For service providers and larger organizations, there would be too much data to have a clear overview in one single installation of the Mividas product suite. That is why we have developed the Mividas product suite with multi-tenant support for better handling.
1. Page refresh (
) allows you to manually refresh the monitoring view 2. Access relevant documentation (
)
Option
Description
Search for a customer.
Reload the data to apply any changed filters.
CLUSTER
Choose one or more clusters to filter by.
Click
APPLY
to save, or
CLOSE
to cancel.
FILTER
1. All types – Filter by all types. 2. Pexip – Filter by Pexip only. 3. Cisco Meeting Server – Filter by CMS only.
Click
APPLY
to save, or
CLOSE
to cancel.
Name – The name of the customer/tenant. Clicking its name takes you to the Mividas Core dashboard of that customer/tenant.
Cluster – Shows which cluster they are using. If applicable, the customer’s tenant ID is in the CMS.
Endpoints – Shows the total amount of endpoints that are registered. Clicking its number will take you to Mividas Rooms > Systems for that customer/tenant.
Proxy clients – Shows the total number of proxy clients in use. Clicking its number will take you to Mividas Rooms > Admin > Proxy clients for that customer/tenant.
Address books – Shows the total number of address books in use. Clicking its number will take you to Mividas Rooms > Address books for that customer/tenant.
Meetings – Shows the total number of meetings they have had. Clicking its number will take you to Mividas Core > Scheduled meetings for that customer/tenant.
Matching rules – Shows the total number of matching rules. Clicking its number will take you to Mividas Core > Admin > Backend admin > Provider > Customer > [Customer-name].
Admin users – Shows the total number of admin users. Clicking its number will take you to Mividas Core > Admin > Backend admin > Authentication and authorization > Users with filters applied to show only admin users for that customer/tenant.
Option
Description
EDIT
Takes you to Mividas Core > Admin > Backend admin > Provider > Customer > [Customer-name] where you can edit the customer.
Add customer
When clicking
ADD
, you will first have to choose which cluster to attach that customer to.
Cisco Meeting Server
Option
Description
Name
Enter the customer/tenant name.
Callbranding URL
Enter a callbranding URL.
Invite text URL
Enter an IVR branding URL.
IVR branding URL
Enter a IVR branding URL.
Create Core customer
Choose if it should create the customer in Mividas Core.
Customer API keys
Enter Customer API key.
Create LDAP Source
Choose if it should create a LDAP source.
LDAP server
Choose a LDAP server.
LDAP mapping
Choose a LDAP mapping.
LDAP base dn
Specify where in the tree the initial search for results should begin. Eaxmple: dc=example,dc=com
LDAP filter
Here you choose how users are filtered out and displayed. Example: (&(objectClass=person)(cn=*)(!(ou=ou=Demo)))
Enable Streaming
Choose to enable streaming.
Enable Recording
Choose to enable recording.
Click
Add
to add the customer.
Below the form and the Add-button, you will find available options from your chosen CMS to use when you create the customer. You will find available Tenants, Call brandings, IVR brandings, System profiles and LDAP sources. Clicking on
API
will take you to that place in the API client.
Option
Description
Manage name conflict with existing customers
Manage what happens when there is a conflict with existing customers. Click to choose: Skip import, Add suffix, Create duplicate, Link tenant ID to existing customer without changing settings.
Sync existing tenants
Synchronize existing tenants.
Pexip Infinity
Customer info
Option
Description
Title
Enter the name fo the Customer/tenant.
Video Provider
Select which provider the customer should be under. Usually filled in by the choice you made before you got here.
Add x seconds before a meeting
Adds the amount of seconds you choose to the start time of the meeting. E.g. if you have entered 360 and you book a meeting to start at 14:00, it will start at 13:55.
Add x seconds after a meeting
Adds the amount of seconds you choose to the end time of the meeting. E.g. if you have entered 360 and you book a meeting to end at 15:00, it will end at 15:05.
