fill in the Application (Client) ID and Directory (Tenant) ID below.
5. Go to the Certificates and Secrets menu and choose create new. Select ‘never’ as expiry. Copy the key and paste it below, you will not be able to show it again.

Click Proceed to save and process, or Cancel to cancel.

Add MS Graph connection

1. Log in to Office 365 > Admin. Go to Azure Active Directory.
2. Select App registrations. [Link]
3. Create a new app registration. Leave the single tenant check box, and enter the address from Mividas Rooms as Redirect URI (type Web).
4. Fill in the Application (Client) ID and Directory (Tenant) ID below.
5. Go to the Certificates and Secrets menu and choose create new. Select ‘never’ as expiry. Copy the key and paste it below, you will not be able to show it again.

Click Proceed to save and process, or Cancel to cancel.

For service providers and larger organizations, there would be too much data to have a clear overview in one single installation of the Mividas product suite. That is why we have developed the Mividas product suite with multi-tenant support for better handling.

Option	Description
	Search for a customer.
	Reload the data to apply any changed filters.
CLUSTER	Choose one or more clusters to filter by. Click APPLY to save, or CLOSE to cancel.
FILTER	1. All types – Filter by all types. 2. Pexip – Filter by Pexip only. 3. Cisco Meeting Server – Filter by CMS only. Click APPLY to save, or CLOSE to cancel.

• Name – The name of the customer/tenant. Clicking its name takes you to the Mividas Core dashboard of that customer/tenant.
• Cluster – Shows which cluster they are using. If applicable, the customer’s tenant ID is in the CMS.
• Endpoints – Shows the total amount of endpoints that are registered. Clicking its number will take you to Mividas Rooms > Systems for that customer/tenant.
• Proxy clients – Shows the total number of proxy clients in use. Clicking its number will take you to Mividas Rooms > Admin > Proxy clients for that customer/tenant.
• Address books – Shows the total number of address books in use. Clicking its number will take you to Mividas Rooms > Address books for that customer/tenant.
• Meetings – Shows the total number of meetings they have had. Clicking its number will take you to Mividas Core > Scheduled meetings for that customer/tenant.
• Matching rules – Shows the total number of matching rules. Clicking its number will take you to Mividas Core > Admin > Backend admin > Provider > Customer > [Customer-name].
• Admin users – Shows the total number of admin users. Clicking its number will take you to Mividas Core > Admin > Backend admin > Authentication and authorization > Users with filters applied to show only admin users for that customer/tenant.

Add customer

When clicking ADD , you will first have to choose which cluster to attach that customer to.

Cisco Meeting Server

Below the form and the Add-button, you will find available options from your chosen CMS to use when you create the customer. You will find available Tenants, Call brandings, IVR brandings, System profiles and LDAP sources. Clicking on API will take you to that place in the API client.

Pexip Infinity

Customer info

Customer key

Cluster settings

Number matching rules

Customer policies

Click SAVE to save.

Expressway/VCS

Customer info

Customer keys

Cluster settings

Number matching rules

Customer policies

Click SAVE to save.

This section is accessible only to super users.

This section allows you to adjust various settings and enforce certain features based on the company’s policy. It provides an overview of all your current settings. Below is a short description of each part. For more information regarding settings under backend admin, please contact us at [email protected].

• Address – Created address books per customer. You can create, edit, and export these address books.
• API key – API keys for connections between Mividas Meeting Portal and Mividas Core, plus connections where you need Oauth like WebAPI or O365 Calendar.
• Authentication and authorization – You can create, edit, and delete users. Groups are not in use at the moment.
• Axes – A framework for tracking and limiting login attempts to enhance security by protecting against brute-force attacks. Often used to enforce restrictions like rate limits or account lockouts.
• Calendar invite – Calendar connection per customer and endpoints. Here, you can connect specific email addresses to a system.
• Customer – View, remove, edit, and add number matching rules, matching call patterns with customers.
• Endpoint – View, remove, edit, and add endpoints.
• Endpoint network – View, remove, edit, and add endpoints networks.
• Endpoint provision – View, remove, edit, and add endpoint templates for provisioning.
• Exchange – View, remove, edit, and add EWS connections.
• Ext sync – View, remove, edit, and add external LDAP synchronisation.
• Housekeeper – Edit the values for automatic cleaning of data, e.g., logs or call detail records.
• Monitoring – View, remove, edit, and add alert rules.
• MSGraph – View, remove, edit, and add MS Graph API connections.
• Numberseries – View, remove, edit, and add number ranges for tenants.
• Policy – View, remove, edit, and add policies for clusters and customers. Set limits for usage and other external policies.
• Policy auth – See history of MFA-authentications for protected meetings, and – for Pexip Infinity with configured external policy – setup pre-authenticated participants
• Policy script – Add scripts for incoming Pexip Infinity external policy scripts
• Provider – View, remove, edit, and add meeting platforms, clusters, customers and more.
• Statistics – Manage call statistics data storage containers (Server), and setup automatic domain rewrites e.g. for default SIP-domains in incoming call statistics participants
• Tracelog – View, remove, edit, and add trace logs.
• UI message – View, remove, edit, and add messages for UI and invitations.
• Webex API – View, remove, edit, and add authorizations for Webex API.