Call statistics

This page provides detailed insights into video meetings. Users can filter and analyze data such as total meeting hours, guest participation, unique calls, and concurrent users. It also supports exporting results, debugging specific calls, and viewing details for meeting rooms, participants, and groups. Filters include criteria like protocol, organizational units, and meeting rooms. The page is designed for tracking call performance and troubleshooting.

Page actions
Actions	1. Page refresh ( ) allows you to manually refresh the dashboard 2. Access relevant documentation ( )

Filters
	Choose the start date and time for your data.
	Choose the end date and time for your data.
	Reload the data to apply changed filters.
	By checking this box, you enable Debug mode. In this mode, your results will be shown as calls and participants, allowing you to check technical details on specific calls.
Filter	1. Meeting room: A search box to find specific meeting room(s). 2. Protocol: Choice to show only a specific protocol. 3: Participants: Choice to show only a specific participant. 4. Organization unit: Choice to display meeting rooms based on their organizational unit affiliation. 5. Debug info: By checking this box, you enable Debug mode. In this mode, your results will be shown as calls and participants, allowing you to check data on specific calls. 6. Gateway calls only: Choose only to show Gateway calls. Set your choices by clicking Apply
Generate now	Generate data based on your choices.

Overview tab

When it is time to show your search data, the results will be shown below. Of course, all results will be based on your chosen filters.

Page widgets
	Shows the total amount of hours in video meetings.
	Shows the total number of hours spent in video meetings by guest users.
	Shows the total number of participants in video meetings.
	Shows the total number of unique calls in video meetings.

Export
Excel	Exports and downloads the results as a Excel file.
Debug data	Exports and downloads the results debug data as an Excel file.

Graphs

Graph options
	Shows the debug data for the diagram.
	Downloads the diagram as a image.
	Expands the diagram to fill the browser window.
	Toggles if Legends should be displayed.

Concurrent users

Shows the total number of concurrently connected users per day.

Simultaneous calls

Shows the total number of simultaneous calls per day.

Total hours of calls per day

Shows the total hours of video calls per day.

Meeting rooms tab

• Meeting room – The name of the meeting room.
• Hours – Shows the total number of hours spent in that room.
• Guest hours – Shows the total number of hours spent in that room by guests.
• Participants – Shows the total number of participants.
• Calls – Shows the total number of calls.

Option	Description
Filter	Applies this meeting room name as a filter.
Details	Takes you to the configuration page of that meeting room, is grayed out if no longer available.
Debug	Opens the debug statistics for that meeting.

Participants tab

• Participants – Shows the name or address of the participant.
• Hours – Shows the total number of time in calls.
• Calls – Shows the total number of calls.

Option	Description
Filter	Applies this participant name as a filter.
Details	Takes you to the configuration page of that participant, is grayed out if not available.
Debug	Opens the debug statistics for that participant.

Group tab

• Group – Shows the name of the group.
• Hours – Shows the total amount of time in calls within the group.
• Calls – Shows the total amount of calls within the group.

Option	Description
Filter	Applies this group name as a filter.

Debug

The debug option is available in different places on this page. Its function is to provide you with more technical details about the calls, such as details about the meeting, log files, and more. If you choose to filter with debug mode enabled from the start, the results are shown as seen below. You can also reach debug mode from other places even if you haven’t enabled it from the start.

Calls tab

Debug calls results
	Shows the total number of calls.
	Shows the total number of participants.
Debug data	Exports and downloads the results debug data as an Excel file.

• Title – Shows a description of the call.
• Group – Shows if the call is related to a group and if so which.
• Start – Date and time of the call started.
• Stop – Date and time of when the call ended.
• Participants – The total number of participants in the call.
• Length – The total length of the call.

Option	Description
Debug	Opens the debug data for that meeting. It is the same as the call report, but it opens it as an overlay without leaving this page.
	Takes you to the call report of that meeting.

Participants tab

• Opposing party – The remote participant.
• Local party – The local participant.
• Calls – Shows call-information.
• Group – Shows what group the participant is associated with, if any.
• Start – The start date and time of the call.
• Stop – The end date and time of the call.

Option	Description
Debug	Opens the debug data for that call. It is the same as the call report, but it opens it as an overlay without leaving this page.
	Takes you to the call report of that call.