CMS tenant ID
Enter the CMS tenant ID, must be available within the CMS.
Pexip tenant ID
Automatically generated if this customer is not set as the default customer for the cluster.
Possible SEEVIA API Key
Deprecated
Enable access to Core
Choose if the customer should have access to Mividas Core.
Enable access to Rooms
Choose if the customer should have access to Mividas Rooms.
Logo URL
Enter a URL to a customer logo. Is used for invitations.
Customer key
Option
Description
Add another Customer key
Adds a row to add a shared key.
Shared key
Enter the customer shared key.
Active
Activate or disable the shared key.
Delete
Delete the shared key.
Cluster settings
Option
Description
Cluster
Choose which cluster to add settings to.
Default SIP domain
Enter the primary SIP domain that will be used in the video cluster. E.g. video.example.com
Separate domain WebRTC access
Enter the Hostname/FQDN that will be used for WebRTC in your video cluster. E.g. webrtc.example.com
IVR phone number
Enter the phone number that sends you to your video cluster IVR.
Alternative SIP domains
If the customer uses more than one domain, you can add them here, comma-separated.
Scheduled room number range
Enter the start and end of the range that should be used to create your booked meeting rooms, e.g. 160000-169999.
Static room number range
Enter the start and end of the range that should be used to create your static meeting rooms, e.g. 150000-159999.
Provision meetings
1. Directly upon booking – Meeting rooms will be created directly upon bookings. 2. Scheduled before and after the meeting (beta) – Meetings will be created before and after the meeting, the time depends on your settings below.
Provision meeting rooms x min before scheduled meeting
The amount of minutes before the meeting when the meeting room should be created.
Delete meeting room x min after scheduled meeting
The amount of minutes after the meeting when the meeting room should be deleted.
Disconnect all participants x min after booked meeting
The amount of minutes after the meeting when all participants should be disconnected.
Show message x min before the end time of the meeting time
The amount of minutes before the end of the meeting when a message about the meeting ending should be shown.
Skype domain
Customers Skype domain.
Rewrite for Skype SIP domain
Lets you rewrite the Skype SIP domain. Use {conf} to replace with conference ID, {url} for URL (without protocol).
Add another Cluster settings
Adds another cluster configuration for the customer. Fields will be the same as above.
Number matching rules
Option
Description
Cluster
Choose which cluster this rule should apply to.
SIP-URI / alias starts with
Add a prefix to match with. E.g. 123 will match with [email protected].
SIP-URI / alias ends with
Add a suffix to match with, this is usually a domain. E.g. example.com will match with [email protected].
Type of matching
Choose how the rules should match: Both prefix and suffix match, Either prefix or suffix match, Use the Regexp field.
Regexp
Allows you to use regular expressions to match rules.
Require external authentication before participants are admitted
Allows you to force participants to be authenticated by a external policy server before getting admitted to a meeting. Requires policy server and cluster rules to be enabled.
Priority
Set a priority for the rules. 1 has priority over 2.
Delete
Allows you to delete a rule.
Add another Number matching rule
Adds another row for a new rule.
Customer policies
Option
Description
Add another Customer policy
Adds a new row for a customer policy.
Participant normal limit
Sets the total number of allowed calls before the normal limit is reached.
Participant gateway limit
Set the total number of allowed gateway calls.
Participant hard limit
Sets the total number of allowed calls before the hard limit is reached.
Valid from
Set the date from when this policy should be active.
Soft limit action
Choose what should happen if the soft limit is reached: Default value, Ignore, Log, Reject.
Hard limit action
Choose what should happen if the hard limit is reached: Default value, Ignore, Log, Reject.
Delete
Allows you to delete a policy.
Click
SAVE
to save.
Expressway/VCS
Customer info
Option
Description
Title
Enter the name fo the Customer/tenant.
Video Provider
Select which provider the customer should be under. Usually filled in by the choice you made before you got here.
Add x seconds before a meeting
Adds the amount of seconds you choose to the start time of the meeting. E.g. if you have entered 360 and you book a meeting to start at 14:00, it will start at 13:55.
Add x seconds after a meeting
Adds the amount of seconds you choose to the end time of the meeting. E.g. if you have entered 360 and you book a meeting to end at 15:00, it will end at 15:05.
CMS tenant ID
Enter the CMS tenant ID, must be available within the CMS.
Pexip tenant ID
Automatically generated if this customer is not set as the default customer for the cluster.
Possible SEEVIA API Key
Deprecated
Enable access to Core
Choose if the customer should have access to Mividas Core.
Enable access to Rooms
Choose if the customer should have access to Mividas Rooms.
Logo URL
Enter a URL to a customer logo. Is used for invitations.
Customer keys
Option
Description
Add another Customer key
Adds a row to add a shared key.
Shared key
Enter the customer shared key.
Active
Activate or disable the shared key.
Delete
Delete the shared key.
Cluster settings
Option
Description
Cluster
Choose which cluster to add settings to.
Default SIP domain
Enter the primary SIP domain that will be used in the video cluster. E.g. video.example.com
Separate domain WebRTC access
Enter the Hostname/FQDN that will be used for WebRTC in your video cluster. E.g. webrtc.example.com
IVR phone number
Enter the phone number that sends you to your video cluster IVR.
Alternative SIP domains
If the customer uses more than one domain, you can add them here, comma-separated.
Scheduled room number range
Enter the start and end of the range that should be used to create your booked meeting rooms, e.g. 160000-169999.
Static room number range
Enter the start and end of the range that should be used to create your static meeting rooms, e.g. 150000-159999.
Provision meetings
1. Directly upon booking – Meeting rooms will be created directly upon bookings. 2. Scheduled before and after the meeting (beta) – Meetings will be created before and after the meeting, the time depends on your settings below.
Provision meeting rooms x min before scheduled meeting
The amount of minutes before the meeting when the meeting room should be created.
Delete meeting room x min after scheduled meeting
The amount of minutes after the meeting when the meeting room should be deleted.
Disconnect all participants x min after booked meeting
The amount of minutes after the meeting when all participants should be disconnected.
Show message x min before the end time of the meeting time
The amount of minutes before the end of the meeting when a message about the meeting ending should be shown.
Skype domain
Customers Skype domain.
Rewrite for Skype SIP domain
Lets you rewrite the Skype SIP domain. Use {conf} to replace with conference ID, {url} for URL (without protocol).
Add another Cluster settings
Adds another cluster configuration for the customer. Fields will be the same as above.
Number matching rules
Option
Description
Cluster
Choose which cluster this rule should apply to.
SIP-URI / alias starts with
Add a prefix to match with. E.g. 123 will match with [email protected].
SIP-URI / alias ends with
Add a suffix to match with, this is usually a domain. E.g. example.com will match with [email protected].
Type of matching
Choose how the rules should match: Both prefix and suffix match, Either prefix or suffix match, Use the Regexp field.
Regexp
Allows you to use regular expressions to match rules.
Require external authentication before participants are admitted
Allows you to force participants to be authenticated by a external policy server before getting admitted to a meeting. Requires policy server and cluster rules to be enabled.
Priority
Set a priority for the rules. 1 has priority over 2.
Delete
Allows you to delete a rule.
Add another Number matching rule
Adds another row for a new rule.
Customer policies
Option
Description
Add another Customer policy
Adds a new row for a customer policy.
Participant normal limit
Sets the total number of allowed calls before the normal limit is reached.
Participant gateway limit
Set the total number of allowed gateway calls.
Participant hard limit
Sets the total number of allowed calls before the hard limit is reached.
Valid from
Set the date from when this policy should be active.
Soft limit action
Choose what should happen if the soft limit is reached: Default value, Ignore, Log, Reject.
Hard limit action
Choose what should happen if the hard limit is reached: Default value, Ignore, Log, Reject.
